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FAQ Billing


The Bursar's Office handles several financial related functions for our students and the campus community. Below, please find answers to some of our most frequently asked questions. If you need additional information, please contact our office.
 

Frequently asked questions concerning Billing Information:

How does UMD process their student billing?

UMass Dartmouth utilizes the eBilling process for student invoices.  No paper invoices are mailed to students.  An email message is sent to the UMass Dartmouth email account of all students when their invoice has been generated.  At that time, students need to log into their COIN account to view, print or email their student invoice.

What are the due dates for student bills?

Bills for the fall semester will be generated in July and are due by the second Friday in August.  Bills for the spring semester will be generated in December and are due by the second Friday in January.

What happens if I cannot pay my bill by the due date?

Failure to meet the due date will result in a $50 late fee and may jeopardize your course registration and/or housing status.  Should you fall into certain financial difficulties, please call the University Enrollment Center at 508.999.8857 to inquire about other financial aid or payment plan options.

Can my Parent/Guardian access my student account information?

Students are able to grant access for specified functions to parents, guardians, employers, spouses or other involved individuals within their Student Center in COIN. These functions include viewing student invoices, waiving health insurance and making a payment as well as other student records activities such as viewing grades. For more information, please refer to the Help tab on the portal homepage under "Coin for Students".

How can I enroll in or waive the school's health insurance plan?

Students are required to enroll in or waive the university health insurance plan using the student self service system COIN. All students who have not either enrolled in or waived the university health insurance plan by the due date of the bill will have a registration hold on their account. For more information, please refer to the Help tab on the portal homepage under "Coin for Students" or see the Online Health Insurance Process

How can I use the private scholarships I have received toward my tuition and fees?

Copies of scholarship award letters need to be sent to both the Financial Aid and Bursar's Offices so that scholarships can be applied to the student's account.  All scholarship checks should be sent to the Bursar's Office.  The checks should be made payable to UMass Dartmouth with the student name and student ID.Private scholarships are a form of financial aid and therefore any scholarships received may cause existing financial aid packages to be adjusted. Any questions concerning the handling of private scholarships, please contact the Bursar's Office at 508.999.8088.

How can payments be made?

Payments may be made by credit card, check or cash. 

Credit cards - Visa, MasterCard or Discover credit cards are accepted on-line through the Student Center in COIN or through Parent Access to Coin. For more information, please refer to the Help tab on the portal homepage under "Coin for Students". Credit cards are also accepted at the University Enrollment Center (UEC). You can also make a credit card payment over the phone by calling the credit card line. 

Call the credit card line

508.999.9129

Monday & Thursday
9:30am–6:30pm

Tuesday, Wednesday & Friday
9:30am–3:30pm

Checks - All checks should be made payable to UMass Dartmouth and include your student ID number, found on your invoice, in the memo section of the check.  All payments should be sent to: UMass Dartmouth University Enrollment Center, 285 Old Westport Road, North Dartmouth, MA 02747.

Cash - Cash is accepted at the University Enrollment Center (UEC) but must be in the exact amount.  Staff at the UEC are not able to make change.

Is there a monthly payment plan?

Yes, we offer the TMS Monthly Budget Payment Plan.  Making a monthly payment is an easy, straight-forward way to pay for education.  TMS has helped over one million families pay all or part of their educational expense in equal monthly payments.  TMS is available for the spring, summer and fall terms. TMS applications are typically mailed to students in the fall. You can also register for the TMS monthly payment plan atwww.afford.com/umassd or call 1.800.722.4867.

What are the costs for tuition, fees, and housing?

Cost information:

                Undergraduate 

                Graduate Studies 

                Housing 

What do I do if I don't want to pay the waivable fees?

Students who do not wish to be charged this fee must complete the online waiver process in COIN using the waivable fees link on the Student Center page.

Why doesn’t my invoice change after I make a payment or waive the health insurance?

The invoice is a snapshot of the charges due on the date the invoice was generated.  For an updated balance, you must view your account summary.  The account summary provides you with detailed, up-to-date account information.

Why am I unable to open up the invoice or account summary links?

Are your pop up blockers turned off?  If not, turn them off and try again.  If you are still having trouble, contact the LC Help Desk at (508)999-8884.


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