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Mail Services

University Mail Room

The Mail Room is the main liaison to the United States Postal Service and provides consultation and resources to the UMass Dartmouth community. The Mail Room is a full service mail operation and provides delivery of:

 Student Mail

Find out how: 

  • to address mail to students who live on campus
  • students receive mail and packages
  • students send outgoing mail

Go to Student Mail

  • U.S. Mail
  • Campus mail
  • University courier system mail (serves the Lowell, Boston, Worcester, Amherst, and Dartmouth campuses)
  • University President's Office mail
  • Mail sent to designated state office buildings

For details about mail for students living on campus, go to Student Mail.

Location: CVPA basement

Hours: Monday - Friday, 8am-4pm

Pickup and drop-off times

  • Daily pickup from the USPS North Dartmouth location is at 8am and 12pm.
  • Daily drop-off at the USPS North Dartmouth location is at 3pm. Outgoing mail (including FedEx Express packages) must be in the Mail Room before 3pm.
  • Express Mail pickup is at 12pm Monday - Friday. All Express mail should be at the Mail Room by 1pm.

Bulk Mail

Any single mailing minimum of 200 pieces qualifies for a C.A.S.S. certified mailing. Addresses must be submitted in a spreadsheet saved as a comma delimited column width 50. In order to receive the special rate, envelopes are addressed and barcoded by certifying software.

For questions, please contact John Frazier by phone 508.999.8065, or email changes to jfrazier@umassd.edu.

Charges & Forms

The US Postal Service uses shape-based rate schedules for postage. Postage is not determined by weight alone. Length, width and thickness are evaluated to determine the correct postage amount. Each mail piece is measured and a determination is made about whether it is a letter, flat or parcel.

For example, a number 10 envelope over 1/4 inch thick will not be rated as a piece of letter mail at the rate of .49 cents. This piece will be classified as a flat and the postage rate is .92 cents. This is an additional .39 cents charge for postage. The mail room has added a sensor to the mail processing equipment that will accurately determine the required postage.

To save on postage, fold letters having over five 20-pound bond sheets of paper in half and use a 6" x 9" envelope. Letters folded in half instead of in thirds are processed at a letter rate because they are not greater than 1/4 inch thick. If this same multi-page letter is folded into thirds, the letter becomes greater than 1/4 of an inch thick and is charged as a flat. Postage for the 6" x 9" letter is .58 cents vs. .97 cents for the thicker number 10 envelope. Use the 6" x 9" envelope and save .39 cents in postage.

Rates constantly chage. Use these links for the most current information:

Mail Room Staff

Bruce Tench
508.999.8065
btench@umassd.edu

John Frazier
508.999.8065
jfrazier@umassd.edu

Ray Santos
508.999.8065
rsantos@umassd.edu

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