Location: Dion 109
Telephone: 508.999.8501
email
Hours: Monday to Friday, 9 a.m. to 5 p.m. or by appointment
Faculty and Staff Training Center (FASTRAC): Monday to Friday, 9 a.m. to 4 p.m.
Service Mission
To support instructional technology at UMass Dartmouth for online and face-to-face teaching and learning.
Training and support
- Train faculty and staff in the best practices for use of UMass Dartmouth's Learning Management Systems.
- Train faculty and staff in using any related software for instruction.
- Provide technical support to faculty, staff, and students in using UMass Dartmouth's Learning Management Systems.
- Provide technical support to faculty, staff, and students in related technology for Instructional Development.
- Develop documentation to assist faculty, staff, and students in using UMass Dartmouth's Learning Management Systems.
- Provide planning, design, and technical support for multimedia integration.
- Provide telephone, electronic, and walk-in support for site-licensed software related to online course development.
- Train faculty in using electronic classroom technology.
- Provide technical support for online freshman placement testing.
Administration
- Provide support in the administration of UMass Dartmouth's Learning Management Systems and related products.
- Manage the reservation, student staffing, and computer systems in the Faculty Staff Training Center (FASTRAC).
