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Information Systems Development and Integration

Location: Library third floor
Telephone: 508.999.9181
Hours: Monday to Friday, 7:30 a.m. to 5 p.m.

Service Mission

To provide technical expertise to all segments of the University and maintain data integrity in all administrative systems.

System integration

  • Design and develop interfaces to other campuses and central services to support cross-campus systems integration.
  • Provide integration between commercial, open source, and in-house developed software and web applications.
  • Provide web application integration with other CITS departments and UMass Central Services.
  • Provide integration between administrative systems and learning management systems.

Coordination and implementation

  • Coordinate and/or implement campus systems.
  • Implement and support new administrative systems.
  • Administer FTP account and web site accounts.
  • Configure, maintain, and upgrade web server/systems.

System development

  • Provide leadership in determining integrated solutions to meet campus needs.
  • Provide hardware and software purchasing recommendations.
  • Advise campus community on technical web issues.
  • Research and test new and emerging web technologies.
  • Develop web database applications.
  • Design and administer web databases.

Maintenance and support

  • Facilitate enhancements to current system implementations.
  • Maintain and support legacy systems by troubleshooting problems and applying enhancements and upgrades.
  • Provide reporting solution support and training to administrative and academic offices.
  • Assist in identifying security needs for faculty, staff, and students.
  • Prepare users for administrative system implementations and upgrades.