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Network and Telecommunications

Locations: Library third floor and Library lower level
Telephone: 508.910.6988
email

Hours: Monday to Friday, 8 a.m. to 5 p.m.

Service Mission

To recommend, design, test, and maintain an efficient data networking, telecom and cable TV infrastructure for UMass Dartmouth, including the main campus, remote sites, residential and wireless.

Management

  • Provide network, telephone, and cable TV support for moves, additions and changes.
  • Monitor the status of all network devices on the residential, main campus, and remote campus networks.
  • Upgrade firmware on all network devices.
  • Configure network devices for deployment into production.
  • Install and upgrade new network devices for continuing the evolution of all the campus networks.

Connectivity

  • Develop and maintain network, telephone, and cable TV connectivity.
  • Develop and maintain wireless connectivity.
  • Troubleshoot and maintain Virtual Private Network (VPN) connectivity.

Security

  • Respond to network abuse and copyright infringement complaints.
  • Scan network for hosts that have been compromised or are vulnerable to hacker attacks.
  • Create and maintain policies and controls for RealSecure Desktop Protector clients.
  • Modify, add, and change firewall rules.
  • Investigate and troubleshoot unusual network traffic patterns.

Development

  • Recommend and design /re-design existing or new building infrastructure for voice/data/cable TV networks.
  • Test and evaluate new networking equipment for compatibility with current network infrastructure.
  • Interface with vendors and contractors to facilitate accurate infrastructure installation.
  • Evaluate new security tools to maintain the integrity of the network.
  • Represent CITS at UMass system-wide and campus initiatives.

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