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Project Support and Change Management

Location: Library, Room 506
Telephone: 508.999.8609
email
Hours: Monday to Friday, 8 a.m. to 5 p.m.

Service Mission

To develop, implement, and manage effective projects to facilitate the smooth transition from legacy to new administrative systems and administrative system upgrades for faculty, staff, and students.

Coordination and implementation

  • Coordinate and/or implement campus systems.
  • Implement new administrative systems and system upgrades.

System development

  • Provide leadership in determining integrated solutions to meet campus needs.

Training and support

  • Document and provide training as needed for campus systems.
  • Provide support for faculty, staff, and students during go-live and stabilization periods.
  • Prepare users for administrative system implementations and upgrades.

Communications

  • Prepare end users for organizational and system changes through meetings, presentations, and workshops.
  • Communicate project status information to University audiences.

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