About Instructional Development


The CITS/Instructional Development team promotes and supports the use of instructional technologies across all teaching/learning environments (face-to-face, blended and fully-online classrooms). This mission is set within pedagogical perspectives that encourage deep reflection on teaching and critical evaluation of learning. The Instructional Development team assists faculty in learning software from simple presentation tools such as PowerPoint to our complex course management system, myCourses.

What do we do?

We provide

  • Workshops and online training in the use of instructional technologies
  • Evaluation of course sites and recommendations
  • Instructional design and development assistance in online course design
  • Consultation and development with multimedia and technology integration
  • Technical assistance to faculty and students using myCourses

Each semester the Instructional Development team offers a variety of workshops in instructional technology including myCourses course management, online pedagogy and multimedia teaching and learning technologies.

Current Workshop Offerings

Drop-in Help
Stop by during any of our drop in sessions for assistance with online course design (fully online or blended) and development, multimedia and technology integration and design and technical assistance using myCourses. No appointment necessary. All Drop in sessions are held in Claire T. Carney Library, room 242.

Drop-in Hours

Tuesday 12-4pm
Wednesday 9am-1pm
Thursday 12-4pm

If these times are not convenient for you, please feel free to contact Instructional Development at 508.999.8501 to schedule an individual appointment.

The Instructional Development team members are available for individual consultation in online course design and development, multimedia and technology integration, and technical assistance to faculty using myCourses. Feel free to stop by during our drop in hours or schedule an appointment to meet with one of the Instructional Development team members by calling 508.999.8501.

Contact Information

Our staff is available to answer your questions concerning instructional technologies, training, and myCourses. If we are unable to answer your question we will make every effort to direct you to the appropriate person who can assist you. For general assistance including information on training, course design consultation and multimedia development and technical issues, please call 508.999.8501.

For information on course enrollment access, please contact Access Management at 508-999-8532.


For general questions, please email the Instructional Development Team

For assistance with myCourses, please email


Our normal hours are Monday-Friday 9 am-5 pm.

Location- Claire T. Carney Library 242



Chris Farnham
Instructional Technologist




Damon Gatenby
Instructional Technology Coordinator



Andrew Hinote
Instructional Technology Support Specialist


Rachel Rebello
Instructional Designer/ePortfolio Specialist

 ‌‌‌ Tracey Russo
Director of Instructional Technology