For course related inquiries and questions, please contact your instructor.
Registered students must have activated their UMassD Logon (email account) prior to logging into their myCourses account.
For further assistance, please email or call 508.999.8532 or 508.999.8528.
For technical difficulties with the myCourses interface, please contact support with the contact information provided below.
*Prior to contacting support, please see our list of Frequently Asked Questions (FAQs) which provides answers to the most commonly asked questions.
For help with your COIN (student online information system) account, please visit http://www.umassd.edu/coin/.
Students in fully online courses seeking help should:
- Call the Student IT Service Center at 508.999.8884 during normal business hours: Mon-Thurs 7:30am-11:00pm, Fri 7:30am-5:00pm, Sat 9:00am-5:00pm, Sun 12:00pm-11:00pm
- Call 1.888.301.3326 or contact support via live text chat during off-hours, weekends, and holidays or search the self-help site.
Students in blended courses (mix of face to face meetings and online activities) seeking help should:
- Call the Student IT Service Center at 508.999.8884 during normal business hours. (Mon-Thurs 7:30am-11:00pm, Fri 7:30am-5:00pm, Sat 9:00am-5:00pm, Sun 12:00pm-11:00pm)
For a quicker response, please contact support via the email addresses provided. Typically, the myCourses support staff respond to requests within 24-36 hours or sooner.