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Getting Help

For course related inquiries and questions, please directly contact your instructor.

Account Activation

Registered students must have activated their UMassD Logon (email account) prior to logging into their myCourses account.

For further account assistance, please email or call 508.999.8532 or 508.999.8528.

COIN (Student Online Information System)

For help with your COIN (student online information system) account, please visit http://www.umassd.edu/coin/.

myCourses Support and Documentation

Prior to contacting support, please check myCourses support documentation which provides answers to the most commonly asked questions.

For technical difficulties with the myCourses interface, please contact support with the contact information provided below.

Students seeking help should:

  • Students can email myCoursesHelp@umassd.edu or call the Student Help desk at 508-999-8884 during normal business hours. (Mon-Fri 9am-5pm)
  • During off-hours, weekends, and holidays, students can speak with support directly at 1-888-989-7074 or via live text chat
  • Lastly, students can also search our off hours support portal for self-help assistance.





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