Getting Help

--For course related inquiries and questions, please contact your instructor.

--Registered students must have activated their UMassD Logon (email account) prior to logging into their myCourses account.

Activate your UmassD Logon (email account)
Forgot/Change your password

For further assistance, please email  cit_am@umassd.edu or call (508)999-8532 or (508)999-8528.

--For technical difficulties with the myCourses interface, please contact support with the contact information provided below.

*Prior to contacting support, please see our list of Frequently Asked Questions (FAQs) which provides answers to the most commonly asked questions.

• Send email to dartmouthsupport@umassonline.net, or
• Call 1-508-999-8501 or 1-508-999-8793 between 8:00AM and 5:00PM EST during the week, or
• Call 1-800-569-6505 or contact support via live text chat during off-hours, weekends, and holidays.

• Send email to mycourseshelp@umassd.edu, or
• Call the Student IT Service Center at 508-999-8884 during normal business hours. (Mon-Fri 8:00am-5:00pm)

For a quicker response, please contact support via the email addresses provided. Typically, the myCourses support staff respond to requests within 24-36 hours or sooner.