Troubleshooting Tips

Pop-Up Blocker Applications
If you are unable to view email messages, discussion postings, or download links, then you will need to disable any pop-up blocking applications. Pop up blocker software can exist in your browser's toolbar or as part of your anti virus software.
For further information on disabling these applications, please visit the Browser Tune-up page.

Spyware Issues
If you are being redirected to another website when you try to login to myCourses, often the culprit is a spyware or adware program on your computer. We recommend that you download and install one of the following programs to check and remove unwanted spyware from your computer.
Lavasoft Ad-aware, and/or
Spybot - Search & Destroy from PepiMK Software

Downloading files from myCourses
If you use Internet Explorer, you may experience problems accessing and downloading files in the myCourse system.