Frequently asked questions about Printless

What is the student print allocation?

The student print allocation is 400 single-sided black and white sheets per semester (fall and spring). This is considerably more than the average student prints per semester.

The initial allocation of 400 sheets represents $40 "print dollars," which cannot be refunded or re-allocated to other UMass Pass accounts.

  • 400 single-sided black and white sheets per semester (fall & spring)
  • Fall allocations roll over to the spring semester
  • All allocations are cleared each spring & begin again in the fall
  • 200 single-print sheets per intersession or summer session

Note: The Claire T. Carney Library Learning Commons offers a coin-operated print-release station, if you prefer not to use your UMass Pass.

Maximize your print allocation by choosing "duplex" when feasible. More printing tips

How do I keep track of my allocation?

Each student will use his or her UMass Pass to manage print allocations and will be able to load additional funds to the UMass Pass for printing needs beyond the allocations. Funds for printing will always come out of your print allocation first.

The print release stations indicate your total UMass Pass funds: the balance shown is a combination of your UMass Pass general fund plus your print allocation for the semester or session. To check your specific print allocation balance, visit UMass Pass online.

Remember: Fall allocations roll over to the spring semester. All allocations are cleared each spring and begin again in the fall. There is an allocation of 200 single-sided black and white sheets for intersession or summer session.

Where are the print release stations?

Black and White Printing with HP Printers

  • Claire T. Carney Library, 1st floor Learning Commons
  • Claire T. Carney Library, 2nd floor Scholarly Commons
  • Claire T. Carney Library, computer labs 128, 225, 226
  • Partner labs/classrooms Textiles 001 and LARTS 202 & 203

Color Printing, Scanning, and Copying with Xerox Printers

  • Campus Center, ground floor
  • Charlton College of Business Learning Pavillion, 2nd floor
  • Claire T. Carney Library, 1st floor Learning Commons
  • Claire T. Carney Library, 2nd floor Scholarly Commons
  • CVPA, ground floor lobby
  • Dion, 1st floor lobby
  • LARTS Commons
  • Cedar Dell West, common area
  • Oak Glen, 1st floor lobby
  • Woodland Commons, mailbox room

How do I print from a print release station?

First, send your print job to the print queue.

Then, for HP Black and White printers:

  1. At the release station, swipe your UMass Pass.
  2. Log in using your UMassD Logon username and password.
  3. View the cost of the print job(s) and your print dollars available.
  4. Release the print job(s). The cost is deducted, and your job will be printed.

For Xerox color and black and white printers:

  1. On the printer, swipe your UMass Pass.
  2. Press Ok to close your account information.
  3. Select the desired print job.
  4. Press Print. The cost is deducted, and your job will be printed.
  5. When finished, press Exit.
  6. Press you name, and press Log Out.

Can I print from my laptop or the computer in my room?

Yes.

The simplest way to print is using your UMassD email account. Login to your UMass Dartmouth email with your credentials, then send the document as an attachment to printbw@umassd.edu for black and white printing, or printcolor@umassd.edu for color printing.

Important; You can only print attachments at the Xerox printers, not at the HP printers in the computer labs

The following attachment file types are supported:

  • Adobe Portable Document Format (PDF)
  • Microsoft Word (.docx)
  • Microsoft Excel (.xlsx)
  • Microsoft PowerPoint (.pptx)
  • Microsoft Visio (.vsdx)
  • OpenOffice
  • Image Files (.jpg, .gif, .png, .bmp)
  • Text Files (.rtf, .txt, .csv) 

Note that text and image files must be attached. They cannot be in the body of the email message.

 

If you need to print a different file format, or have other printing needs, you can also print directly from your laptop or computer.

First, you will need to install the CITS universal print driver on your computer.

The laptop printing option works from any computer on campus with a valid UMass Dartmouth network connection or with VPN access.

Send your print job to the queue. Then, stop by any of the Xerox print release stations within two hours of sending the print job to release the print job from the print queue.

Can I print from my Mobile Device?

Yes, use your UMassD email account.

Login to your UMass Dartmouth email with your credentials then send the document as an attachment to printbw@umassd.edu for black and white printing, or printcolor@umassd.edu for color printing.

Important; You can only print attachments at the Xerox printers, not at the HP printers in the computer labs.

The following attachment file types are supported:

  • Adobe Portable Document Format (PDF)
  • Microsoft Word (.docx)
  • Microsoft Excel (.xlsx)
  • Microsoft PowerPoint (.pptx)
  • Microsoft Visio (.vsdx)
  • OpenOffice
  • Image Files (.jpg, .gif, .png, .bmp)
  • Text Files (.rtf, .txt, .csv)

Note that text and image files must be attached. They cannot be in the body of the email message.

How do I add more print funds on my UMass Pass?

If you need additional printing capacity beyond the allocation, you can deposit additional print funds to your UMass Pass at:

  • UMass Pass online: you can add additional funds in increments of $25
  • UMass Pass office: you can add additional funds with a minimum of $1 in cash or $25 via credit card

During the academic year, the UMass Pass office is typically open Monday to Friday, 9am to 4pm.

If you need to add more funds for printing, they will be loaded to the UMDollars account (and can be re-allocated for purposes other than printing).

You'll be able to check for a "low funds" warning (and/or set up an email notification) at UMass Pass online.

What happens if I forget my UMass Pass?

There is a coin-operated print release station in the Claire T Carney Library Learning Commons.

Note that you cannot print attachments sent to printbw@umassd.edu or printcolor@umassd.edu at the coin-operated printer.  

What are the printing costs?

  • Black & white single: 10¢
  • Black & white duplex: 15¢
  • Color single: 25¢
  • Color duplex: 40¢

Maximize your print allocation by choosing "duplex" when feasible. More printing tips

What happens if the printer malfunctions while I'm using it?

Printers malfunction from time to time.

In the Claire T. Carney Library, please contact the Learning Commons assistant on duty for immediate assistance.

At all other PrintLess locations, please call CITS at 508.999.8856 (x8856) or email printless@umassd.edu.

Please reference your location when you contact us!

What happens if I make a mistake?

Mistakes happen occasionally.

In the Claire T Carney Library, please contact the Learning Commons assistant on duty for immediate assistance.

At all other PrintLess locations, please call CITS at 508.999.8856 (x8856) or email printless@umassd.edu.

Please reference your location when you contact us!

Why print allocations? Why charge for printing?

Printing papers and other assignments is part of the university experience. However, paper/toner use and waste from unnecessary printing at the Claire T Carney Library and CITS labs have both environmental and fiscal consequences. more information

Most colleges and universities have already established similar print allocation systems. UMass Dartmouth now must do the same, because the volume of printing and print waste has reached dramatic proportions.

Can I use my UMass Pass for making photocopies?

Yes. Copying is available at all Xerox PrintLess locations, as well as the LARTS Commons print and charge center.

How does PrintLess affect faculty printing in the Learning Commons and other PrintLess locations?

Most faculty have college and departmental printers at their disposal. Each faculty member also receives a complimentary print allocation of 100 sheets for times when you need to print at the Claire T Carney Library Learning Commons or one of the other locations noted above.

The print release stations require a UMass Pass. If you do not have a UMass Pass, you can obtain one at the UMass Pass office (first floor of the campus center) during regular business hours: Monday to Friday, 9am to 4pm. There is no cost for the first UMass Pass; there is, however, a $25 fee to replace a lost UMass Pass.

Printing tips

How does PrintLess affect visitor printing in the Learning Commons?

Visitors to the Claire T. Carney Library are able to print at the Learning Commons using the coin-operated print-release station. The print release station accepts coins as well as $1 and $5 bills (no larger denominations), and will make the appropriate change.

Pricing

  • Black & white single: 10¢
  • Black & white duplex: 15¢
  • Color single: 25¢
  • Color duplex 40¢

Printing tips

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