IT Services for Students

Welcome to IT Services for Students. Please make us your first stop for all your information technology (IT) needs.

Service Desk

Location: Library first floor, at the Learning Commons
Telephone: 508-999-8884 (x8884)
Email: itstudentcenter@umassd.edu

Hours
Sunday: Noon to 11pm
Monday to Thursday: 7:30am to 11pm
Friday: 7:30am to 5pm
Saturday: 9:30am to 5pm

Alerts Check for the most recent technology alerts.

News Check to see what’s new at CITS.

Get Started This page will serve as a guide as you begin to use information technology at UMass Dartmouth.

Software This is a list of the software CITS supports as well as information on software licensing and availability.

Hardware/Purchase Recommendations Find out minimum purchase recommendations as well as suggested hardware configurations. Note: Some colleges (Business, Visual & Performing Arts) also provide specific recommendations for laptops.

For more information or questions regarding purchasing technology, please contact the IT Procurement Coordinator, Rob Roy at 508-990-9654 or via email at r1roy@umassd.edu.

U$ave Program U$ave offers competitive pricing when you take advantage of UMass Dartmouth's buying power. We've negotiated with great vendors to get you a better price for both personal and institutional purchases, so visit the U$ave site today to get the savings on the products you've been looking for.

Email Accounts/UMassD Logon Information CITS offers a common username and password for a number of web-based services at UMass Dartmouth.

• Learn more about requesting an email account/UMassD Logon, entering challenge questions, or resetting your email/logon password at the email site.
• Learn more about what services currently use the UMassD Logon at the UMassD Logon page.

Minimum computer requirements for Residence Halls network connections

Residential network Students living on campus can connect to the UMass Dartmouth residential network

Wireless access You will find instructions for configuring your computer to work with the University’s wireless system for both Windows and Macintosh operating systems as well as a link to create your VPN (virtual private network) account so that you may securely connect to the wireless network. (Please note that in order to sign up for a VPN account, you must already have an IT Account Username and Password).

myCourses Information about accessing your online courses

iClickers Information about the classroom response device your instructor may ask you to purchase as part of your course materials

FAQs The most frequently-asked questions about information technology and CITS services.

Students living in the Residence Halls may also contact the Residential Technology (ResTech) Support Center:

• Visit ResTech in Elmwood Hall, lower level
• Call the ResTech Help Line at 508-999-8040 (x8040)
• Email ResTech@umassd.edu