COIN Parent/Student Designee Access

Parent/Designee Access

Parent/Student Designee Access is now available in COIN. Students are able to grant access for specified functions to parents, guardians, employers, spouses, or other involved individuals within their Student Center in COIN. Students must set up the designee within COIN and create the username and password for the account. It is the responsibility of the student to maintain this designated account, interact with the designee to answer questions, and resolve any password issues. Access may be modified or withdrawn at any time. Multiple designees may be created with varying access levels (e.g., a parent might be able to access to see grades and make payments, while a guardian has access only to make a payment).

The Parent/Student Designee Access is designed to preserve the integrity of the student's UMassD Logon while allowing involved parties to securely monitor information that student's wish to share, including paying a bill and accessing 1098T information for tax purposes. It is important that students NEVER share their own UMassD Logon with anyone, even a parent or guardian - especially since the UMassD Logon is now used to authenticate to email, HR Direct, myCourses, and other critical university systems.

Items to note:

• The Parent/Student Designee will have view-only access to most items. They cannot, for instance, register for the student. The only action a Parent/Student Designee can take is to pay the student’s bill.
• The provision of access by the students to the Parent/Student Designee does not replace or change university policy about administrators having discussions about the student with parents or designees. Current confidentiality and FERPA procedures will be followed.
• Only the student can add, delete, or change the access given to a particular Parent/Student Designee. If a Parent/Student Designee calls and requests access, they will be directed to contact the student.
• Students will be informed of their FERPA rights and the implications of giving certain kinds of access.
  
  

Here is a list of the items to which the students can grant access:

COIN Help

• COIN: Student Help Desk 508-999-8884
• Student Help Desk located in the Library Lower Level
• Student IT Help Email @ itstudentcenter@umassd.edu
• Computer Lab Assistants in any of the CITS Lab located on campus