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System Hours: COIN is available 24 hours, 7 days a week. The system may be unavailable for maintenance during some weekends. |
What's New?
The myUMassD portal provides a central location for quick and secure access to most online services, including COIN. Use your UMassD logon to access the myUMassD portal.
All COIN information and job aids can be found under the HELP tab inside the portal: my.umassd.edu
Parent/Student Designee Access is now available in COIN. Students are able to grant access for specified functions to parents, guardians, employers, spouses, or other involved individuals within their Student Center in COIN. |
Training Materials
UMass Productivity Kit (UPK)
The UPK is an online tutorial which allows users to try out the functionality within a training environment.
- How to use the UPK
- UPK COIN Fundamentals
- UPK Campus Community
- UPK Recruiting and Admissions
- UPK Student Records
- UPK Student Financials
- UPK Financial Aid
- UPK Academic Advising
- UPK Running Reports
Trusted Sites settings to allow PDFs and Excel Downloads in COIN
COIN Help
If you have questions about using COIN, please contact the Faculty/Staff IT Service Center at 508-999-8790. The IT Service Center staff will answer your question or direct it to the appropriate team.
Students may also receive assistance releasing a hold by calling or visiting:
- COIN: Student Help Desk 508-999-8884
- Student Help Desk located in the Library Lower Level
- Student IT Help Email @ itstudentcenter@umassd.edu
- Computer Lab Assistants in any of the CITS Lab located on campus
