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Center for Access and Success

Frequently Asked Questions

Q: What services does CAS provide?

A: Please see our services page for a list of what CAS provides.

Q: I am a Freshman new to CAS, but have a documented disability and require services, what do I have to do?

A: You will need to see Academic Support Specialist Carole Johnson  in Oak Glen Hall to do a student intake form and initial interview. Carole will then review your documentation and make a determination as to what support services you are eligible to receive through CAS. At that point, you will then have to come to the main CAS office to receive services.

Q: I have a test coming up and need extra time and a quiet place to get it done. Can I take my test in the CAS office?

A: If your documentation specifies that you are entitled to extended testing time, you can come to the CAS office to schedule your exam. You MUST schedule ALL exams five (5 business )days prior to taking the exam.

Q: I did my intake paperwork at the beginning of the fall semester.  Do I have to do additional paperwork for the spring semester  in order to continue receiving services?

A: Yes, because your courses and schedule change each semester, you will need to complete an accommodation request for each class.

Q: When is the best time for my student to do their paperwork?

Q: I am taking notes for a student who uses CAS, is there anything specific I have to do in addition to actually taking notes?

A: Yes. Typically, a professor will make an announcement at the beginning of the semester requesting a note-taker for the student. The note-taker will then meet with the student after class, exchange information, and make arrangements to give the notes to the student. The note-taker will then visit the CAS office to fill out a hiring form in order to be paid a small stipend ($150/semester). The note-taker will then need to bring the form, and two (2) forms of identification to the office of Student Employment (located in the Foster Administration building next to the Financial Aid Office), so that the paperwork can be logged into the Student Employee System.

Once the paperwork is processed, the note-taker may pick up his or her check at the CAS office every two (2) weeks, during regular office hours. Note-takers will also be required to check in with CAS staff once a month to ensure that the note-taking process is going smoothly.

Q: Does CAS provide Personal Care Attendant (PCA) Services?

A: No, CAS does not provide PCA services.

A: Paperwork should be done within the first or second week of each semester. Doing it any earlier than that is not advisable because of the sensitive nature of such documentation. If a student waits too long to do their paperwork, that makes things extremely difficult. Students must understand that services CANNOT be provided retroactively.



 Last Updated On: 4/17/09

Contact Info:



Center for Access & Success
Office Phone: 508.999.8711
Location: Liberal Arts (LARTS), Room 016


First-Year Students and Transfer Students
Office Phone: 508.999.8711
Location: Oak Glen Residence, first floor, Room 8125