Slide 7 of 18
Notes:
Understanding the essence of eBusiness is as simple as understanding business. eBusiness ought to be about improving relationships and creating value, as show in the diagram below.
This is a diagram we will use throughout our workshop.
Note that there are three entities in the diagram:
There are two major processes spanning between customer, your company and suppliers. They are: the operational process that we call ÏOrder to cashÓ and the Ïnew product introductionÓ process. These processes are distinctly different. For example, in the o
