Course Withdrawals and Refund Policy

Course Withdrawals

Course withdrawals must be processed through COIN. Telephone requests cannot be accepted as notification of withdrawal.

Refunds for course drops sent by mail or fax are computed according to the date received. Refunds take approximately twenty (20) business days to process. If you do not officially withdraw from your class, you will be graded and billed for the course.

Course Cancellations

If a course should officially cancel, you will be notified before the course begins.

Please keep your contact information up to date, so that we can reach you.You may update your contact information through your COIN account.

If you do not receive such a notice, you are expected to attend the first day of classes to confirm your class is running.

Students whose class has been cancelled are entitled to a full refund, including all tuition & fees. UMass Dartmouth reserves the right to cancel, combine sections, change meeting patterns, re-assign classroom space and instructors of all courses.

Refund Policy for Online and Continuing Education Credit Courses

Refunds are based upon when you officially withdraw from the class:

  • Before the start of the semester: 100% of tuition and fees will be refunded, less the non-refundable $30 registration fee.
  • Last day to Add/Drop: 100% of tuition and fees will be refunded, less the non-refundable $30 registration fee. See the Online & Continuing Education, Academic Calendar & Refund Schedule for specific term/semester dates.
  • Drop deadline with a “W” grade: 50% of tuition and fees will be refunded, less the non-refundable $30 registration fee. See the Online & Continuing Education, Academic Calendar & Refund Schedule for specific term/semester dates.
  • After drop deadline with a “W” grade: No refunds will be granted after the 50% refund deadline.

Non-Credit Course Refunds

  • Before the first class meeting: 100% of the course charges will be refunded less the non-refundable $30 registration fee.
  • Once class begins: No refunds will be permitted.

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