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FAMIS System

System Availability: FAMIS Work Order Request is available 24 hours a day, 7 days a week.

What's New?

FAMIS Work Order Request is now available for faculty and staff.

Important Security Information

More info


What's New: More Info

Welcome to FAMIS Work Order Request


What is FAMIS?

FAMIS Work Order Request is a self-service tool which allows users to make requests for repairs or services needed from the Facilities Department. This new tool replaces the previous online form used for these requests.

Emergencies should still be reported directly to the Facilities Office by calling x8100.

FAMIS Work Order Request allows you to:

  • enter information regarding the service you require from Facilities quickly and accurately;
  • track work orders and check their status;
  • save paper and continue to support the campus mission to become "green".


How FAMIS Works

  • Enter all pertinent information regarding your request for Facilities services;
  • Populates the Requestor fields with your name and email address via your UMassD logon (same as email username and password);
  • Reviews requests immediately and allows tracking by the user;
  • Entry of information is efficient and consistent; services are grouped by type.

 

Logging into the appropriate group

  • "Main Campus" includes all academic buildings inside Ring Road and the Athletic Facilities
  • "Residential Buildings" includes all Residence Halls and all offices housed within these buildings. See FAQs for specific information.

 

Need Help?
Use the Job Aids and FAQs to answer questions about FAMIS. Any specific questions should be directed to Dave Ferguson, Director of Facilities, x8100.

Questions regarding logging in or problems with logging in should be directed to the IT Service Center at x8790.


Security Note
To end your session with FAMIS Work Order Request, you MUST close the browser window. DO NOT USE the links to Logout and Change Password within the FAMIS Work Order Request system. Your password is tied to your UMassD logon (same as email logon); therefore, your password changes should be made within that environment. To fully Logout of FAMIS, close your browser window entirely.

 

Login to FAMIS Work Order Request: Main Campus

Login to FAMIS Work Order Request: Residential Buildings


Last Updated On: 2/12/10

Contact Info:

Facilities Office: 508-999-8100
Faculty/Staff IT Service Center: 508-999-8790