The Group Insurance Commission offers Employee Assistance Program (EAP) benefits as a resource to all employees. This benefit is available to all employees regardless of benefit status. United Behavioral Health, the mental health and substance abuse carrier for the Commonwealth Indemnity plans and Navigator by Tufts Health Plan, provides these services. All employees can access critical incident debriefing services at no cost.
Managers and Supervisors - Need Help or Assistance for Employee Problems?
If you are a manager or supervisor and are encountering, or need help with any of the following issues: disgruntled employees; gossip problems; inappropriate or abusive behavior; hygiene issues; mental illness; potential violence; substance abuse and eating disorders, assistance is available. The Commonwealth offers Employee Assistance Program (EAP) benefits as a resource to all managers at no cost to the individual agency. Whether you need assistance for managing problem employees, or stress management seminars, help is available. Managers and supervisors can also receive confidential supervisory training, resource recommendations, and customized seminars for dealing with work place issues such as stress management, low morale, disruptive workplace behavior, and substance abuse.
Employees and managers can access the Employee Assistance Program at 1-888-610-9039. More information on this program please click here.
Click here to view the Employee Assistance Program Brochure.
Free Legal Service Available
Free legal service is an additional feature of the Employee Assistance Program. As a member of the Commonwealth Indemnity Plan (includes Community Choice, OME and PLUS) and Navigator by Tufts Health Plan, you have free access to LawPhone Legal Referral Service, offered by United Behavioral Health. This service provides:
Free, unlimited telephone consultations with an attorney.
A free 30-minute "face-to-face" consultation with an attorney.
A 25 percent discount for additional services provided by an attorney.
LawPhone can help you when you need legal information or encounter any legal problem. It is also useful when legal advice is needed or help is needed for drafting legal documents. In addition, LawPhone can assist you for self-representation in court or if you have received notice of a suit, summons, or subpoena to appear in court.
To be connected with LawPhone, call United Behavior Health at 1-888-610-9039 (TDD: 1-800-842-9489).