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Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

Mental Health Coverage

Substance Abuse Coverage


For Employees with Tufts Navigator/Spirit or UniCare Basic/Plus/Community Choice:

  • Employee Assistance Program (EAP) for 3 visits.  If individual requires additional counseling, they will be referred to Beacon Health Strategies 1-855-750-8980 for Mental Health or Substance Abuse Services.  

For Employees with Fallon Community Direct/Select, Harvard Pilgrim Independence/Primary Choice, Health New England, and Neighborhood Health Plan:

  • No EAP services available. 
  • Mental Health and Substance Abuse services available as follows:
  • Fallon Community Direct/Select - Beacon Health Strategies at 888-421-8861.
  • Harvard Pilgrim Independence/Primary Choice - United Behavioral Health at  888-777-4742.
  • Health New England does not have a contracted provider for Mental Health and Substance Abuse services.  Member must verify that provider accepts Health New England for these services.
  • Neighborhood Health Plan - Beacon Health Strategies  800-414-2820.

For Managers and Supervisors:

Managers and supervisors may call Susan Cooper, licensed independent clinical social worker and Program Coordinator with Beacon Health Strategies for advice or to set up an on-site group training session.  Susan provides information for Employee Assistance services to managers and can be reached at 781-994-7424.