New Background Check Company

The University of Massachusetts is pleased to announce that we have contracted with a new background check company.  Creative Services, Inc. will begin services with the University of Massachusetts Dartmouth System including all campuses to provide all services related to background checks.  CSI is a locally owned company out of Mansfield, Massachusetts and has been in business for over forty years. CSI brings a wealth of knowledge regarding background checks and legal compliance. Our new relationship with CSI will begin on July 17, 2017.

Some of the highlights that CSI will bring to our University are as follows:

  • Quicker turnaround time
  • In-house general counsel
  • Ease of use for our new employees
  • Custom background check packages
  • Veteran account representative with over ten years of experience in background checks

There will be an increase of approximately $50.00 per background check.

The General Counsel’s Office has revised their language and recommended process.  All campuses have been advised to stop issuing job offers contingent upon successful background review.  Effective immediately, UMass Dartmouth will conduct a background check on all hires before extending a job offer.

Upon acceptance of a verbal offer, the Office of Human Resources will notify the candidate that they are a finalist for the position and start the process of a background check immediately.  Upon receipt of a successful background check, Human Resources will move to generate the appointment letter immediately.

If you have any questions regarding CSI or the background check process, please contact Leslie Mercure, Recruitment Manager at 508-910-6474.

The 2016 W-2 hard-copy forms were mailed to students and employees' home addresses the week of January 23, 2017.

To obtain a copy of your W-2, please stop by our office with a photo ID and we can print one for you. Additional questions can be directed to Payroll at 774-455-7510 or or Human Resources at 508-999-8060 or

Insurance 1095 B and 1095 C tax form questions can be directed towards Joanne Costa at 508.999.8083 or

Massachusetts Minimum Wage increased to $11.00 per hour effective January 1, 2017.

Automating Unapproved Time Reports

The university requires supervisors to approve time for their staff in HRDirect on a weekly basis. If these approvals do not happen in HRDirect in a timely manner, the system will “batch approve” the time to ensure that it meets payroll processing deadlines. Since the “batch approved” time was not affirmatively approved by a supervisor, it must be verified for accuracy. This post review process has been a manual, paper-based effort which resulted in the inefficient use of university resources.

To improve efficiencies, the university system has implemented an automated system for post review and approval of unapproved time. This will replace the manual paper process that has been previously used.

As of July 27th you will no longer receive paper reports via interoffice mail from Human Resources. You will receive an email notice from with a link to the Summit Reporting System. This will provide supervisors with an opportunity to review and approve online. By confirming the time in the Summit dashboard, you acknowledge that you reviewed the time.  Click here for a job aid to help with the steps of confirming time in Summit.

Ideally, time should be approved in HR Direct by noon every Monday. Otherwise, it will appear in Summit and will require action. If unapproved time still exists after 2 pay periods, an escalation email will be sent to the supervisor’s manager for awareness. Notifications will continue to be sent until the time has been confirmed.

Questions about confirming time in Summit can be directed to:

  • Lauren Ferrari, HR Data Assistant at x8049 or
  • Jayne Weingard, Coordinator of Business Processes at x8082 or
  • Kimberley Pennock, Director of HRIS at x8073 or


NOTE: TIAA-CREF's phone number was misprinted on some documentation.  Their correct phone number is 800.842.2252.

A series of communications containing detailed information about the changes to the University’s 403(b) plans is being be sent directly to faculty and staff.  In addition, group educational seminars and individual meetings will be scheduled to further explain the plan changes and to offer counseling on retirement planning. Fidelity has committed to provide the University all necessary resources to achieve a high level of success and satisfaction with the plan changes.

Questions regarding the transition can be directed to the President's office at 774-455-7150 or

New EAP Provider

We are pleased to announce that ComPsych® is the university’s new provider of Employee Assistance Programs (EAP) and GuidanceResources® services effective January 4, 2016. Your GuidanceResources benefits will give you and your dependents confidential support, resources and information for personal and work-life issues. These services are provided to you free of charge. <Read More>

Massachusetts Sick Leave Law effective July 1, 2015 for temporary, non-benefited employees.

Click here to see the UMass Dartmouth Earned sick time notice or Frequently Asked Questions.
Click here to see your rights under the Mass Sick Leave Law.
Click here ‌to see the Attorney General's rulings.

Payroll Processing

Forms that are received in Human Resources by payday WILL BE GUARANTEED to be processed for the following paycheck.  This creates a consistent schedule and conveys a clearly defined expectation to the campus of when payments will be processed.