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Chancellor’s Award Recognizing Excellence in Service (CARES)

Watch this video to see how UMD CARES.



The 2014 CARES award winner Satyanarayana Parayitam, Associate Professor of Marketing and Management department accepting his $2,000 award from Chancellor Grossman at the Chancellor’s Annual Service Award Celebration.  Satyanarayana also received a dedicated parking spot  for the year.









Runner-up, Antoinette Cabral-GracaMaintainer III of the Facilities department  accepting her $1,000 award from Chancellor Grossman.







 Annette Conrad, Clerk IV, Charlton College of Business is the October 2015 monthly CARES nomination winner.   








Nomination Process

Nominations are accepted on a monthly basis and we strongly encourage you to recognize your colleagues who provide excellent customer service. The act of nominating someone is a great example of teamwork and collegiality. We encourage everyone to take part in this important program that is open to all employees regardless of part-time/full-time status, union affiliation, shift or work location.

To reach as many people as possible and facilitate the nomination process for employees who may not have convenient access to a computer, we are offering an alternative way to submit a nomination.  We have established a call-in number where employees without access to computers can leave a message with the details of the nomination.  If additional information is needed, a member of Human Resources will reach out to the nominator.  The call-in number can be accessed from a university phone by pressing x2000.

Know of someone who deserves a nomination?  Check out these helpful tips for writing a CARES nomination then complete the CARES Nomination Form to recognize the excellent service of a colleague!


Previous Winners include:


Andrew KarbergDirector of Institutional Excellence & Compliance

Marjorie Fernandes, Administrative Assistant, Office of Student Affairs

Sherri Nickel-Milstone, Coordinator for Student Support Services, University Extension

Matthew Sylvain, Associate Librarian in Library Services

Dr. Glaucia Silva, Associate Professor in the College of Arts & Sciences Department of Portuguese

Dr. Kevin Curow, Assistant Dean of the College of Arts & Sciences (CAS)

Kathryn Doan, Administrative Assistant in the Leduc Center for Civic Engagement

Mike MarinoAssistant Dean for Operations at the School for Marine Science and Technology (SMAST)

Henry Ducharme, Building Maintenance Supervisor


Adam Hausknecht, Professor of Mathematics Department

Antoinette Cabral-Graca, Maintainer III of the Facilities organization

Satyanarayana Parayitam, Associate Professor of Marketing and Management

Susan Blom, Administrative Assistant at Biology Department in college of Arts and Sciences

Linda Keith, Assistant Director of Housing & Residential Education

Lisa Porto , Administrative Assistant Political Science Department

Mark Santow, Associate Professor in History Department

Bruce Tench, Clerk in the Mail Room 

Jeffrey Augustine, Director of Campus Services

Maureen Eckert, Associate Professor of Philosophy

Mary Hensel, Grant & Contract Coordinator, Office of Research Administration


Greg Homol, Fitness Center Director, Athletics

Maria Cordeiro, Director of the University Enrollment Center

Kathy Bancroft, Assistant Manager of Computer Operations, Library

Tracie Ferreira, Associate Professor, BioEngineering

Suzanne Audet, Assistant Controller, Fiscal Services

Charles Donahue, Benefited Part-time Lecturer, Philosophy

Connie Goncalves, Skilled Laborer, Facilities

Chris Frias, IT Infrastructure Project Manager