National Conflict Resolution Day
October 20
1pm
Woodland Commons
The Office of the Ombudsperson celebrates its first annual National Conflict Resolution Day, the third Thursday of October.
- Pledge to use conflict resolution skills and support others to resolve conflicts
- Help create a more tolerant and civil community
- Assist, engage in, and support this day of awareness with others
Keynote Address
"Difficult Times, Difficult Conversations: An Ombuds Perspective"
Toni P. Robinson, Ombudsperson, MIT
Toni P. Robinson, M.S., J.D., has served as an ombudsperson, certified mediator, and instructor within the MIT community since July 1998. She has over twenty-five years of experience in management, ombudsmanry, conflict resolution systems design, training, mediating, coaching, and consulting.
Ms. Robinson holds a Juris Doctor Degree from the Seattle University School of Law and a Masters of Science/Applied Behavioral Science Degree from The Johns Hopkins University.
