National Conflict Resolution Day
The Office of the Ombudsperson celebrates its first annual National Conflict Resolution Day, the third Thursday of October.
- Pledge to use conflict resolution skills and support others to resolve conflicts
- Help create a more tolerant and civil community
- Assist, engage in, and support this day of awareness with others
"Difficult Times, Difficult Conversations: An Ombuds Perspective"
Toni P. Robinson, Ombudsperson, MIT
Toni P. Robinson, M.S., J.D., has served as an ombudsperson, certified mediator, and instructor within the MIT community since July 1998. She has over twenty-five years of experience in management, ombudsmanry, conflict resolution systems design, training, mediating, coaching, and consulting.
Ms. Robinson holds a Juris Doctor Degree from the Seattle University School of Law and a Masters of Science/Applied Behavioral Science Degree from The Johns Hopkins University.
Video: Conflict Resolution Panel
Video added: 02 Nov 2011
"Managing Conflict in the Workplace" Workshop by Melissa Brodrick, Ombudsperson for Harvard Medical School, Dental School, and School of Public Health
The Ombuds Office is an independent, neutral, confidential and informal resource. It does not accept formal complaints or notice for the University of Massachusetts Dartmouth. If a visitor wishes to make a record, or put the University "on notice," that is, to make the University of Massachusetts Dartmouth formally aware of a particular problem, we can provide information on how to do so.