Once you've enrolled, you'll probably have a few questions about getting started and accessing needed information. The links below will help you set up and manage your UMass accounts and answer questions you have about your online educational experience. They'll also allow you to explore different parts of the university.
To get an idea of how online learning works and what you will need to know, read our Online Orientation and discover the world of online learning.
Online Student Services
The links below provide you with technical and account assistance as you get started in the UMass system.
- Getting Started
Instructional services for your online courses
- CITS: Email and IT Services
- COIN: Corsair Online INformation
Access your grades, schedule, bill, and course listings, etc.
Online Student Academic Resources
The links below provide you with student services that will aid your online academic career. The online services offered are identical to our on-campus resources.
- Claire T. Carney Library Online
- Writing/Reading Center - Guides for writing papers, documenting sources, grammar and more.
- Center for Access and SuccessOnline Student Academic Resources
Online Career Services for Students & Alumni
CareerLink s a comprehensive career services on-line manager that provides students and employers easy access to career services. Students can build resumes, post resumes, and search for jobs and internships. Employers can post jobs, bundle resumes for open positions, schedule on-campus recruiting, and more. Visit the Career Development Center online for:
- Job and internship search
- Access CareerLink, our online career development software, and gain access to employer profiles and career opportunities.
- Resume assistance
- CareerLink's resume builder is a simple, easy to follow tool for writing and designing an effective and professional resume.
- Help choosing a major
- Access useful information on potential career paths and majors.
- Personality and career profile
- What major/career is right for you? Take the online personality and career assessments through TypeFocus to gain insight.
- Career planning
- Don't wait until you're ready to graduate! The Four-Year Career Plan will help you determine what steps you can take now to ensure a successful career future.
- Explore your career future
- How does the job market look for your chosen career? In what income range would you expect to enter the professional job market? Check out the Occupational Outlook Handbook to access a wealth of information.
Center for Access and Success
Online learning may create the need for accommodations that are different from those needed in traditional, face-to-face courses. Determining which accommodations are needed requires a review that identifies a student's functional limitations in relation to a disability.
Possible reasonable accommodations for online courses may include:
- Extended time
- Comprehending written instructions
- Alternative methods of communicating
- Viewing and/or hearing online video
- Hearing online audio recordings
- Other issues unique to the disability
If you have a disability and would contact disability services for services in taking classes on campus, contact the Center for Access and Success. There may be issues of access to online classes and your participation that should be explored as early as possible.
Center for Access & Success
Office Phone: 508.999.8711
Location: Pine Dale Hall, Room 7136
Hours of Operation:
Monday - Friday: 8:30am-5:00pm