Project Management

Quality Management Basics provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.

After completing this course, you should be able to:

1. Describe the principles and practices that guide quality management activities
2. Understand how specific tools and techniques can be used to monitor and control quality
3. Use these tools in combination to create powerful plans and solutions to quality problems
4. Leverage quantitative and qualitative data to measure and control work
5. Describe the core competencies involved in several popular quality management methodologies
6. Employ quality analysis and quality planning approaches to meet customer expectations

PDUs/Contact Hours: 12 | CEUs: 1.2

Target Audience: This course is designed for adult learners seeking quality management knowledge.

Level: Introductory

Prerequisites:  It is helpful, but not required, for learners to have some experience in project management.

Estimated time to complete: 12 hours

Duration:  180 days

Cost: $299

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This online course is designed to help Agile practitioners decipher and solve the problems that arise regularly in their work.

The course consists of 20 short case studies that test the student's understanding of Agile practices and provide guidance for resolving common problems. The case studies are structured to simulate the conversations and interactions that happen regularly on Agile projects; seeing these disputes as narratives will help students learn to deconstruct issues and diagnose the underlying problems that need to be corrected, just as they would in their everyday work. As students decode these disputes and plan appropriate responses, they'll gain the experience they need to guide their teams and to put them back on track to deliver value to their customers.

After completing this course, you should be able to:

• Identify the underlying issues that lead to common problems for Agile teams
• Apply practical tips from experienced practitioners to resolve these problems
• Sharpen and enhance your skills as you create an effective environment for your Agile team to work in

PDUs/Contact Hours: 4 | CEUs: 0.5

This course is self-paced and online. You will have access to this course for 30 days.

Target Audience: This course is designed for adult learners with some understanding of Agile practices.

Level: Introductroy

Prerequisites: Introductory/No Prerequisites

Estimated Time to Complete: 4 hours

Cost: $125

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This online course is designed to help Agile proponents recognize and resolve many of the common integration issues that emerge when these two methodologies are combined.

The course consists of 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they'll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they'll begin to recognize the common pitfalls that can happen as project teams collaborate and interact, which will allow them to step in to solve potential problems before work is affected.

After completing this course, you should be able to:

1. Recognize the problems that Agile and Waterfall collaborators contend with on a regular basis
2. Apply practical tips from experienced practitioners to correct these problems
3. Polish and perfect your skills as you create an environment that enhances the alliance with your partners and collaborators

PDUs/Contact Hours: 3 | CEUs: .5

This course is self-paced and online. You will have access to this course for 30 days.

Target Audience: This course is designed for adult learners with some understanding of Agile practices.

Level: Introductory

Prerequisites: No prerequisites

Estimated Time to Complete: 3 hours

Cost: $89

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The Introduction to Agile course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner.

After completing this course, you should be able to:

1. Define Agile development and differentiate it from traditional Waterfall practices
2. Identify the similarities and differences among several Agile methodologies
3. Describe the stages of the Agile development cycle and identify the factors that promote project success
4. Understand the nuances of leading and working with Agile teams
5. Apply best practices from organizations that have successfully incorporated Agile methodologies into their business activities

PDUs/Contact Hours: 10 | CEUs: 1

This course is self-paced and online. You will have access to this course for 180 days.

Target Audience: This course is designed for adult learners with some understanding of general project management practices.

Level: Introductory

Prerequisites: No prerequisites

Estimated Time to Complete: 8-10 hours

Cost: $249

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Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.

This one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

After completing this module, you should be able to:

1. Discuss the role of emotional intelligence for managers and project managers
2. Explain why improving emotional intelligence can improve managerial performance
3. Recognize the importance of emotional intelligence in successful project management
4. Discuss the nine key EI factors
5. Apply EI factors to project scenarios

PDUs/Contact Hours: 3 | CEUs: .5

This course is self-paced and online. You will have access to this course for 30 days.

Target Audience: This course is designed for adult learners with some understanding of general project management practices.

Level: Introductory

Prerequisites: No prerequisites

Estimated Time to Complete: 3 hours

Cost: $79

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Business ethics represent the standards for right and wrong that govern how businesspeople act. The term also refers to the study of moral principles in the workplace. This one-module course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

After completing this module, you should be able to:

1. Discuss the role of ethics in the workplace
2. Discuss project managers and the Ethical Triangle and its three components: Individual Ethics, Leadership Ethics, and Governance and Control
3. Recognize the key ethical issues in project management
4. Describe the provisions of the Project Management Institute Code of Ethics and Professional Conduct
5. Discuss the four foundational values (Responsibility, Respect, Fairness, and Honesty) of the PMI Ethics Code
6. Apply ethical principles to project scenarios

PDUs/Contact Hours: 3 | CEUs: .5

This course is self-paced and online. You will have access to this course for 30 days.

Target Audience: This course is designed for adult learners with some understanding of general project management practices.

Level: Introductory

Prerequisites: No prerequisites

Estimated Time to Complete: 3 hours

Cost: $79

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This online, self-paced six-module course presents a stream-lined approach to project management based on the best practices of experienced, effective project managers. It cuts through the clutter and focuses on the key principles of project management in the real world, offering tools and techniques for achieving project success. Managing Real World Projects™ is intended for anyone who needs to lead or manage projects of any kind.

Managing Real World Projects™ provides you with a clear road map for leading a project through the five key project stages: Initiating, Planning, Controlling, Executing and Closing. You'll be exposed to the basic tools employed in each of these stages, including templates for a comprehensive project plan, work breakdown schedules, task list, issue list, risk register and close-out documents. Each stage is illustrated by examples and video commentary by project management professionals, where you can see how best practices are applied to solve project challenges.

Taking advantage of online interactivity, the course utilizes vocabulary games, flashcards, and drag-and-drop activities to help you master the material. Numerous mastery quizzes and ten interactive real world case studies allow you to test your understanding of the content, along with a comprehensive course-ending exam. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

After completing this course, you'll be able to:

1. Understand the five project stages (Initiating, Planning, Controlling, Executing and Closing)
2. Recognize constraints for projects (scope, time, and budget)
3. Explain key project management terminology
4. Outline the keys to a successful project launch
5. Understand how to establish project goals and deliverables with stakeholders
6. Manage the planning, execution, and control of your projects
7. Recognize project management best practice, including Agile, Lean, and other techniques
8. Understand project team dynamics
9. Understand how to communicate clearly with stakeholders and project team members
10. Recognize effective tools for change management
11. Explain and employ key tools and techniques employed in the five stages
12. Manage the closing process for your project, including transfer, acceptance, and approval

PDUs/Contact Hours: 10 | CEUs: 1

This course is self-paced and online. You will have access to this course for 180 days.

Target Audience: This course is designed for adult learners seeking project management experience.

Level: Introductory                                                                             Prerequisites: No prerequisites

Estimated Time to Complete:  10 hours                                             Cost: $249

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Project management refers to the art, or science, of directing projects. This course, Project Management for Information Technology, focuses more specifically on how project management concepts can be applied to IT projects, as well as on project management issues that are unique to IT projects. It reviews the concepts, methodologies, and tools of project management as it relates to IT. Students will also learn about fundamentals, such as integration management, scope, costing, quality, human resources, risk management, and procurement.

This course contains eight comprehensive module quizzes and a 56-question Final Assessment spanning IT project management areas of knowledge.

After completing this course, you'll be able to:

1. Apply concepts from The Project Management Body of Knowledge (PMBOK® Guide) to IT projects
2. Explain the technical processes that might be applied during the IT project lifecycle
3. Describe the importance of scope control for IT projects and different tools that can be used to manage project scope
4. Explain the challenges associated with delivering IT projects on time
5. Differentiate between different techniques for managing the project schedule
6. Discuss why cost management is difficult for IT projects and describe cost estimation methods, Earned Value Management, and portfolio management
7. Explain several maturity models and how they can be applied to improve IT project quality
8. Explain various approaches for team building and communicating on IT projects
9. Discuss different sources of IT project risk and how to manage them
10. Describe issues related to IT project procurement, such as outsourcing decisions, e-procurement, and others

Level: Intermediate                                       

Estimated Time to Complete: 25-28 hours

PDUs/Contact Hours: 25 | CEUs: 2.5

Duration: 180 days

Cost: $499

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The vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This course first discusses the roles and responsibilities of the project management team leader, in particular their responsibility with regard to project stakeholders. Next, the course discusses how project management team leaders can build a positive team environment through effective communication, team building activities, and reflective listening. Lastly, the course covers problem solving within the team. Project management team leaders must be effective at identifying and resolving team problems in order for the project to succeed. To do this, team leaders must have an understanding of the team dynamic for decision-making and must be able to manage conflict among personality differences and barriers.

The course contains 12 brief case studies designed for application of the content to real-world scenarios, as well as six comprehensive module quizzes and a 72-question Final Assessment.

After completing this course, you'll be able to:

1. Define a team and identify six common types of teams
2. Explain Bruce Tuckman's model of group development
3. Describe how the project life cycle is relevant to team issues
4. List the three sources of power for project management team leaders
5. Describe ways to manage stakeholder expectations
6. Explain different types of team building activities
7. Define reflective listening
8. Identify the challenges of virtual teams and how they relate to the project management team leader's roles
9. Compare and contrast voting and consensus as methods for decision-making
10. More effectively identify and resolve team problems
11. Explain the different characteristics of effective and open team communication
12. Identify the best practices for using email and telephone among team members
13. Identify several common team problems and apply methods for resolving these issues

PDUs/Contact Hours: 18 | CEUs: 2

Recommended Material: A Guide to the Project Management Body of Knowledge (PMBOK® Guide)

Duration: 180 days

Cost: $359

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Agile Certified Practitioner Exam Prep
This course is designed to prepare learners for the Project Management Institute's Agile Certified Practitioner (PMI-ACP^SM) exam by exploring the methodologies, practices, tools, and techniques that Agilists need to master to become proficient practitioners. Students in this course will increase their knowledge of Agile concepts with interactive exercises, vocabulary games, flashcards, and video segments from experienced Agile practitioners. Each student's understanding of key Agile concepts and principles will be tested in several comprehensive module quizzes as well as in two 120-question practice exams designed to mirror the PMI certification exam process.

The course also includes several Best Practices and Case Studies that explain how Agile methodologies are implemented in real-world situations. These applications of Agile practices will prepare learners for the situational questions on the PMI exam and will teach students how to successfully lead teams and complete Agile projects.

After completing this course, you should be able to:

1. Identify the similarities and differences among Agile methodologies
2. Describe the stages of the Agile development cycle and identify the factors that promote project success
3. Understand how to apply specific tools and techniques to successfully complete Agile projects
4. Understand the interrelationships of tasks, activities, and practices in Agile projects
5. Understand the specific roles and responsibilities of team members and enhance interaction on Agile teams
6. Successfully complete the PMI-ACP^SM certification exam
7. Effectively lead and work with Agile teams

PDUs/Contact Hours: 21 | CEUs: 2.1

This course is self-paced and online. You will have access to this course for 180 days.

Target Audience: This course is designed for adult learners with some understanding of general project management practices.

Level: Intermediate

Prerequisites: Learners should have some experience in Agile project management

Estimated Time to Complete: 21 hours

Cost: $499

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This completely online and self-paced thirteen-module project management program builds successful project managers at all levels of the organization. It provides a comprehensive preparation for the PMP® certification exam including exam taking tips, ten comprehensive module quizzes, and two full-length, 200-question practice exams covering the PMBOK® Guide areas of knowledge.

After completing this course, you'll be able to:

1. Understand how enterprise environmental factors and organizational process assets affect how projects can be managed
2. Explain the five stages of a project life cycle and understand how these stages can overlap in time
3. Understand how to create a project management plan with subsidiary plans for each of the knowledge areas and explain how progressive elaboration and integrated change management can keep these documents effective and relevant
4. Understand the overlapping nature of project activities and practice Project Integration Management to coordinate the various project management processes
5. Understand how a project's various baselines (including scope, cost, schedule, quality, risk, procurement, and others) are determined, planned for, and managed
6. Understand how to effectively manage human resources and communicate with all stakeholders
7. Understand the key methods used to estimate project schedule and cost at the beginning of a project and to forecast cost and schedule variances at any time during the project
8. Understand how the project management knowledge contained in the PMBOK® Guide can be used in practice

PDUs/Contact Hours: 35 | CEUs: 3.5

This course is self-paced and online. You will have access to this course for 180 days.

Target Audience: This course is designed for adult learners interested in preparing to take the PMP® exam.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK® Guide).

Estimated time to complete: 35-40 hours of online course work                  

Cost: $699

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This completely online and self-paced nine-module risk management course helps educate project managers in identifying and responding to project risk.

This course provides a comprehensive preparation for the Project Management Institute's PMI-RMP® certification exam including exercises, self-assessments, and case studies along with exam taking tips and two full-length, 170-question practice exams covering the required four domains of risk management knowledge.

Each risk management domain (Risk Communication, Risk Analysis, Risk Response Planning, Risk Governance) also includes a Best Practices section that explains how the content in that module can be used to improve learners' risk management practices.

After completing this course, you'll be able to:

1. Explain the risk management process as defined by the PMBOK® Guide
2. Discuss the steps in developing a risk management plan
3. Explain the process of creating a risk register
4. Understand key processes in the Risk Communication domain, including documenting risk information and assessing stakeholder risk tolerance
5. Understand key processes in the Risk Analysis domain, including identifying and evaluating relevant risks and their potential impact
6. Explain key tools and techniques employed in the qualitative and quantitative analysis of risk
7. Understand key processes in the Risk Response Planning domain, including developing risk response strategies and contingency plans and managing stakeholder expectations
8. Discuss how risk response plans are successfully executed
9. Understand key processes in the Risk Governance domain, including monitoring and controlling risk and using lessons learned to refine risk policies and practices
10. Recognize best practices in all aspects of risk management

PDUs/Contact Hours: 30 | CEUs: 3

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management.

Estimated time to complete: 30-35 hours.

Duration:  180 days

Cost: $599

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This 1-module course was designed as a supplemental study guide for the major content areas of Chapters 1 and 2 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will consider some of the organizational issues surrounding project management. You will review how different organizations handle the responsibilities of project management and will focus on the entity known as a project management office, or PMO. You will also learn how organizational structure can play a key role in the success or failure of project management.

After completing this course, you'll be able to:

1. Explain what a project is and how it can advance organizational goals
2. Understand the role of the project manager in an organizational setting
3. Understand how enterprise environmental factors and organizational process assets can affect project management processes
4. Explain the concept of a project management office (PMO)
5. Explain the relation of projects to sub-projects, programs, and portfolios
6. Distinguish between functional and projectized organizations and explain how the structure of the organization can affect project processes and activities
7. Understand the role of stakeholders such as the project sponsor in determining general and specific details of the project charter
8. Understand the project life cycle and its common trends and patterns
9. Define and explain fast tracking
10. Identify key characteristics of successful project managers

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5 

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Duration: 30 days

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapters 3 and 4 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will be introduced to the five project management process groups and nine project management knowledge areas into which PMI® sorts all project activities. You will also learn how processes in the Project Integration Management knowledge area encourage relationships between project processes that keep the project's activities co-ordinated and on track for success.

After completing this course, you'll be able to:

1. Understand the role of the five process groups: Initiating Process Group, Planning Process Group, Executing Process Group, Monitoring and Controlling Process Group, and Closing Process Group
2. Understand the role of the knowledge areas: Project Integration Management, Project Scope Management, Project Time Management, Project Cost Management, Project Quality Management, Project Human Resource Management, Project Communications Management, Project Risk Management, and Project Procurement Management
3. Understand that each of the 42 processes identified by PMI® as being universal to project management can be classified into one knowledge area and one process group
4. Understand the overlapping nature of the interaction between the processes and process groups
5. Understand the ways in which inputs and outputs of various processes determine the relationship between the processes
6. Understand the processes of the Project Integration Management knowledge area
7. Understand the inputs, tools and techniques, and the outputs of the various component processes of the Project Integration Management knowledge area

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 5 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will consider many of the key issues surrounding Project Scope Management.

After completing this course, you'll be able to:

1. Understand scope and how to create a project scope statement
2. Explain the different methods, tools, and techniques for collecting requirements
3. Assess the work that needs to be completed for a project to successfully fulfill its objectives and create a work breakdown structure and WBS dictionary
4. Use a requirements traceability matrix to trace project requirements throughout its life cycle
5. Understand where scope baselines and performance measurement baselines come from and how they are used to evaluate the success of a project through its life cycle
6. Complete project review reports and lead meetings
7. Update stakeholders

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 6 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will consider how to best plan and schedule activities. You will familiarize yourself with the various techniques used to calculate and analyze activity time estimates, including ways to estimate the duration of activities.

After completing this course, you'll be able to:

1. Understand the Project Time Management knowledge area component processes
2. Define activities using an activity list, activity attributes, and a milestone list
3. Explain various techniques for estimating duration and know when to apply them
4. Understand how project activities can be sequenced
5. Understand how to estimate the resources required for a project and how limited availability of resources can affect the scheduling of activities
6. Understand how to read and create a project schedule network diagram
7. Understand schedule network analysis and how it can help to determine the critical path for a project
8. Understand how to control a project's schedule by initiating change requests or employing techniques of schedule compression or buffering.

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 7 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will consider the general approaches to cost management, such as the methods that are used to estimate and budget for project costs. You will also learn about the interrelationship of various cost control concepts and possible responses a project management team might make if a project is falling behind schedule or overrunning its budget.

After completing this course, you'll be able to:

1. Define cost management and its associated cost management plan
2. Explain the various inputs of and methods for estimating activity cost
3. Understand how to aggregate activity costs in order to determine budget and both periodic and total project funding requirements
4. Understand the cost performance baseline and performance measurement baseline and their importance in earned value management
5. Calculate planned value, earned value, actual cost, schedule variance, cost variance, the schedule performance index, and cost performance index
6. Understand how baselines, planned value, earned value, and actual cost can be represented in graphic form
7. Calculate the budget at completion, estimate at completion, estimate to complete, and the to-complete performance index and use these concepts to forecast the cost requirements of a project
8. Identify the warning signs that a project is falling behind schedule or overrunning its budget and explain the various possible responses
9. Explain performance-reporting techniques and updates to project documentation
10. Understand the various approaches to project selection, including return on investment and internal rate of return

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 8 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will learn how the project management team ensures that a project is completed at the level of quality required by all the stakeholders. From customers to the performing organization, there are many inputs to the process. This course will explain how the project management team can plan for, execute, and monitor and control quality.

After completing this course, you'll be able to:

1. Define quality, quality planning, quality assurance, and quality control
2. Explain what aspects of quality assurance and quality control need to be decided on and budgeted for in the planning stage
3. Explain how the project management team should balance the cost of quality with its benefits
4. Distinguish between quality assurance and quality control
5. Explain how Perform Quality Assurance identifies ineffective processes and how the process improvement plan allows for their improvement
6. Understand how Perform Quality Control uses statistical sampling, inspection, and visual representations of data to identify defects in products or processes
7. Understand the similarities and differences among quality tools, and when and why each can be applied in quality management

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 9 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will learn how to acquire and negotiate the best staff, how to define roles and responsibilities in project documentation, and how to employ the essentials of good people management.

After completing this course, you'll be able to:

1. Understand how staffing is planned for and acquired in an organization
2. Understand how internal and external staff will have different management needs
3. Understand and manage for constraints and limited availability of human resources
4. Understand and apply resource leveling techniques to deal with limited human resources
5. Identify and choose between the various techniques for visually representing the roles and responsibilities of individuals, teams, and organizations.
6. Understand what makes a successful team and how project managers can assess and develop their teams and individual workers
7. Employ effective people management, including how to motivate and manage teams and how to resolve team conflict
8. Understand the general approaches to decision-making, and how they might be applied to project scenarios

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 10 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will learn about how project management teams can effectively communicate with the project's various stakeholders.

After completing this course, you'll be able to:

1. Understand basic communication models and how these models can be applied to project communications management techniques
2. Understand the various inputs, tools and techniques, and outputs of Project Communications Management activities
3. Understand the basics of effective communication in the context of project management
4. Identify stakeholders that should be listed in the stakeholder register, conduct stakeholder analysis, and create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
5. Understand the importance of the communications management plan
6. Conduct communication requirements analysis to determine how communications will be planned for in the communications management plan
7. Understand the different methods and technologies of communication, and explain under which circumstances specific methods and technologies are more likely to be successful
8. Understand how stakeholder expectations can be managed so that the project maintains its planned performance baselines and satisfies its acceptance criteria
9. Understand the conventions of creating performance reports that use variance analysis and forecasting techniques to update stakeholders on the progress of the project

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5 

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 11 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will define the core elements of risk management, including the risk register. You will also understand how risks are identified, prioritized, quantified and used in decision-making.

After completing this course, you'll be able to:

1. Define risk and explain how it can impact a project
2. Understand the components of the risk management plan and risk register and their relationship to the project management plan
3. Understand the techniques involved in risk identification and analysis
4. Explain how the probability and impact of risk can be assessed and how risk events can be prioritized
5. Understand the difference between qualitative risk analysis and quantitative risk analysis and explain when either or both should be used
6. Understand how to make project decisions when outcomes are complex and are affected by uncertainty
7. Explain how risk planning, risk analysis, risk response planning, and risk monitoring and controlling are related
8. Understand the various management responses to positive and negative risks
9. Explain the Monitor and Control Risks process and understand that risks must be monitored throughout the project life cycle

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course was designed as a supplemental study guide for the major content areas of Chapter 12 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will consider the various aspects of the Project Procurement Management knowledge area.

After completing this course, you'll be able to:

1. Define procurement within the context of a project
2. Understand the elements of the procurement management plan
3. Explain the various roles and responsibilities of buyers and sellers
4. Understand the various options for project procurement decisions: make-or-buy decisions, decisions about contract types
5. Understand the techniques that contribute to effective project procurement documents
6. Identify common criteria for selecting sellers
7. Understand the activities involved in administering procurements and ensuring that sellers are on track to complete deliverables that conform to project requirements
8. Explain the importance of negotiating for a suitable contract and ensuring that any changes to the procurement requirements are well-documented
9. Understand the circumstances under which project procurements can be closed

This course is self-paced and online. You will have access to this course for 30 days.

PDUs/Contact Hours: 3.5 | CEUs: .5

Target Audience: This course is designed for adult learners with some project management experience.

Level: Intermediate

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Estimated time to complete: 3.5 hours of online course work

Cost: $79

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This course contains two 200-question PMP® Practice Exams covering the Project Management Institute's standard, A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The practice exams provide a comprehensive review of the PMBOK® Guide. Learners will also review key strategies for preparing for the Project Management Professional (PMP®) Exam.

After completing this course, you should be able to:

• Understand the structure and requirements of the PMP® Exam.
• Explain and apply the key concepts found in the Project Management Institute's Code of Ethics and Professional Conduct.
• Understand ways to improve your performance on the PMP® Exam.
• Review quickly the major areas of knowledge on the PMP® Exam through checklists.
• Begin your preparation for the PMP® Exam with confidence.

CEUs: .5

Estimated time to complete: 8-10 hours

Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).

Cost: $99

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In this simulation, you've been named the project leader for an exciting new project—the development of a knowledge sharing database for your company, Four Corners BioPharma, Inc. The project will involve establishing processes for storing and sharing knowledge in your multinational corporation and developing the 4CShare software itself.

Over the course of the project, you'll make decisions about the project scope, schedule, budget, quality, and risk. As you make these decisions, an adaptive scoreboard will reflect the impact of your choices on project success. The goal in the simulation is to optimize positive scores across the following project management factors (as identified by the PMI® 2011 role delineation study):

1. Initiating the Project
2. Planning the Project
3. Executing the Project
4. Monitoring and Controlling the Project
5. Closing the Project
6. Cross-cutting Skills

Learning Outcomes

This simulation is meant to sharpen your understanding of key project management skills. Those skills include:

1. Leading a project team
2. Balancing competing interests, such as project scope, quality, schedule, budget, resources, risk, communications, and procurement considerations throughout every project phase
3. Dealing with controversial decisions and the potential for negative team or customer outcomes
4. Analyzing schedule, budget, and quality data and using that information to make educated decisions
5. Addressing issues related to project procurement

PDUs/Contact Hours: 10 | CEUs: 1                       Estimated time to complete: 10 hours

Target Audience: This simulation is designed for adult learners with some project management experience.

Prerequisites: Learners should have some experience in project management

Level: Intermediate                                        Duration: 180 days                                Cost: $359

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Through this simulation, the learner will play the role of a project manager on a highway construction project in the small city of Allerton. This project is considered to be a "major project" by the Federal Highway Administration (FHWA), which means it has a budget of $500 million or more.

Learners will be asked to make a series of decisions during the simulation. Each decision will impact the project in different ways. The goal in the simulation is to optimize positive scores across the following project management factors (as identified by the PMI® 2011 role delineation study):

1. Initiating the Project
2. Planning the Project
3. Executing the Project
4. Monitoring and Controlling the Project
5. Closing the Project
6. Cross-cutting Skills

This simulation is meant to sharpen your understanding of key project management skills. Those skills include:

1. Leading a project team
2. Balancing competing interests, such as project scope, quality, schedule, budget, resources, risk, communications, and procurement considerations throughout every project phase
3. Dealing with controversial decisions and the potential for negative team or customer outcomes
4. Analyzing schedule, budget, and quality data and using that information to make educated decisions
5. Addressing issues related to project procurement

PDUs/Contact Hours: 10 | CEUs: 1

Target Audience: This simulation is designed for adult learners with some project management experience.

Level: Intermediate

Estimated time to complete: 10 hours                                        

Cost: $359

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Through this simulation, the learner will play the role of a project manager on a new product development project at HealthMax Software. The goal of the project is to develop HealthRecords, a new medical records software system. For HealthMax, a small company, the success of this project has become vital to its long-term viability. It is now March, and the plan is to have three satisfied early-adopter customers and a product that is ready to launch at a major trade show in June of next year. The schedule is tight, and the budget for the project has been set with no possibility of an increase.

You will be asked to make a series of decisions during the simulation, and each decision will impact the project in different ways. Your goal in the simulation is to optimize positive scores across the following project management factors:

1. Project Integration Management
2. Scope Management
3. Quality Management
4. Schedule/Time Management
5. Budget/Cost Management
6. Human Resources Management
7. Risk Management
8. Communications Management
9. Procurement Management

This simulation is meant to sharpen your understanding of key project management skills. Those skills include:

1. Leading a project team
2. Balancing competing interests, such as project scope, quality, schedule, budget, resources, risk, communications, and procurement considerations
3. Dealing with controversial decisions and the potential for negative team or customer outcomes
4. Analyzing schedule, budget, and quality data and using that information to make educated decisions
5. Addressing issues related to project procurement
6. Facing challenges related to project planning, project execution, and project monitoring and control

PDUs/Contact Hours: 10 | CEUs: 1

Target Audience: This simulation is designed for adult learners with some project management experience.

Level: Intermediate

Estimated time to complete: 10 hours                                        

Cost: $359

Register Today