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Lost and Found

Public Safety makes every effort to contact the rightful owners of lost property if any identification is found within the property.

UMass Passes that are turned in will be sent to the UMass Pass Office.  The MacLean Campus Center and Claire T. Carney Library also receive lost property.

*bicycle parts found near Trailer #4

*pill box with contents in Library

*wireless microphone system found at track

*department store credit card at Campus Center

*eyeglasses found on 128 Chase access road

*car key with attached FOB found in Cedar Dell South

Month of June - no items

*martial arts equipment found near CVPA

*bag containing clothes found near ATM machine in dining area

*cell phone found at Campus Center

*cash found at amiphitheatre during Commencement 2016
Please call 508.999.8768 to speak with Captain Sheehan to claim.

*keys found in Chestnut Hall
*debit card found in Residential Dining
*graduation tassle found on Ring Road

*cell phone left in Parking Services

*debit card found outside Hickory

Lost and Found from January 2016 to April 30, 2016

If you lost your purse/wallet

Personal identity theft is the unauthorized use of another person's personal identifying information to: obtain credit, goods, services, money, or property; or commit a felony or misdemeanor. Personal identifying information means a person's name, address, telephone number, driver's license number, social security number, place of employment, employee identification number, mother's maiden name, demand deposit account number, savings or checking account number, or credit card number.

We are concerned with ensuring that you take appropriate steps to decrease your chance of becoming a victim of identity theft. We suggest the following:

  • Purchase a large notebook and begin by making notations about the date, time, location, and other important information regarding the loss of your belongings.
  • It is likely that you will need to make several telephone calls to protect yourself from becoming a victim of identity theft. For each call, record the date, time, telephone number, person's name, purpose of call, what was accomplished, what follow-up is needed, and other relevant notes. Also, write down any questions you asked and the answers received.
  • Keep copies of all letters you write and all forms you submit. Mail everything by certified mail. Keep these records in a safe place. Be consistent and methodical, and take action immediately! Begin by contacting all three credit report bureaus.
  • Contact the three major credit bureaus: TransUnion, Experian, and Equifax. Request that a fraud alert be place on your file immediately. You will be assigned a reference or confirmation number to use in future communications. Your name and address will be removed from pre-screened mailing lists for a length of time specified by each credit bureau. Each credit bureau is different, so follow their instructions explicitly.

Business Hours: Monday through Friday, 9:00 a.m. - 5:00 p.m.
Telephone: 1-800-525-6285 or 1-888-766-0008

Business Hours: Monday through Friday, 9:00 a.m. - 5:00 p.m.
Telephone: 1-888-397-3742 or 1-800-311-4769

Business Hours: Monday through Friday, 8:30 a.m. - 4:30 p.m.
Telephone: 1-800-680-7289

If your ATM or Debit Card has been lost, report this theft to your bank. Close this account and open a new account number and new password. Do not use your old password. Act quickly to ensure that you are not held liable for the fraudulent funds obtained by your imposter.

If checks were lost, cancel the accounts immediately. Notify your bank of the number and payee on the last check you wrote. Place "stop payments" on the remaining checks. Ask your bank to notify the check verification company they use. Here is a list of some of these companies:

National Check Fraud Service: 1-843-571-2143

CrossCheck: 1-800-843-0760

Equifax Check Systems: 1-800-437-5120

International Check Services: 1-800-526-5380

SCAN: 1-800-262-7771

TeleCheck: 1-800-710-9898

Chex Systems: 1-800-428-9623

It may be necessary that YOU contact the major check verification companies. If so, request each company to notify retailers in their database to not accept the lost checks.

If your driver license has been lost, apply for a duplicate at the Registry of Motor Vehicles.

If you have lost your purse or wallet, the Department of Public Safety wishes to assist you in every way possible. Since your purse/wallet (containing various items of personal identification, credit cards, and checks) was lost, you are at risk for criminal victimization through personal identity theft. Personal identity theft sometimes begins with a lost or stolen purse or wallet.

Order a copy of your credit report from each of the credit bureaus every three to six months for the first year. After the first year, order copies semi-annually or at least annually. Remember, if the person(s) who stole your identity has not been apprehended and/or your belongings have not been recovered, your identity still remains in their possession and you are subject to future victimization. Or, your imposter may have sold your information to someone else who may attempt to use it at some later date.

Change the locks on your home and car if your keys were lost. Remember, if someone finds your keys in conjunction with your personal information, they have both your address and access to your residence.