Operations Management

Bright career outlook

Recent graduates have begun careers in product and service design, supervision, traffic management, inventory control, quality management, and production planning—in diverse industries such as banking, manufacturing, retail, transportation, and health care.


Operations management: professional overview

Operations management emphasizes the importance of strategic and operational decisions in the production of goods and services—ensuring efficient and effective business operations.

Shaped by today’s international competition, operations management is a growing and rapidly evolving area of employment, which includes

  • productivity and production planning
  • inventory, supply chain, and materials management
  • purchasing
  • logistics

Operations management at UMass Dartmouth

You'll learn techniques applicable both to manufacturing and service-provider organizations. Operations management personnel must be familiar with:

  • computer technology
  • quantitative methods
  • planning and problem solving techniques

The result—the effective use of resources: people, money, machinery, facilities, material, and information.


Types of positions

  • manager: operations, logistics, supply chain, projects, products, materials, quality, distribution, production
  • analyst: business, operations, business processes
  • purchasing officer

More info: www.bls.gov/oco/

 Average starting salary: $40,000 - $55,000

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