Enterprise Systems Administration

Location: Library, Room 435
Telephone: 508.999.8957
Hours: Monday to Friday, 8 a.m. to 5 p.m.

Service Mission

  • To develop and maintain centralized systems and data center operations based on established standards.
  • Server administration and operations
  • Maintain CITS servers and data storage systems.
  • Provide centralized authentication and authorization.
  • Provide digital certificates for secure server communications.
  • Partner with other departments for administration of hosted servers.
  • Provide centralized data storage.
  • Provide back up, recovery, and archiving of University data.
  • Manage tape library.

Email and collaboration services

  • Provide email and calendar services to the campus community.
  • Troubleshoot email problems related to delay, failed delivery, and spam/virus issues.
  • Provide second tier support for mail user agent configuration.