POM 445: Managing Quality

Prerequisite: POM 345

Principles and practices underlying the continuous improvement of quality in organizations. Students will be introduced to the concept of total quality management and learn to appreciate the importance of quality as a competitive strategy. Particular attention is given to philosophies and methods of organizing for quality and to quality improvement tools, including statistical process control.

Course information

3.00 credits
Section 01: Undergraduate Lecture

Location: Synchronous Online

Class: #7047

Tue, Jan 19, 2021 - Wed, Apr 28, 2021


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