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Fall 2020 Student Frequently Asked Questions

Have more questions? Please send them to or call our Coronavirus Response Team at 508.999.9200.

What if I am feeling sick or have flu-like symptoms? 

Immediately isolate yourself and contact Health Service through the patient portal or by calling 508.999.8982.

Are face coverings mandatory? 

Yes, face coverings are required across campus.

How will safety measures be enforced? 

No matter what is happening in the world, we are always a connected community and thus there is a shared responsibility to maintain the health and safety of everyone on campus. We all must do our best to keep each other and ourselves safe. All students, faculty, and staff are required to sign the UMassD Shared Responsibility Compact that confirms each member of our community’s commitment to all UMass Dartmouth required safety practices.

How do I access the daily symptom tracker?

You can complete the daily sympton tracker through the UMass Dartmouth Health Services Patient Portal. The daily symptom tracker only takes 10 seconds to complete. Please note, some areas of campus (fitness center, labs, etc.) will ask you to display your completed results before being admitted. The tracker will indicate your status for 24 hours and be updated the next time you complete the screening.

How will testing be used on campus? 

Please the Testing Information section below.

How will isolation and quarantine work on campus? 

Isolation is for individuals who have tested positive or show symptoms of COVID-19 and are awaiting test results. Quarantine is for an individual who is a close contact of a positive COVID-19 individual, awaiting test results, or in quarantine due to travel and being monitored for the development of symptoms. The periods of isolation and quarantine are defined by the Department of Public Health. A residential student would be asked to isolate/quarantine at home if possible and if not possible would be assigned to an isolation/quarantine room on campus for 14 days. The student would be asked to bring any items needed during the isolation/quarantine period with them to Health Services since they would not be able to return to their assigned housing unit. Students isolated/quarantined on campus would be provided with meals and additional support.

Is there an amount of positive COVID-19 cases on campus or in the Commonwealth that would cause us to close?

All positive cases are reported to the Department of Public Health. The Department of Public Health would consult with the state epidemiologist to determine when or if the closure of the campus is necessary. As we saw in the spring, widespread community transmission throughout the Commonwealth forced the Governor to enact a stay at home advisory.

I am at a high-risk, what are my options? 

Guidance from the CDC and the Department of Public Health clearly states that an individual at high risk should limit contact with others and consider remote learning options from home. It would be recommended that you discuss your high-risk condition with your healthcare provider to make this decision.

Will the University use contact tracing? 

Yes, Health Services will collaborate with the local board of health to interview the individual who has tested positive for COVID-19 to identify individuals who have been close contacts (close, direct contact for greater than 15 minutes). Close contacts will be contacted, quarantined, and referred for testing.

How will the University clean common areas?

There will be increased and enhanced cleaning in all campus buildings, and especially high traffic areas. Our Facilities team will use a specific protocol if an individual who has been on campus reports being sick or tests positive for COVID-19.

How will safety protocols and policies be communicated?

The University will utilize all available forms of communication, including, but not limited to email, social media, and physical signage to reinforce safety policies and protocols.  

Who has to take the test?

Students who reside on campus, or off-campus students who will be coming to campus for labs, clinicals and studio time are required to be tested upon arrival and then once per week. It is also recommended that staff who regularly work on campus be tested on a weekly basis.

What is the test like that is available on campus?

The molecular SARS-CoV-2 RT-PCR test is a quick, non-invasive, self-administered nasal swab is all it takes. A member of the UMass Dartmouth Health Services team will guide you through the process.

Where is the testing center?

The testing center is in Woodland Commons and is open Monday to Friday from 8 a.m. to 4:50 p.m. Residential students cannot be tested on Fridays. Also, you need to show a completed daily COVID-19 symptom tracker before being admitted for testing. This brief checklist can be completed on a computer or your phone through the Health Services Patient Portal where you also schedule your testing appointment.

Should I get tested if I have symptoms?

No, individuals with symptoms of COVID-19 should send a secure message through the Health Services Patient Portal or call 508-999-8982 to discuss testing options.

How do I schedule an appointment?

Schedule your testing appointment on the UMass Dartmouth Health Services Patient Portal.

How do I get my results?

Results will be available to students, faculty, and staff through the CareEvolve system within 24-48 hours. You will be asked to set up an account in CareEvolve to access your test results. Notification of negative results will be sent from the Broad Institute to the tested individual via email. Anyone who tests positive or has an invalid test will be contacted by a healthcare provider from UMass Dartmouth Health Services.

If I have tested positive before, can I get tested again?

If you have had a positive COVID-19 test in the last 90 days, you cannot be retested at this time.

Where can I learn more about the University's testing protocols?

Please visit our COVID-19 Testing website for more information.

What courses will be held face-to-face or remotely?

All lecture-style courses will be held in a fully remote modality. Labs, studios, clinicals, and other instruction that require on-campus facilities will be offered face-to-face.

Do I have to re-register for courses if they are in a different modality?

No. When you log into your COIN account, you will see the modality in which your currently enrolled classes are being offered. If you need to make any changes to your schedule, you should contact your academic advisor.

Are modalities indicated in COIN?

Yes. Each course will be marked according to its modality in COIN.

Will labs and studio classes be offered remotely?

Your department chairperson will send a communication on how labs and studios will be handled. Some are being offered using virtual tools and remote lab kits, but others will be offered face-to-face in a laboratory setting.

Will I be bumped from a class due to class size restrictions?

No. Any student that needs a course to make progress in their program will get a seat in that class.

Can I defer a semester?

Any deferral could have academic implications and could delay your graduation date. Please discuss this issue with your academic advisor.

Will the tuition price be the same for all modalities?

Yes. Regardless of the mode of delivery, these classes will be charged the current day rate tuition as approved by the Board of Trustees.

Are internships allowed?

Yes, but internship opportunities will be limited due to COVID-19 related restrictions.

Are we going all remote learning after Thanksgiving?

Yes. Beginning on November 30, 2020, all instructional activities, including final exams, will be offered remotely to minimize the risk of any potential outbreak caused by students and faculty returning from travel.

Am I allowed to live on campus?

Due to rising COVID-19 rates within Massachusetts and across the country, or the fall semester, the number of residential students has been greatly reduced. In determining residential status, the University prioritized those students who are required to travel the greatest distance to participate in required on-campus instruction, as well as students who, due to personal circumstances, rely upon on-campus housing, dining, technology, and other support services.

If I was approved to live on campus this fall and was assigned a single. How will I be charged for this room?

If you live in a single, you will be charged the normal rate for a single. If you live in a double by yourself, you will be charged the normal rate for a single bed in a double.

Do I have to quarantine if I come from out of state?

Starting on August 1, anyone arriving or returning to Massachusetts must quarantine for 14 days unless they:

  • are coming from a lower-risk state or
  • can produce, on request, proof of negative viral RT-PCR SARSCoV2 test result from a test administered on a sample within 72 hours before arrival in Massachusetts, or
  • meet the exemption criteria.

Additionally, travelers must fill out the Massachusetts Travel Form. This simple form will help contact tracing efforts in the event you or a close contact contracts COVID-19.

Am I allowed to have guests?

You are allowed to host one person, who also lives in the same residence hall, in your assigned space. Please keep in mind that social distancing, face coverings while inside your room with another resident, and all other housing policies remain in place. In areas where residents share an apartment, the roommate must also agree before that other person enters the apartment.

If I am remote this fall, how do I move back to campus for spring?

On or around December 1, the Housing Office will reach out to all students – both residential and commuter – to assess spring housing and dining intentions.

How will shared bathrooms work?

Most of our students who are approved to live on campus this fall will have access to a private bathroom. Students who will utilize a shared bathroom facility will have a specific bathroom and shower assigned for their use, which would facilitate contact tracing in the event of a reported case of COVID-19.

What's open on campus?

For on campus dining options, the Campus Center is open with Dunkin’ and 2.mato offering breakfast, lunch, dinner, and late-night options. The Grove is also open with many different options for dining in or grabbing on the run.

Dunkin’ and 2.mato also offer the option to cut the line when you order with our Boost Mobile Food Ordering App (Text “BOOST” to 99299 to download).

Where can I learn more?

To find hours and updates please visit UMass Dartmouth's DineOnCampus website or the Dining Services Informational website.

Are there spaces for commuters to work?

Although some campus facilities will be available to non-residential students, these facilities will operate at very limited capacity, and in certain cases, access may be restricted. Students who would like to request a dedicated work area for their own use should contact the chair of their academic program.The Library will be open for use with new social distancing requirements as well.

Will the gym and fitness center be open?

Athletics & Recreation is still determining hours of operation. It is our goal to offer reduced hours with increased cleaning protocols. For more information, please visit the Fitness Center website.

How will activities and events happen this fall?

The Student Activities, Involvement and Leadership (SAIL) Office is hard at work planning for the first semester with virtual/online events and activities and some in-person offerings for students who are approved to live on campus that adheres to social distancing requirements. Communications to student clubs and organizations regarding changes to policies and procedures relative to the COVID-19 pandemic are forthcoming. Like most events throughout the first semester, the CorsairFair (our annual Student Organization Fair) will be held virtually and will provide an opportunity for all students to interact with club and organization representatives. More information about the CorsairFair and a largely virtual/online program for our traditional Weeks of Welcome (WOW) will be forthcoming in the days and weeks ahead. For information about our student clubs and organizations, you can check out MyOrgs through the Portal by clicking on Student Resources Tab and then the Clubs and Organizations Link.

Will there be group Eexercise classes?

Classes will be offered virtually.

Can I participate in intramural Sports?

We will not offer traditional intramural programming this fall but will offer individual activities (ex. frisbee golf, golf pitching contests, corn hole, etc.)

Will there be Open Gym time?

Only low-risk activity will be permitted. Open gym time will be by reservation only. Pick-up basketball is not permitted. One person will be allowed per basketball hoop.

Can I use the pool?

The pool will not be in use in the fall semester until safety procedures can be implemented.

Can international students take all courses online?

Yes, if you were enrolled full-time in the spring 2020 semester and are returning to continue your studies full-time in the fall 2020 semester, then due to the recent reversal of U.S. Immigration and Customs Enforcement regulations, you may take all courses online. Please note, this guidance does not apply to new, incoming international students. For more information, please reach out to International Student and Scholar Center via email                     

As a returning international student, may I remain outside of the U.S. or return to campus? 

As a returning international student, you may do either. Your underlying F-1 status does not change and remains valid if you are enrolled full-time or approved for a reduced course load.

Where can I learn more about UMass Law's plan for this fall?

Please review the UMass Law fall 2020 Frequently Asked Questions website.

Will there intercollegiate sports during the fall semester?

On July 16, the Massachusetts State Collegiate Athletic Conference suspended the fall 2020 football season for UMass Dartmouth. On July 28, the Little East Conference announced it would not hold sporting competitions or championships for the fall 2020 semester. The University will also not sponsor any non-conference competition.

Unfortunately, this means all Corsair fall and winter athletic programs will be suspended through December 31, 2020.

Visit the fall 2020 Athletics & Recreation FAQ website for more information.

Will the gym and fitness center be open?

The Fitness Center will be opened with reduced occupancy and increased cleaning protocols throughout the day from 7 am - 7 pm, Monday through Friday. You must be able to show a negative test result to enter and must be wearing a mask.

Where can I find more info?

Please visit the Fitness Center website.

How can I access CARES Act funding?

Eligible students should visit our CARES ACT website for more information.

Will I be able to use my merit scholarship if I am enrolling in remote courses?

Yes. For the fall 2020 semester, merit awards will be honored whether courses are delivered remotely or face-to-face.

Will we receive a new bill once housing and dining charges are removed?

The University is moving to a real-time/on demand statement system that will allow you to print a statement anytime. This option is expected to be live in mid-August.  We are no longer generating PDF billing statements. Students will continue to receive payment reminder emails on the 5th of every month. Students and parents can review charges and credits directly in COIN/Student Center. As the University’s preferred payment method is echeck through COIN/Student Center a bill is not necessary to remit payment for the balance due. To pay by electronic check: log into your COIN Student Center. Click on Finance Center and select the Make Payment tab.

Parents are reminded that students grant Authorized User access for specified functions to parents, guardians, spouses or other trusted individuals within COIN. These functions include viewing student invoices, making a payment, and joining the payment plan, as well as other student records activities such as viewing grades. For more information, please refer to the Help tab on the portal homepage under "Coin for Students" or visit the COIN access website.

How is my student bill processed?

Your student account includes charges (such as tuition and fees, on-campus housing and dining plans) and credits (such as scholarships, loans, and family payments). You will receive a monthly email notification on your account balance and payment for the balance due. Payment is due 30 days after charges are assessed. Please visit our Billing Information FAQ website for more information.

Will there be adjustments to my student account?

Please review our Student Financial Info FAQ website for more information on student account issues.

When is my balance due?

The University’s fall term payment due date is September 1, 2020. The University will continue to send payment reminder emails to students on the 5th of every month, and payment for new charges is expected by the first of the following month. More information on remitting payment to the University can be found on the Bursar website.

Will tuition change?

Tuition will not be adjusted for fall 2020. Tuition costs for fall 2020 are not differentiated based on the mode of instruction. Courses offered remotely are of the same rigor and quality, taught by the same outstanding UMass Dartmouth faculty. The cost to provide instruction does not change based on the mode of instruction. In some cases, the cost of providing remote instruction is higher than in person because of the technological resources required.

Can we have in-person meetings?

UMass Dartmouth strongly discourages in person meetings and gatherings during the Fall 2020 semester. Meetings and gatherings should be arranged via teleconferencing whenever possible. For those few instances when an in-person meeting or gathering of five (5) or more people is necessary, the meeting must be approved in advance by a dean or division head.

Can the public attend events this fall?

UMass Dartmouth will not be hosting events that are open to external visitors in fall 2020. People who are not students, faculty or staff at UMass Dartmouth may only enter UMass Dartmouth facilities if arrangements have been made in advance and their visit has been approved by a Dean or division head at UMass Dartmouth. Generally approval will only be given to single individuals or small groups who are on-campus to perform specific tasks, and to people contracted for services by UMass Dartmouth. Campus tours for prospective students and families are allowed provided all visitors have registered in advance.

Can my parents visit?

Yes. Parents and family members of residential students who wish to bring something to or visit their student are welcome to do so; however, drop offs should occur in parking lots or turn arounds (spaces outside of the residence halls) and visits are encouraged to be conducted outside, adhering to social distancing guidelines. No visitors will be permitted in our residence halls for at least the first two weeks of the semester, including family members following the initial, assigned move-in window.


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