UNIVERSITY OF MASSACHUSETTS DARTMOUTH
OFFICIAL JOB TITLE: Assistant/Associate Dean of Online Education
DIVISION: Academic Affairs
DEPARTMENT: College of Nursing & Health Sciences (CNHS)
BARGAINING UNIT STATUS: Non-Unit
EEO STATUS: 1.3 JOB CODE: 023
FLSA STATUS: Exempt
REPORTS TO: Dean of the College of Nursing & Health Sciences
SUPERVISES: Supervise professional and administrative staff
SUMMARY PURPOSE OF POSITION: Under the direction of the College of Nursing and Health Sciences Dean, the responsibilities of the Assistant/Associate Dean of Online Education include but are not limited to: providing innovative leadership and vision for nursing and health-science distance and online education; overseeing the training and professional development of all CNHS online faculty; quality assurance of online courses throughout their lifecycles; coordination of and providing assistance in developing new revenue-generating online courses and programs; serving as College liaison with University Computer Information Technology Division and Instruction Design Department. In consultation with the College Academic Leadership, Program Directors/Coordinators and faculty, develops and implements a strategic plan for synchronous and asynchronous online, hybrid delivery modes and enhanced learning experiences across all programs and units. This leadership position includes developing internal and external partnerships and pursuing initiatives that support distance and online learning within the College.
This position is part of the College Academic Executive Leadership Team composed of the Dean, Associate Dean, Assistant Dean, and Department Chairs. This is a professional management position that operates with broad authority and functions as a part of the executive management team. The incumbent is a confidential employee defined in M.G.L. Chapter 150E, Section 1. The Assistant/Associate Dean of Online Education is expected to maintain exceptionally high degrees of confidentiality, discretion and customer service in all matters related to this position.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES
Online Offerings Market Research and Marketing
- Works with campus partners to initiate and coordinate market research to support department/program objectives in attracting and retaining online students
- Assists departments in identifying potential online offerings and promoting current online courses/programs
- Ensures that course/program branding and marketing strategies align with university standards
- Prepares reports and press releases for dissemination by public affairs and for consideration by university leadership
Online Program/Course Quality Support and Oversight of Accessibility and Accreditation Compliance
- Works with College Academic Leadership, Program Directors/Coordinators, faculty and staff to ensure the availability of, and enrollment and retention in online programs/courses
- Serves as a key trainer and coaching partner in the onboarding, development, and successful training of online faculty and staff
- Develops a student success onboarding roadmap and develops an onboarding process for new degree programs
- Assists in developing online environments which promote student engagement, active learning, and success
- Leads continuous quality improvement initiatives in compliance with federal and state regulations, accreditation standards, and best practices for online education development and delivery
- Facilitates and monitors professional development opportunities for faculty to increase awareness of course development, pedagogy, accessibility, media, and technology use in online learning environments
- Develops and implements a strategic plan that aligns technology-enabled learning with the University and College’s strategic plan
- Develops short- and long-term plans to increase the quality, scalability, and sustainability of student learning opportunities
- Leverages data analytics and researches user activity to inform decision-making and improve reporting
Fiscal Management and Development
- Supports the pursuit of innovative and entrepreneurial opportunities to grow revenue generation focused primarily on attracting new students and customers to the College online and distance offerings and improving the quality and quantity of products and services
- Working with the Dean, develops budget proposals and manages the budget for resource, training, and initiatives necessary for ensuing success in technology-enabled teaching and learning in the College
- Supports the development of the College and Departments’ business plans for current and prospective programs/courses
Distance and Classroom Support
- Works with College Academic Leadership, Program Directors/Coordinators, faculty and staff to provide cutting-edge resources, services and tools for technology-enabled teaching and learning in both the online and traditional environment
- Regularly consults faculty, students, and academic leadership for input on distance-connected and collaborative content within on-ground courses/programs
- Assists the Department Chairs in preparation of summative evaluations of all online faculty and students, and course evaluations per university processes
- Participates in standing teaching committees of the College and University
- Working with the Dean and Department Chairs, recommends the hiring of, and contributes to the evaluation of all online faculty
- Ensures contemporary and innovative professional development for all full- and part- time online faculty, including but not limited to workshops, seminars, presentations, certification programs, and individualized instruction that enhance faculty knowledge and application of instructional design, online pedagogy, and educational technology
- Coordinates with Program Directors/Coordinators, faculty, and staff in providing distance education training for students to improve learning outcomes
- Ensures that online students have access to all college and university services necessary to promote successful student outcomes and to facilitate program persistence and course, degree, or certificate completion
- Assists with the analysis of technology-enabled student services to support distance education students
- Working with Academic Leadership, Program Directors/Coordinators, faculty, and staff collaborates to document and report online: instructional effectiveness, student success and satisfaction, enrollment patterns, and program retention and degree or certification completion
- Teaches one to two online courses per academic year
- Supervise professional and administrative staff; provide evaluation input on faculty members’ online education role
- Demonstrated knowledge of higher education, adult learning theories, instructional design, and curriculum development
- In depth understanding of online learning, pedagogy, technology best practices and experience with Blackboard and other learning management systems (LMS)
- Demonstrated ability to work with a range of faculty and staff in health-based online and on-ground programs
- Excellent leadership, organizational, and interpersonal skills with demonstrated ability to work effectively in a collaborative manner
- Excellent project management skills with demonstrated ability to manage the development, operation and budget of complex programs
- Familiarity with emerging technologies with the potential to affect online learning
- Proficiency with all MS Office products
- Must be able to work with all required technologies and tools
- Skill with data management and analysis as needed to construct and interpret data sets related to costs, efficiency, etc.
- Working knowledge of software such as PeopleSoft financial systems, human resource systems, and student records systems.
- Demonstrated commitment to continuous learning and development
- Strong expertise with Excel spreadsheets.
- Experience with managing faculty development efforts and support of online and hybrid courses
- Demonstrated knowledge and experience with quality management practices such as Quality Matters or Open SUNY Course Quality Review
- Advance reasoning, analytical, writing and presentation skills
- Ability to coordinate multiple projects, prioritize, and operate autonomously in ambiguous contexts
- Excellent verbal and written communication skills and consultation skills
- Excellent interpersonal skills and the ability to deal diplomatically with students, staff, faculty, and the public.
- Excellent organizational skills and ability to manage and meet multiple deadlines.
- Demonstrated ability to work with individuals from a wide range of ethnic, cultural, racial, and socioeconomic backgrounds.
- Skill as a successful team builder, fostering decision-making while rewarding innovation and productivity;
- Familiarity with general university organization, including academic rules, regulations, and practices.
- Knowledge of and sensitivity to faculty and staff issues, including situations requiring confidentiality.
- Ability to maintain strict confidentiality.
- Knowledge and/or understanding of policies and procedures in higher education.
- Knowledge of current trends and practices in higher education administration.
- Knowledge of practices and procedures to collective bargaining.
- Ability to provide leadership and direction to direct reports and others who closely interact with this position.
Performs other related duties as assigned.
Minimum required qualifications:
Education: Earned research doctoral degree (PhD, ScD) or clinical/professional degree (DNP) Master’s degree in Nursing or equivalent; Massachusetts RN license or eligibility for license
Experience: Three (3) years higher education teaching and curriculum development experience with significant emphasis on online teaching. Three (3) years experience of progressive leadership and responsibility with planning, implementing, managing, marketing, and supporting higher education academic programs and technology enabled learning and online/distance learning.
Other: Must be able to work flexible hours including evenings and weekends in order to meet project goals and deadlines. Work may be remote but presence on campus is also required. Some travel required.
Knowledge, skills, and abilities required:
- Five or more years higher education teaching and curriculum development experience with significant emphasis on online teaching
- Five or more years of progressive leadership and responsibility with planning, implementing, managing, marketing, and supporting higher education academic programs, and technology services for online programs
- Experience in managing projects and personnel in a collective bargaining unit environment
Note: Other job related duties and responsibilities may be assigned and/or the job description changed periodically to reflect changing organization needs.
Note: All position descriptions need to be completed and approved before recruiting activities begin. All updated or revised administrative positions descriptions must be approved by appropriate Vice Chancellor/designee and the Vice Chancellor of Human Resources/designee. All new administrative position descriptions must be approved by the Vice Chancellor/designee. Vice Chancellor of Human Resources/designee. If applicable the Office of Human Resources will provide notice to and consult with the union representative.