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Internships

Fairhaven Town Hall

Contact Hugh Bruce Webb, Conservation & Sustainability Director: bwebb@fairhaven-ma.gov

Level: Undergraduate
Location: Fairhaven, MA

New Bedford Health Department

Multiple positions available. Students must complete an the interest form. 

Level: Undergraduate and graduate
Location: New Bedford, MA
Work options: Hybrid, in-person, and remote options available

Summer Intern for Child Support Litigation Assessment, Department of Revenue

The mission of the Department of Revenue’s Child Support Services Division is to enhance the well-being of children by partnering with parents and caregivers to meet the financial needs of the family.  Effective child support services are an essential part of the larger effort by the Commonwealth and the federal government to promote families' economic self-sufficiency.

The intern will be providing litigation support and general administrative support to the Litigation Assessment team.

Location: Taunton, MA
Work options: Potential hybrid eligibility

Residential Treatment and Recreation Intern, Latham Centers

Latham Centers are seeking summer counselors for adult group homes on Cape Cod, MA. This internship will provide hands-on experience in direct care within group homes and in the community for adults with intellectual and developmental disabilities (ID/DD).

Level: Undergraduate and graduate
Location: Cape Cod, MA

Summer Camp Counselor, Martin Luther King Community Center Inc.

This position is responsible for helping to create lifelong camp memories for Summer Campers at the Dr. Martin Luther King, Jr. Community Center; working with elementary school youth (first graders to fifth graders) who will be engaged through experiential learning throughout the summer.

Category: Camp councelor
Location: Newport, RI

Department of Public Health

Multiple positions available. Students are urged to apply in mid March. 

Students will gain knowledge on addressing socioeconomic and environmental determinants of health and obtain an appreciation of racial equity and knowledge on addressing health disparities through racial inequities. 

Level: Undergraduate and graduate
Work options: Hybrid and in-person positions available

Summer Intern Child Support- Policy and Procedures, Department of Revenue

The student intern will work closely with attorney and non-attorney staff in Child Support’s Office of the Chief Legal Counsel. The intern will collaborate closely with staff on various projects including responding to CSS customers as well as the utilization of DOR’s computerized child support system

Location: Boston, MA
Work options: Potential hybrid eligibility

Student/Intern/Per Diem, BWH International Patient Center

Under the direction of members of the Brigham and Women's Hospital international team, the student will perform comprehensive duties in the International Patient Center that support the needs of the International patient.

Level: Undergraduate (one year of school completed)
Location: Boston, MA
Work options: Hybrid

Learning and Evaluation Implementation Internship, Boston Public Health

Organizational Learning and Evaluation supports the understanding and impact of learning needs and efforts within BPHC. These Internships will focus on supporting the collection and management of learning needs and learning outcomes data, along with the design, development and implementation of individual, team based, and organizational learning opportunities.

Location: Boston, MA

Injury Prevention Program Intern, Boston Children's Hospital

The Injury Prevention Program at Boston Children’s Hospital (BCH) is dedicated to reducing the burden of unintentional injuries on children and their families. Through inpatient programs, community outreach and research we strive to educate as many families as possible and provide access to resources they would be otherwise unable to attain. 

This internship is a paid program running from Monday, June 9-Friday, August 8, 2025. In addition to on-the-job training and work experience, the program includes workshops and additional development programs.

Level: Undergraduate
Location: Boston, MA
Work options: In-person

Latest job postings courtesy of Handshake

The following job postings are from Handshake: one of the largest networks of career services and recruiting professionals in the world. Learn more at UMass Dartmouth's Career Center.

Service Coordinator at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Service Coordinator - Bridge Program - $18.54/Hr                             Closing Date: 06/30/2025 FT 40 Hr/wk Provides 24/7 support to program participants at their level of need in a secure, environment promoting self-esteem, and self-sufficiency, while helping them grow and achieve their person-reach residential and community goals. Responsibilities include: services in relation to IRP’s, goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, making and keeping important appointments, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred.Worksite: Jewett CityHours: Tues - Sat, 7:00 am - 3:00 pm  Education and Experience:Bachelor’s degree in human services or equivalent work experience in the provision of mental health preferredWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration, and insuranceGood driving record


Temporary Program Coordinator at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Temporary Program Coordinator - Young Adult Services (YAS) - $21.25/Hr      Closing Date: 06/30/2025  FT 40 Hr/wk Coordinates communication and activities on varied shifts for 24-hour residential program. Provides residential support to Program Participants, improves quality of life, enhances leisure time activities, and assists participants in achieving their goals. Responsibilities include training new employees, charting, medication cueing, and providing services related to service participant’s IRPs. Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred.  Worksite: Norwich  Hours: Sun - Thurs, 2:45 pm - 10:45 pm Education and Education: Bachelor’s degree in human services or equivalent work experience in the provision of mental health servicesWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration, and insuranceGood driving record


Residential Assistant at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Residential Assistant - Doreen’s Place - $18.54/Hr                     Closing Date: 06/30/2025PT 16 Hr/wk Provides 24/7 support to program participants at their level of need in a secure environment promoting self-esteem, and self-sufficiency, while helping them grow and achieve their person-reach residential goals. Responsibilities include goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, menu planning, making and keeping important appointments, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred.Worksite: NorwichHours: Fri into Sat, 11:00 pm - 7:00 am, Sun into Mon, 12:00 am - 8:00 am Education and Experience: High School Diploma or equivalentWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration and insuranceGood driving record 


Residential Assistant at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Residential Assistant - Doreen’s Place - $18.54/Hr                     Closing Date: 06/30/2025PT 16 Hr/wk Provides 24/7 support to program participants at their level of need in a secure environment promoting self-esteem, and self-sufficiency, while helping them grow and achieve their person-reach residential goals. Responsibilities include goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, menu planning, making and keeping important appointments, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred.Worksite: NorwichHours: Sat, Sun, 8:00 am - 4:00 pm Education and Experience: High School Diploma or equivalentWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration and insuranceGood driving record 


Direct Support Professional at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Direct Support Professional- Continuous Residential Support (CRS-Norwich)- $18.54/Hr Closing Date: 06/30/2025 FT 40 Hr/wk Assists adults with intellectual disabilities in a 24-hour residential setting to achieve maximum levels of autonomy and a high quality of life. Supports and collaborates with program participants to promoting self-esteem, and self-sufficiency, for both the residential and community settings. Responsibilities include: accurate documentation for services, goal planning, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, making and keeping important appointments, budgeting, and social skill development). Responsible for providing direct support in the community for a member of our IDN program as well as support to the CRS program. Requires autonomy, ability to keep the day program member engaged and accountable to their specific programmatic tasks including vocational, social, recreational, and behavioral. This position also required compliance with maintaining line of right for program participants.Worksite: NorwichHours: Mon - Thurs, 8:00 am - 4:00 pm, Fri, 7:00 am - 3:00 pm  Education and Experience: High School Diploma or G.E.DValid CT Driver’s License, vehicle registration and insuranceGood Driving recordBi-lingual preferred


FLOAT Residential Assistant at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 FLOAT Residential Assistant- Joe’s Place- $18.54/Hr Closing Date: 06/30/2025 FT 32 Hr/wk Provides 24/7 support to program participants in a residential program. Eligible participants fall under the jurisdiction of the Psychiatry Security Review board (PSRB). Responsibilities include: ensuring participants are following a conditional release plan under the jurisdiction of the PSRB, supporting activities according to the program participant’s IRPs, assisting program participants in performing daily living skills and personal care needs, providing emotional support to participants, monitoring participants physical and mental health, and reporting relevant information to the Director. Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred.Worksite: NorwichHours: Sun, Mon, Fri, 4:00 pm - 12:00 am, Sat, 11:00 am - 7:00 pm Education and Experience: High School Diploma or equivalentWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration and insuranceGood driving record 


Residential Assistant at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Residential Assistant - Doreen’s Place - $18.54/Hr     Closing Date: 06/30/2025FT 40 Hr/wk Provides 24/7 support to program participants at their level of need in a secure environment promoting self-esteem, and self-sufficiency, while helping them grow and achieve their person-reach residential goals. Responsibilities include goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, menu planning, making and keeping important appointments, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred.Worksite: NorwichHours: Mon - Fri, 4:00 pm - 12:00 am Education and Experience: High School Diploma or equivalentWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration and insuranceGood driving record 


Service Coordinator at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Service Coordinator- Outreach to Homeless Program (OHP/PATH) - $18.54/Hr                Closing Date: 06/30/2025FT 30 Hr/wk Provides outreach and engagement services to meet basic shelter, food, and clothing needs for Outreach to Homeless Program participants. Responsibilities include street outreach throughout Eastern Connecticut, canvassing targeted areas, assisting with finding housing, linking participants to resources such as social, educational, and vocational services, as well as fuel assistance, social security, and clinical services. Promotes activities in skill development such as making and keeping important appointments with healthcare providers, budgeting, and housing. Documentation of services, and charts in the Electronic Medical Records System (EMRS).Worksite: NorwichHours: Mon - Fri, First Shift FlexibleEducation and Experience:Bachelor’s degree in human services or equivalent work experience in the provision of mental health preferred Work experience in the provision of mental health services preferredValid CT Driver’s License, Vehicle Registration, and InsuranceGood driving recordPreference given to those with lived experience


Residential Assistant at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Residential Assistant- Montville Program- $18.54/Hr                   Closing Date: 06/30/2025FT 30 Hr/wk Provides 24/7 support to program participants at their level of need in a secure, environment promoting self-esteem, and self-sufficiency, while helping them grow and achieve their person-reach residential goals. Responsibilities include goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, menu planning, making and keep appointments, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS). CAN/HHA/PCA/PCT preferred. Worksite: Montville  Hours: Tues - Sat, 4:00 pm - 10:00 pm  Education and Experience: High School Diploma or equivalentWork experience in the provision of mental health services preferredValid CT Driver’s License, vehicle registration, and insuranceGood driving record 


Temporary Service Coordinator at Reliance Health, Inc.

Employer: Reliance Health, Inc. Expires: 12/20/2025 Temporary Service Coordinator- Montville Program - $18.54/Hr           Closing Date: 06/30/2025FT 40 Hr/wk Provides 24/7 residential support to program participants at their level of need in a secure, environment promoting self-esteem, and self-sufficiency, while helping them grow and achieve the skills needed to live independently. Responsibilities include: goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include cooking, menu planning, grocery shopping, menu planning, making and keeping important appointments, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS). CNA/HHA/PCA/PCT preferred. Worksite: MontvilleHours: Mon - Fri, 8:00 am - 4:00 pmEducation and Experience: Bachelor’s degree in human services or equivalent work experience in the provision of mental health preferred Work experience in the provision of mental health services preferredValid CT Driver’s License, Vehicle Registration, and InsuranceGood driving recordPreference given to those with lived experience


Clinical Scheduler Specialist at Dana-Farber Cancer Institute

Employer: Dana-Farber Cancer Institute Expires: 12/20/2025 Clinical Scheduler Specialist Dana-Farber Cancer Institute Boston, MA Full Time OverviewThis position is full-time and partially remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).  Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.ResponsibilitiesUnder the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patientsObtain detailed clinical information by telephone or electronically.May provide basic information regarding the need for insurance referral(s).Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.Performs independent patient and outside provider call triagingServes as a liaison between patient/family/provider.Resolves issues directly or ensures appropriate management of call by others.Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.May be required to perform other duties as required by the clinical practice support team.May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.Participate in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.Prepares open and close provider schedules and handles daily schedule changes.Performs past-pending reconciliations.Enter data into patient care related databases.QualificationsA bachelor’s degree in health administration or related field is strongly preferred.A minimum of one year of related health care and/or customer service experience is preferred.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Ability to function as an integral member of a teamExcellent communication, organizational, time management, and customer service skillsStrong attention to detailAbility to multi-task and problem solve on the spotExcellent phone etiquetteDemonstrated ability to carry out complex scheduling as requiredDemonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as neededPC proficiencyAbility to work productively in a remote environmentKnowledge of medical terminology preferredOpportunities Exist In: Breast Oncology Gynecologic Oncology Genitourinary Oncology Social Work To learn more and apply, please visit: https://careers.dana-farber.org/clinical_scheduling_specialistAt Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. 


Entry Level Police Officer at City of Manchester

Employer: City of Manchester Expires: 12/21/2025 Entry Level Police OfficerPLEASE READ THE JOB DETAILS FOR IMPORTANT INFORMATION -**ALL REQUIRED DOCUMENTS LISTED BELOW MUST BE UPLOADED INTO YOUR CANDIDATE PROFILE FOR YOUR APPLICATION TO BE COMPLETE. SEE LIST BELOW**Grade 19Starting Pay: $63,752.00/hr - plus a comprehensive benefits packageComprehensive benefits package.A bilingual pay incentive of 3% for officers who are able to communicate proficiently and with confidence in a language other than English.General Statement of DutiesPatrols an assigned area in the enforcement of law and order. Performs traffic duties, investigations and crime prevention and detection assignments.Acceptable Experience and TrainingGraduation from High School or possession of a GED, preferably supplemented by some college course work in Criminal Justice or a related fieldRequired Special QualificationsCandidates must be 21 years of age by the date of the conditional offer of employment;Valid Driver's License;U.S. Citizenship required.Documents Required for Complete Application:Copy of High School Diploma, GED or Transcripts of School CompletionValid Driver's LicenseCopy of Birth Certificate, Naturalization Paperwork or a Passport


Clinician at Spectrum Health Systems, Inc.

Employer: Spectrum Health Systems, Inc. Expires: 12/21/2025 *Offering $5000 bonus!*Location: Dorchester, MA - Metro Treatment Unit (Adolescent detention center) Schedule: Full-time, 40 hours per week. Tuesday-SaturdayPay rate:  $66,500-$68,000/annually Benefits:Health, dental, vision insuranceTuition assistance Paid time off401k with company contributionDiscounts on wide array of entertainment/servicesQualifications: Master’s Degree in a clinical discipline such as Social Work and/or Psychology; PhD in APA approved psychology programs also meet qualifications; or Master’s level candidates who are eligible for as an LMHC in Massachusetts. Licensed candidates are preferred but not requiredCandidates are preferred to have experience in working with adolescents and their families, conducting suicide risk assessments, and providing crisis stabilization and managementThe Clinician: Works as part of an interdisciplinary team; planning and providing individually tailored treatment for DYS committed male-identified youthDevelops and implements treatment plans for a caseload of youth within a secure residential setting. Facilitates groups, namely Dialectical Behavior Therapy (DBT), Substance Use, and Violent Offender curriculum. Treatment includes individual sessions and family treatment sessions when applicable. This is a distinct opportunity to make a difference in the lives of youthWill have clinical supervision and licensure supported 


Masters Level Clinician at Spectrum Health Systems, Inc.

Employer: Spectrum Health Systems, Inc. Expires: 12/21/2025 *Offering a $5,000 bonus!*Location: Dorchester, MA – Adolescent Detention Program (male program) within the Massachusetts Department of Youth Services. Schedule:  Full-time, Sunday-Thursday. (Monday-Thursday 9am-6pm plus 4 hour shift on Sundays)Pay rate: $66,500-$68,000 annually Benefits:401k with company contributionHealth, dental, vision insurancePaid time offTuition reimbursementDiscounts on wide array of services/entertainmentQualifications:Master's degree in human services or related field required, license eligible. (LICSW, LMHC)Two (2) years field experience, preferably with at-risk youth.Highly developed clinical skills; demonstrated ability to assess and diagnose a client in crisis; client triage and referral skills.The Masters level Clinician is responsible for:Assisting the Clinical Director in the implementation, ongoing development and management of the Program's clinical component.Providing direct clinical services, administering youth assessment and evaluation instruments to clients in the program.Providing crisis management, and offer clinical support in the program milieu as needed.Work in a hardware secure setting for male identified youthWork as part of an interdisciplinary team to help young people in the juvenile justice systemRun therapy groups such as Dialectical Behavioral Therapy groups and substance use prevention groups (with training)Assist with intakes of new youth and clinical case management of small caseload


Data Engineer - Casual at Boston Public Health Commission

Employer: Boston Public Health Commission Expires: 12/21/2025 Mission StatementThe mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of anti-racism and advance racial equity and justice through each of our bureaus, programs, and offices.Job DescriptionThe Data Engineer - Casual will support the Boston Public Health Commission’s Data Modernization Initiative (DMI), focusing on building and maintaining data pipelines in Microsoft Azure platform ( Azure Data Factory, Azure Data Lake Gen2), improving data quality, and supporting the development of BPHC’s Azure Data Lake. This role offers hands-on experience with cloud data engineering, automation, write SQL or Python scripts to clean, transform, and validate datasets prior to storage in the Azure Data Lake and governance tools used to modernize public health systems.Key ResponsibilitiesAssist in building and maintaining ETL/ELT data pipelines that load data into the BPHC Data Lake and Data Warehouse.Help design and implement data ingestion workflows for structured and unstructured datasets from APIs, external systems, databases, flat files, and public data sources.Support Data Lake organization, including folder structures, metadata tagging, data partitioning, and schema alignment.Maintain high-quality data storage practices including data versioning, lineage tracking, and format optimization (e.g., Parquet, Delta).Participate in building and optimizing data models, tables, and views used by dashboards and analytic systems.Support data validation, quality checks, deduplication, and data cleaning processes.Document data flows, pipeline logic, and transformations for the Data Lake environment.Assist in automating ingestion and transformation processes using Python, SQL, and Azure-based tools.Collaborate with analysts and program teams to understand data needs and implement scalable solutions.Minimum QualificationsFoundational programming experience in SQL, Python, or R.Basic understanding of data pipelines, ETL/ELT processes, and data modeling concepts.Exposure to cloud platforms such as Microsoft Azure, AWS, or Google Cloud (Azure preferred).Familiarity with tools like Azure Data Factory, Databricks, or Synapse Analytics is a plus.Experience with version control (e.g., GitHub) and data visualization tools (e.g., Power BI or Tableau) preferred.Awareness of data security, privacy, and governance principles (HIPAA, metadata standards, etc.) is a plus. Additional InformationA Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.Certain immunizations will be recommended and/or required prior to commencement of employment duties.Any position that requires an advanced degree will be subject to education verification.Certain positions at the BPHC may be Grant Funded.The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.Certain positions at the BPHC may require Child Protective Service Background verification.The advertised shift and schedule are subject to change at the department's discretion.ShiftMonday - Friday/20 Hours Grant Funding InformationThis position is not dependent on grants / external funding sources.Pay Range$20-$25 Hourly


Board Certified Behavioral Analyst (BCBA) at The Baker Center for Children and Families

Employer: The Baker Center for Children and Families Expires: 12/21/2025 Board Certified Behavioral Analyst (BCBA)Job Title: Board Certified Behavioral Analyst (BCBA)Location: Boston – On-SitePosition Type: Full-Time Summary of position:The Baker Center for Children and Families (also known as Judge Baker Children's Center), promotes the best possible mental health of children and families through the integration of research, intervention, training, and policy.The Board Certified Behavior Analyst (BCBA) serves as a member of the school community supporting and facilitating the behavioral growth and development of students at school.  The Board-Certified Behavior Analyst (BCBA) works with a caseload of students with primary responsibilities pertaining to behavioral assessment, the development of behavior support plans and interventions, and management of in-school behavior by providing consultation, coaching, and training to Manville staff and caregivers.What’s in it for me?Gain experience and further your career in a highly regarded, reputable organization.Work in a supportive, collegial, and collaborative atmosphere.Exposure to a variety of educational disciplines and methods through engaging professional development.Mentorship and supervision to support in your professional growth.Essential duties:Develop appropriate school-based behavioral interventions and behavior support plans for students as needed or requestedConduct thorough functional behavior assessments as neededProvide training and coaching for staff implementing behavioral interventionsProvide interdisciplinary behavioral consultation to student teams regarding IEP goals and objectives by collecting and analyzing dataFoster professional growth of Manville staff by providing training and coaching on evidence-based practicesActively participate in classroom meetings, case conferences, IEP meetings, and staff trainingsProvide crisis intervention and support as necessarySupport staff pursuing licensure within the field of ABA in accruing fieldwork hours and experienceQualificationsEducation:Master’s degree in Applied Behavior Analysis, Special Education, or related fieldExperience:Minimum of 1+ years working with childrenCurrent licensure as Board Certified Behavior AnalystTraining:Familiarity with positive behavior interventions and supports (PBIS) and multi-tiered systems of support (MTSS) preferred.(Cover letter and a recent resume required for consideration.)LogisticsLicense/Certification:       Board Certified Behavior AnalystSalary:                                        $72,000 - $89,000Open Date:                               Open until filledBenefitsWe offer Medical (Blue Cross/Blue Shield), Dental and Vision options; 50% discount on monthly MBTA passes, immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment. We offer opportunities to get involved in various department/organization improvement committees and activities. For a full list of benefits please visit our website at bakercenter.org/benefitsWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.


2nd Years Masters Clinician at Spectrum Health Systems, Inc.

Employer: Spectrum Health Systems, Inc. Expires: 12/21/2025 Location: Haverhill, MA - Haverhill Outpatient ProgramSchedule: Part-time or Per Diem. Hours are variable Pay rate: $19.00/hour  Benefits:Health, dental, vision insurance (30+ hours only)401k with company contribution up to 7%Tuition reimbursement (20+ hours only)Discounts on wide array of services/entertainmentQualifications:Minimum of a Bachelor‘s degree and 1 year in a Masters level graduate program in clinical psychology, education-counseling, rehabilitative counseling, or social work.Remain active in master’s-level graduate program.The Clinician (2nd year Masters) is responsible for: Providing documented individual clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. Co-Facilitating group under supervisor of primary group leader. Providing quality clinical services and case management to assigned clients in accordance with Spectrum’s clinical design and in compliance with all licensing, accreditation and regulatory bodies.Providing group treatment, under supervision, to clients using Spectrum curriculum and following group facilitation protocol as trained.Completing all required documentation for services as required by Spectrum and all licensing, accreditation and regulatory bodies within established time frames.Adhering to productivity expectations for billable services.Completing all outcome measurement tools as required by Spectrum, licensing, and payers in required time frames.Referring clients to appropriate services in the community as necessary.Attending regularly scheduled individual and group supervision.Assisting with crisis management and other emergencies as needed.


Early Interventionist at Community Care Alliance

Employer: Community Care Alliance Expires: 12/21/2025 Early Interventionist - Early Intervention (Full Time)Sign on Bonus-$2500 Location: Woonsocket, RIPOSITION SUMMARY:Are you looking to make a difference in the lives of families with children birth-3? Do you enjoy supporting the growth and development of children with developmental and medical needs?  Early Intervention is the place for you!Plans and implements the delivery of Early Intervention services to eligible children and their families from intake through transition according to RI Operational Standards and Individual Family Service Plans. Services are provided in collaboration with families and other team members in a coaching model that reflect the priorities of the family in a manner that is developmentally appropriate. Coaching incorporates goals and strategies within daily home routines. Functions as a member of a multidisciplinary team in promoting excellence in the field and adhering to agency professional standards of care in order to continuously improve the quality-of service delivery.QUALIFICATIONS:·       Bachelor’s Degree in Early Childhood Education, Early Childhood Special Education, Human Development and Family Studies or a related field (i.e., child development, social work, psychology, communication disorders, nutrition), with less than two years’ experience working with or caring for children birth-K                                         OR·       Bachelor’s Degree in a non-related field and a minimum of two years’ experience working with or caring for children birth –K                                        OR·       Associate’s Degree and a minimum of two years’ experience working with or caring for children birth -KBASIC RESPONSIBILITIES:Provide services in family homes or the community  Provide coaching and education on various topics related to child development and parent-child interactions  Establish and maintain professional relationships       Effectively communicate verbally and in writingReliable transportation is necessary Benefits:Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.Generous vacation, sick time and holidays.Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.403b with matching after 6 months of employment.Flexible Spending (FSA) and Dependent Care (DCA) accounts.Agency-paid group life insurance; long-term disability.Tuition reimbursement and licensure/certification bonuses.Employee referral program as well as bilingual skills premium.On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.To apply for this opening please visit our website www.communitycareri.org and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.About UsCommunity Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.  Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.           Military friendly employer!


Speech-Language Pathologist at North Suffolk Community Services

Employer: North Suffolk Community Services Expires: 12/21/2025 North Suffolk is seeking a Speech-Language Pathologist to join our Early Childhood team! The Speech-Language Pathologist coordinates and provides early intervention services and treatment to children and child/family clients using a team approach in either a home, program or other community settings. Grow your career and skills while being part of a passionate & caring team making a real difference in the community! This position is available as both full-time or per diem. Let us know in your cover letter what your preferred schedule is.What you’ll do:Responsible for the assessment and treatment of children/families between birth through three years of age who are in need of this specialized therapy.Offer expertise to clients and staff in both individual and group settings.Provide clinical assessments, evaluation, diagnosis and treatment of children using individual and group techniques.Administer and interpret client testing activities and prepare written reports.Provide direct child developmental and family support and home teaching services and when in role of Service Coordinator provide case management to clients in home program and community settings.What you’ll need:Education: Master’s degree required.  Must hold a certificate of clinical competence (C.C.C.) granted by the American Speech, Language and Hearing Association, and licensed by the Massachusetts Board of Allied Health Professions, or is in his/her clinical fellowship year prior to being granted a C.C.C. Expectation of program to be Certified Early Intervention Specialist (CEIS) within three years of hire.Experience: Minimum of 2 years of experience working with young children. Pediatric feeding experience/infant experience required.Skills: Bilingual Spanish highly preferred. Access to reliable transportation required in order to attend appointments off-site.Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.Competitive & Comprehensive Benefits:Paid Time Off Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per yearHealth & Dental Insurance, with generous employer contributionEmployer Paid Life Insurance403 (b) Retirement Plan with employer matchingVoluntary Short and Long Term Disability InsuranceMedical & Dependent Care Flexible Spending AccountsAccess to Credit Union BankingAccess to State Tuition Remission Program (Worksite Specific)Eligibility for the Public Service Loan Forgiveness ProgramEmployee Referral Bonus ProgramDiscounted Movie TicketsComprehensive Training ProgramInternal Advancement Opportunities


Weekend Residential Staff at Gould Farm

Employer: Gould Farm Expires: 12/21/2025 Job Description - Gould FarmWeekend Residential Staff, Hourly PositionMedford, MA Supervised by the Clinical/Program Director, and working as part of a collaborative team, the Weekend Residential Staff works with residents providing support, assistance, and a sense of community in the milieu. The Weekend Residential Staff builds on the strengths of program participants and builds community through cooking, arts and crafts, fitness and wellness and recreation activities. The Weekend Staff provides communication and interface with clinical staff regarding participants over the weekend to ensure consistency of care. The RA promotes the values and spirit of Gould Farm, actively participates as a member of the community at meals and other gatherings; maintains open and honest communications with staff members; and promotes the safety and well-being of all community members.  Primary responsibilities include, but are not limited to: Ensure that all program participants receive optimal quality of care and support.Be aware of resident schedules (comings and goings) and maintain an accurate account of who is in the building and their well-being.Respond to emergencies during shift, including use of on-call clinical support.Follow through with any crisis plans put in place by on-call clinical staff. Do medication check-ins as scheduled and assist residents and extended community members in obtaining information for medication concerns.Complete morning and evening log checklist sheets, including all relevant information during shifts; summarize in weekend log notes. Complete household projects as requested and transition with staff at the beginning and end of shift.Tend to the general appearance of the house and encourage residents to maintain a clean, orderly, and safe home. Assist residents with chores and menu planning.Assist residents with transportation support; provide occasional transportation in Fellside vehicle in circumstances authorized by on-call staff. Support Boston Area Program Extended Community members by phone; support any Extended Community members on respite at Fellside during the weekend, which may include implementing particular intervention plans; support an occasional Gould Farm guest visiting or arriving on a weekend.Act as front line person for any maintenance concerns that arise on Fellside property. Contact on-call staff and follow appropriate plan as situation warrants.  Qualifications: Compassion, warm and clear communication skills and driver’s license required. Good organizational, computer and planning skills and the ability to work independently and collaboratively as a team member. Patience, interest in learning and wellness, and a sense of humor required. Available to work Friday evenings, Saturdays and Sundays on a rotational basis. Availability for additional weeknight substitute shifts preferred. Rate of pay: $20.00/hr based on experience. Contact Info: If interested, send resume to: hr@gouldfarm.org. 


Crisis Clinician at Aspire Health Alliance

Employer: Aspire Health Alliance Expires: 12/21/2025 Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision, and values are supported by organizational culture, guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision, and values that support our belief that mental health is the foundation of a person’s overall health, and we work to foster an environment that is safe and supportive and free of judgment or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.Crisis Clinicians have the opportunity to gain comprehensive diagnostic and clinical skills with a broad population, including children and adults!  Work is fast-paced, but clinicians receive clinical supervision for each client seen by an experienced, independently licensed supervisor. Competitive salary plus $8/hour shift differential for working on Saturday, Sunday, and Monday-Friday 8pm-8am!The mobile team of crisis clinicians provides psychiatric emergency services to children, adults, and families who are at serious risk of harming themselves or others. Our emergency services are available to clients 24 hours a day, 7 days a week. The crisis intervention team evaluates and stabilizes the crisis and makes referrals to the most appropriate level of care. Psychiatric consultation and medication are available.Schedule: Thursday, Friday, Saturday, overnight shift (8p-8a)Requirements:Master’s degree in Social Work, Counseling, Psychology, or other mental health disciplineTraining in assessing adults in crisis, as well as competency in assessing children and their families in crisisA minimum of one year of experience in a Crisis Intervention setting or related setting is preferredA valid driver's license and personal vehicle is required.  Will not have to transport clientsFamiliarity with electronic health records and documentation protocolsExperience in providing follow-up and referral services to ensure continuity of careCompensation is based on candidate experience, qualifications, and certifications and licenses.  Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$31.25 - $45.68 USD


Physical Therapist at Easter Seals Massachusetts

Employer: Easter Seals Massachusetts Expires: 12/21/2025 School-Based Pediatric Physical Therapist  Are you a passionate Physical Therapist who enjoys working with children? Here is an opportunity to make a direct impact with students while in a learning environment. You can help students achieve success both in and out of the classroom. Easterseals Massachusetts (ESMA) is looking for a dedicated, compassionate PT to join our expanding school-based services team!  Whether you’re a new graduate looking to work with children or a seasoned therapist, this is your chance to make a meaningful difference with a supportive team in a mission-driven organization. Why You’ll Love Working at Easterseals Massachusetts:Easterseals Massachusetts is a non-profit organization focused on ensuring that children and adults with disabilities have equal opportunities to live, learn, work, and play. By joining our team, you’ll immediately start making an impact in the lives of individuals and their families.  What We Offer:Full and part-time positions available in the Greater Boston and surrounding areasA dynamic, supportive environment where you can grow and develop as a clinicianMentorship from experienced PTs and collaborative support from a multidisciplinary team Opportunities to develop your clinical skills in a variety of settings with diverse clients Meaningful, rewarding work that’s making a tangible difference in local communitiesAccess to training opportunities and continuing education to enhance your clinical skillsFlexible schedules to create a supportive work environment that allows you to maintain a healthy balance between your professional and personal lifeLeadership team that encourages a supportive work environment where everyone’s contributions are valued What You’ll Be Doing: Conducting in-depth assessments to understand each student’s unique physical needs and abilities, setting them up for success!Designing and delivering customized treatment plans that empower students to thrive with confidenceCompleting evaluations using standardized tests and clinical observations to assess strengths and areas for growth, ensuring the most effective therapy approachProviding hands-on therapy, engaging exercises, and innovative treatments that make therapy meaningful and funCollaborating with a top-tier multidisciplinary team to deliver seamless, comprehensive care that maximizes every client’s potentialEducating and inspiring individuals and their families with therapeutic exercises and at-home strategies that support long-term successKeeping clear and precise documentation to track progress, celebrate achievements, and uphold professional standardsSupervising Physical Therapy Assistants, Aides, and PT Students to create a strong and supportive therapy team Growth, Mentorship & Professional Development:Gain exposure to new settings and patient populations and find the perfect fit for your clinical styleAccess an interdisciplinary network of clinicians (PTA, AAC, ATP, OT, SLP, BCBA) to help you navigate complex clinical situationsTuition reimbursement for courses and degree programsAnnual subscription to MedBridge for access to high-quality CEU coursesCEU reimbursement to continue growing your expertiseOpportunities for career advancement within our growing organization We’re Looking for Someone Who:Holds a valid/current professional license as a Physical Therapist in Massachusetts (or will soon!)    Graduate of an accredited master’s level (or higher) program in Physical TherapyIs willing and able to travel to/between multiple work locations (if applicable)Is a passionate clinician committed to making a difference in the lives of others Your Benefits Include:Mileage and travel time reimbursementLicensure and professional membership reimbursementPaid time off for full-time and part-time employees10 paid holidays every yearPublic Service Loan Forgiveness qualifying employer403(b) retirement savings plan Comprehensive insurance benefits (medical, dental, vision, etc.)Employee assistance program offering confidential counseling servicesHealth & wellness reimbursement programEasterseals Massachusetts is dedicated to ensuring equal opportunities for children and adults with disabilities to live, learn, work, and play. If you’re passionate about making a real difference, we’d love to have you on our team! Apply today and start making a lasting impact!Salary: $36.50 - $46.00 / hourly based on years of relevant work experience. Easterseals Massachusetts is an Equal Employment Opportunity employer and welcomes all qualified applicants.  We base all employment decisions on each individual’s capabilities and qualifications without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other legally protected characteristic.  


Service Forestry Intern at Commonwealth of Massachusetts Executive Office of Energy and Environmental Affairs (EOEEA)

Employer: Commonwealth of Massachusetts Executive Office of Energy and Environmental Affairs (EOEEA) Expires: 12/21/2025 Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family.   Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.Who We Are as an Employer:At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.The Department of Conservation and Recreation’s mission is to protect, promote and enhance our commonwealth of natural, cultural and recreational resources for the wellbeing of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR’s staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission.This internship is unpaid and designed to support students or recent graduates seeking practical experience in the field.  Candidates may be eligible to earn academic credit through their college or university.Job Opening:The Department of Conservation and Recreation seeks applicants for Service Forestry Intern (Unpaid Internship) to support the Service Forestry Program for a period of 6-8 weeks during the Winter 2026 season. Dates 1-4-26 to 4-4-26.Also known as Private Lands Forestry, the program provides education, information, support and technical expertise to landowners and municipalities throughout the Commonwealth so owners can make informed decisions about their forested properties.The intern would support the duties of the office staff in tasks including but not limited to: filing; scanning CH 132 and CH 61 into electronic files for a historical data project; assisting with cataloguing educational materials and updating spreadsheets with current inventory.Opportunities to attend outreach events, workshops, and do field site visits with a Service Forester will be encouraged when schedule allows. Office vs Field hours will be 2:1 ratio.MA DCR is an organization committed to diversity. This internship program pays particular attention to groups underrepresented in the natural resources workforce including but not limited to: African American/Black, Asian, Pacific Islander, Native American, Alaskan Native, Hispanic/Latino, and people that identify as LGBTQ+ or with disabilities. Members of the Environmental Justice (EJ) community are encouraged to apply.Duties:·Create and organize online archive folders·Filing, scanning and uploading paper-based plans into SharePoint·Inventory of office supplies, Bureau clothing, paper supplies and outreach materials·Developing a catalog of current publications on hand; distributing materials·Accompanying individual district Service Foresters on a weekly field work opportunity; this includes NE, SE and Central districtsPreferred Qualifications:-Skills in written and oral communication·Organization and attention to detail a must·Basic experience with Microsoft Office and SharePoint·Comfort working independently and collaboratively with a team (preferred)Qualifications - ExternalFirst consideration will be given to those applicants that apply within the first 14 days.Please see Preferred Qualifications.Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.Want the specifics? Explore our Employee Benefits and Rewards!An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.


Director Of Economic Development at Town of Needham

Employer: Town of Needham Expires: 12/21/2025 The Town of Needham seeks a dynamic professional to join the team in the full-time position of Director of Economic Development. Reporting to the Deputy Town Manager, this position is responsible for directing, coordinating, and administering economic development efforts and growth, as well as communications strategies for the Town of Needham. A key relationship builder, this role serves as the Town’s liaison to the business community to identify and implement strategies to attract, recruit, and retain commercial and industrial entities in Needham and related activities, including arts and cultural initiatives.Schedule: Monday, Wednesday, Thursday, 8:00 am – 5:00 pm; Tuesday, 8:00 am – 6:00 pm; Friday, 8:00 am – 12:30 pm (37.5 hours/week); evening and weekend availability needed to support committee work and/or Town-run community events. Some remote schedule flexibility available after completion of probationary period. CON #26031 Duties and ResponsibilitiesThese duties are a general summary and not all inclusive:Serve as the Town’s liaison to the business community, cultivate relationships with business owners and commercial property owners to understand their needs, opportunities, and challenges; represent the Town in informal meetings with business community.Develop and implement short-and long-term economic development strategies, public/private partnerships, business assistance programs for existing and prospective businesses, and research and apply for grant opportunities to achieve goals that foster economic development in the Town.Develop and implement marketing strategies utilizing latest economic trends for business attraction, expansion, and retention; recommend adjustments in programs, activities, and policies/procedures to further economic development goals; establish and maintain community profile and real estate inventory.Identify economic development issues, problems, and alternatives; work with Town departments and the Deputy Town Manager to streamline and increase the accessibility and transparency of permit and licensing processes.Serve as staff support for Council of Economic Advisors, Needham Council for Arts and Culture, and Needham Community Revitalization Trust Fund; work in collaboration to help implement Town’s Arts & Culture Action Plan. Support Town-run community events as needed; identify opportunities to engage local businesses in community events; maintain partnerships with local, state, and federal agencies and groups in support of economic development; and provide backup to the Director of Communications and Community Engagement by fielding inquiries from local media and creating content for the Town’s communications channels including press releases, websites, social media, e-newsletters, and more.Performs other duties as assigned RequirementsThe following requirements may be substituted by any equivalent combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the job:General knowledge equivalent to a bachelor’s degree in business administration, public relations, planning, or a related field.Four (4) to six (6) years of experience in economic development or a related field.Valid MA Driver’s License.Knowledge of economic development and business retention/expansion practices and techniques preferred.Knowledge of grants and incentives from government agencies that support the business community and economic growth preferred.Ability to communicate tactfully and effectively with a variety of stakeholders.Skill in organization, attention to detail, and building and maintaining business relationships. Supplemental InformationTo apply, please submit your resume and cover letter via our applicant portal.Applications will be accepted until 11:59 PM on December 14, 2025. The Town of Needham is an Equal Opportunity Employer and is committed to fostering an inclusive and encouraging workplace. There shall be no discrimination on the basis of race, age, gender, national origin, disability, religion or belief, sexual orientation, marriage/civil partnership, pregnancy/maternity, veteran status, or any other protected class. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.The Town of Needham will endeavor to provide reasonable accommodation to a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at tswanson@needhamma.gov. 


Emergency Services Dispatcher at City of Manchester

Employer: City of Manchester Expires: 12/21/2025 EMERGENCY SERVICES DISPATCHER - POLICE - 9000GRADE - 111PAY RANGE - $26.62 - $37.95/hr - plus a comprehensive benefits packageGENERAL STATEMENT OF DUTIES:Serves as a centralized communications agent involving Police and related public safety personnel to emergency situations; performs directly related work as required.DISTINGUISHING FEATURES OF THE CLASS:The principal function of an employee in this class is to be a contact point between the public and public safety personnel, and to dispatch assistance accordingly. The work is performed under the supervision and direction of the Telecommunications Supervisor - Police or an assigned command officer but considerable leeway is granted for the exercise of independent judgement and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with members of the public, public safety personnel, mutual aid departments, and other law enforcement jurisdictions. The principal duties of this class are performed in a central communications center requiring constant attention to several communications sources at any given time.EXAMPLES OF ESSENTIAL WORK:Answers all 911 calls for emergency personnel, dispatch officers, relays all relevant information and corresponds with the caller through the CAD system;Responds to all incoming radio calls from Police Officers and other agencies and operates a National Crime Information Computer when information is requested from Police personnel;Processes emergency and non-emergency requests for assistance from 911 and conventional telephone lines;Processes all Computer Aided Dispatch (CAD) entry;Receives and dispatches radio transmissions on Police information channels;Performs Federal and local background checks on individuals with whom officers come in contact;Maintains logs and records of calls received and the nature of each dispatch;Transfers calls to proper local, State, and Federal officials as necessary;Handles varied emergency situations dealing with emotional, injured, and victimized persons, ascertains the crucial information needed in the given situation, and relays this to the proper Departments without delay;Enters information into the computer system through the use of LANCER, NCC, and related systems in connection with wanted persons, stolen vehicles, securities, weapons, and related property;Dispatch locations of alarms as soon as they are received;Processes official communications for public safety personnel on duty as necessary;Requests and transmits information from other City departments or outside agencies as needed by Police personnel;Maintains a current updated map of all the features of the City and memorizes constant changes;Runs computer checks on driver’s licenses, car tags, stolen firearms, driver histories, and criminal histories;Performs searches with partial data to identify persons and vehicle registration;Checks warrants for the Police Department and other requesting agencies, and processes original hard copy of warrants;Performs maintenance on all communications equipment to ensure proper operation during emergency situations;Receives information from the Statewide 911 system and transfers all pertinent information into the computer system for dispatching;Gives emergency treatment assistance to the general public as necessary;Operates radio consoles alarm receiving and transmission equipment, telephones, facsimile, switchboards, traffic control, and other related systems and equipment;Maintains information on the fingerprinting system;Performs duties during multiple alarms and other emergency incidents as designated by superiors;Conducts weekly pager tests;Provides information to the Communication Technicians in designating problems within the communications system;Operates Opticom system to ensure safe passage of emergency vehicles;Answers department telephone calls, receives and greets visitors to the department, and provides information to callers and visitors or refers callers and visitors to other appropriate departments or City personnel;Answers customer questions requiring detailed programmatic knowledge of Police operations;Follows up on complaints from customers involving gathering information from several Departmental and intra-Department sources;Prepares correspondence, lists, and other documents on a computer;Completes and maintains reports and records;Provides guidance and demonstrations to new employees in similar positions;Keeps supervisors informed of work progress, issues, and potential solutions;Attends meetings and training to stay current on relevant practices and developments;Responds to citizen inquiries courteously and promptly;Coordinates regularly with others to enhance interdepartmental efficiency; andPerforms additional duties as required by the classification.REQUIRED KNOWLEDGE SKILLS AND ABILITIES:Substantial knowledge of computer information retrieval of Police radio communications operations, LANCER and NCC computer, CAD system, and computer information entry procedures;Substantial knowledge of the geographical area of the City of Manchester;Substantial knowledge of Police Department activities, purposes, and procedures;Substantial knowledge of current practices and procedures involved in customer service delivery;Substantial knowledge of the operating systems used in 911 operations as a recipient municipality;Substantial knowledge of modern office procedures, practices, and equipment;Substantial knowledge of Police procedures and emergency treatment protocols;Substantial knowledge of the operations of radio, telephone, and alarm processing equipment;Skill in the use of radio, alarm, data processing, telecommunications, and related equipment used in emergency communications operations;Ability to advise and direct Police personnel and to quickly disseminate crucial information in a clear, concise, and understandable manner;Ability to draw out needed information from persons involved in all types of emergency situations;Ability to determine the extent of emergency situations;Ability to make independent judgments in emergency situations;Ability to explain emergency treatment assistance during emergency operations;Ability to complete preventative maintenance and testing duties on radio, telecommunications, alarm, and data processing equipment;Ability to handle multiple tasks at any given time and to prioritize activities according to emergency needs;Ability to handle confidential information with tact and discretion;Ability to perform computer entry duties with speed, efficiency, and accuracy;Ability to quickly learn geographical information and be able to communicate this information to needed personnel and members of the public;Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;Ability to establish and maintain effective relationships with supervisors, police and emergency medical personnel, municipal officials, and the general public;Ability to understand and follow oral and/or written policies, procedures, and instructions;Ability to prepare and present accurate and reliable reports containing findings and recommendations;Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;Integrity, ingenuity, and inventiveness in the performance of assigned tasks.ACCEPTABLE EXPERIENCE AND TRAINING:Graduation from High School or possession of a GED; andZero to two years of experience in the operation of communication and emergency service equipment; orAny equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.REQUIRED SPECIAL QUALIFICATIONS:Ability to pass a background check;Certification as a Public Safety Telecommunicator I (APCO) within one year of date of hire;Certification in Emergency Medical Dispatcher (EMD) within one year of date of hire;Certification in Pro QA Software within one year of date of hire.ESSENTIAL PHYSICAL ABILITIES:Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints;Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communications system;Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines, and other communications equipment;Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 10 pounds occasionally, 5 pounds frequently and 2 pounds consistently;Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to operate in the communications center environment.


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