Skip to main content.

UMass Pass

Beginning in November, as part of the One Card system update, we will begin a university-wide re-badging process. For Spring 2021, all students, faculty, staff and administrators will receive a new UMass Pass. The new UMass Pass will feature more secure card technology and an updated design.  

UMass Pass card issuance will occur in person, via office delivery, or via US Mail, depending on your campus designation. Additional personalized instructions will come in an email in the next few weeks.

Please note that your new card will not be activated until January 13th. You will receive a notification via email when this occurs. Continue using your old card until this date.

The timeline for New UMass Pass issuance is as follows:

  • Resident Students with Spring Housing Assignments: January 2021 during Housing check-in.
  • Commuter Students: December 2020, January 2021: Mailed to home address
    • Note: Please email a request to if you would like to pick up your new ID from the UMass Pass Office
    • Note: Please email a request to if you would like to pick up your new ID from the UMass Pass Office
  • Staff and Faculty: December 2020, January 2021: Mailed to home address

Prior to the start of the Spring 2021 semester, we will send out a notification informing the campus community that your new UMass Pass has been activated. At this time, we ask that you cut up and dispose of your old UMass Pass. It will no longer be active.

Loading funds onto your UMass Pass

UMDollar funds can be used at all dining locations, in the bookstore, at the parking office, and many more places around campus. To load funds onto your UMass Pass, visit the UMass Pass Portal

UMass Pass features

  • Up-to-date: Current balances available at every terminal or on your receipt after you make a UMass Pass purchase.
  • Automatic: Balances roll over each semester/year.
  • Debt-free: This is not a credit card: no debt involved.
  • Convenient: Your family can add money to your account.
  • Safe: If your UMass Pass is lost or stolen: no problem—if you report it immediately.

Getting your UMass Pass

To get your UMass Pass, submit your photo the the UMass Pass Portal. Once approved, you will be able to pick up your UMass Pass at the UMass Pass office, located on the ground floor of the Campus Center. 

Online/Distance Learners

Online/Distance Learners please click here to request your UMass Pass.

UMDollars on campus

UMDollars is a prepaid, declining balance account attached to your UMass Pass. Simply swipe your ID card at any participating location. You'll use UMDollars for:

  • All dining retail loctions on campus
  • The Marketplace
  • Parking Office, Campus Center: to purchase a decal for your vehicle
  • Health Services, in back of Roberts Hall/across from Pinedale
  • Campus Store, ground floor of the Campus Center: for textbooks and other merchandise
  • Library Learning Commons and other labs: for printing
  • Claire T. Carney Library: to pay library fines
  • Design Lab, first floor of CVPA
  • Textile Design Lab, Star Store arts campus in downtown New Bedford

Refund requests: UMDollars

UMass Dartmouth students who have funds remaining in UMDollars* may request a refund. The request needs to come via email to A mailing address must be provided in your email in order for a check to be sent (also include your full name and student ID).

Refunds will only take place once the accounts are deemed eligible for refund and your Bursar account has a zero balance. At that point we will look to see if you have been officially marked as withdrawn, graduated or transferred from the Registrar’s Office.

Please allow 10 business days for the refund to be processed.  

*Money less than $10.00 will not be refunded. Declining Balance, Meal Plan Balance, and Block Plans will not be refunded. 

Lost/stolen UMass Pass

Follow the procedures below to report your UMass Pass lost or stolen. These procedures will deactivate your old card, prevent unwanted transactions, and allow you to get a new card.

During regular business hours (M-F, 9am - 4pm)

Report your UMass Pass lost/stolen to the UMass Pass office on the ground floor of the Campus Center. The replacement fee for a new UMass pass is $30.

After hours (M-F after 4pm, weekends, and holidays)

  1. Report your UMass Pass lost/stolen online at the UMass Pass Online portal.
  2. To acquire a new UMass Pass, visit the UMass Pass office the next business day during regular hours, Mon - Fri, 9am - 4pm.

Visit us virtually

Visit us from anywhere, at any time.
Take a virtual tour of the UMass Dartmouth campus.