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Students on campus in the fall

Student Service Center

The Student Service Center (SSC) provides our students and their families with the tools and information needed to register for courses (make schedule changes), make payments (billing inquires), or apply for financial aid (federal and alternative loan options). Whether in person, online, or over the phone, it’s our mission to provide excellent customer service to our students and families.

Need help?

Submit an inquiry to the Student Service Center (SSC) or browse services and resources by topic.

Submit an inquiry
Browse by topic

Needing account help after hours? Please log into your COIN Account: Student Login or Authorized User Login.

Browse services and resources by topic

Billing

View Bursar's website

Financial Aid and FAFSA

View Financial Aid Services

Housing & Dining

View Housing & Residential Education

Courses and more

See the Registrar's website

Academic support

  • Academic advising
  • Academic resources

See Student Success website

UMass Pass

  • How to get a UMass Pass
  • Add funds to UMass Pass
  • Report a lost card

See UMass Pass website

Parking

  • Parking permits
  • Parking lot designations
  • Parking FAQs

See Parking website

Orientation

  • Orientation dates
  • Orientation FAQs

See Orientation website

Parents, Families and Friends

  • Parents & Family Network
  • Frequently asked questions for families

See Parents, Families and Friends website

Email, computers & information technology (IT)

  • UMD email account
  • Campus network
  • IT Service Center

See CITS website

Student activities

  • Student organizations
  • Leadership programs

See Office of Student Engagement & Leadership website

Fitness and Athletics

  • intramurals
  • fitness center
  • facilities
  • schedules

See Corsair Athletics website

Interactive campus map

  • Building names
  • Office locations
  • Parking lots

See Campus Map