Financial Aid Refund Checks
Students whose financial aid award exceeds their charges will receive an email notification to their UMass Dartmouth e-mail account when a refund check is available. Refunds are processed beginning late September for the fall semester and early to mid February for the spring semester.
If you have a credit balance on your student account, you may request that the university hold it for the academic year instead of refunding it to you. Federal Student Aid Refund Hold Authorization
Checks are distributed through the University Enrollment Center (UEC) located on the first floor of the Administration Building. Hours of operation are Monday & Thursday 8 am - 7 pm, Tuesday, Wednesday & Friday 8 am - 5 pm. Photo id is required to pick up your check.
Please note: If you drop classes or withdraw from the university, you may have to repay some or all of your refund money http://www.umassd.edu/media/umassdartmouth/financialaid/Withdrawing_effects.pdf.
Credit Balance Refund
If your account reflects a credit balance as a result of an overpayment and is unrelated to financial aid, a refund check will be processed and mailed to the student’s permanent address on file. Please contact the Bursar’s Office at (508) 999-8974 to determine when the refund check will be available.
Credit Card Refunds
Students who pay through COIN self- service and are eligible for a refund due to overpayment or adjustments to their account will be refunded by credit card if the refund is processed within 60 days of the original transaction. If a refund is processed after 60 days of the original transaction, a check will be processed and mailed to the student’s permanent address. Please contact the Bursar’s Office at (508) 999-8974 to determine when the refund check or credit card refund will be available.
Direct Deposit for Refunds
Students can enroll for direct deposit of student refund checks through COIN. This will eliminate the need to go to the University Enrollment Center to pick up your refund check or wait for your check to come in the mail.
Students will receive an email notification to their UMass Dartmouth email account when the refund has been processed. All students who wish to enroll for direct deposits can go in COIN via the myUMassD portal at https://my.umassd.edu/ to designate what bank account the funds will be deposited.
A job aid to assist with the process can be found at http:/my.umassd.edu/group/myumassd/coin-for-students.