Frequently Asked Questions

Your student account includes charges (such as tuition and fees, on-campus housing and dining plans) and credits (such as scholarships, loans, and family payments). UMassD will send you an email notification on a monthly basis to advise you to review your student account balance and make payment for the balance due. Payment is due after charges are assessed. If you need a printed invoice, you can print an on-demand statement at any time.

Authorized Users (parents, guardians, or other trusted third parties) must be designated by the student before anyone other than the student can have access to view and pay the statement. Due to FERPA privacy laws, UMassD can only discuss your account with individuals you designated on the FERPA Authorization Form.

Payment is due after charges are assessed. It is your responsibility to review and monitor your account for any updates, charges, balances, or important notifications.

Failure to make payment in full will result in a $75 late fee and may jeopardize your course registration and/or housing status. Should you fall into certain financial difficulties, please call the Student Service Center at 508.999.8857 to inquire about other financial aid or login to COIN and enroll in the UMassD monthly payment plan.

Students are able to grant access for specified functions to parents, guardians, employers, spouses or other involved individuals within their Student Center in COIN. These functions include viewing student invoices, waiving health insurance and making a payment as well as other student records activities such as viewing grades. For more information, please refer to the following link:Setting up an authorized user

Students are required to enroll in or waive the University health insurance plan using the student self-service system COIN. Students who have not waived the university health insurance plan by the due date will be automatically enrolled and the charge cannot be waived.

1. Log into COIN for Students or go directly to the UMass Dartmouth Student Health Insurance Plan site (if you go directly to the site skip to step 5)
2. Click on Finance and Financial Aid 
3. Click on Student Financial Center 
4. Under the Health Insurance Section choose 'Waive/Enroll in Health Insurance-UHP' 
5. This will open a new page. On the left-hand side, you will see both a Waiver Form and an Enrollment Form. Please select the appropriate form based on the action you would like to complete. 

Note: once a waiver form is submitted, the review process may take about 3-5 business days. If your coverage is approved, the charge on your account will be removed. If you need assistance with the waiver process or if you have any questions, University Health Plans can assist you. Feel free to reach out to them by calling (833) 251-1124. 

Copies of scholarship award letters need to be sent to both the Financial Aid and Bursar's Offices so that scholarships can be applied to the student's account. All scholarship checks should be sent to the Bursar's Office. The checks should be made payable to UMass Dartmouth and include the student name and student ID. Private scholarships are a form of financial aid and therefore any scholarships received may cause existing financial aid packages to be adjusted. Questions regarding private scholarships may be directed to the Student Service Center by submitting an inquiry.

Payments are processed online through COIN for Student: 

• E-check: fast and free 

• Credit Card: additional 2.5% fee 

• International Payment transfer: fees vary 

We offer a monthly payment plan which allows students and families to pay the term bill in monthly installments, interest free. The UMassD Monthly Payment Plan offers a maximum of five payments per term due August–December and January–May.

Students and Authorized Users enroll online through COIN. Students must set up a parent, spouse, or other family member as an Authorized User to allow them to view the student account, enroll in a payment plan, or make payments.

There is an enrollment fee of $40 per term. Payment plans are semester based.

Students who do not wish to be charged this fee must complete the online waiver process in COIN for Student using the waivable fees link on the Student Financial Center page. 

You can print an on-demand at any time statement through your COIN for Student Account using the following steps: 

1. Log into COIN for Student 
2. Click on Finance and Financial Aid 
3. Click on Student Financial Center
4. Open the Account Summary page, it will navigate to Account Activity
5. Click on Print Term Statement and it will give you the tuition breakdown for the selected semester (make sure you allow for pop ups in your browser)