The University’s preferred refund method is direct deposit. Please take this opportunity to sign up for direct deposit so that future refunds will be automatically deposited into your bank account. All students who wish to enroll for direct deposit can log into COIN via the myUMassD portal to designate the bank account into which their refund will be deposited. A job aid to assist with the process can be found at COIN for Students.
If direct deposit is not established, a check will be mailed to the student’s permanent address found in COIN Student Center. Please allow 2-4 weeks to receive a mailed check. Checks are no longer available for pick up at the Student Service Center (SSC).
Financial Aid refund checks
Students whose financial aid award exceeds their charges will receive an email notification to their UMass Dartmouth e-mail account when a refund check is available. Refunds are processed beginning late September for the fall semester and early to mid February for the spring semester.
More information: Withdrawal & refund policy
If you have a credit balance on your student account, you may request that the University hold it for the academic year instead of refunding it to you. The form must be submitted promptly or the refund will be automatically generated for you. Federal Student Aid Refund Hold Authorization
Financial aid recipients are reminded that their financial aid may be adjusted or canceled due to dropping classes or withdrawal from the university per federal, state, and university guidelines. More information: Financial Aid Withdrawal Policy
Hours of operation
Student Service Center: Monday - Friday: 8:30am – 4:30pm
Bursar's Office: Monday - Friday: 8:30am - 4:30pm
Credit balance refund
If your account reflects a credit balance as a result of an overpayment and is unrelated to financial aid, a refund check will be processed and mailed to the student’s permanent address on file. Please contact the Bursar’s Office at 508-999-8832 to determine when the refund check will be available.
Direct Deposit for refunds
Students are encouraged to establish direct deposit to receive a refund quickly and efficiently.
Students will receive an email notification to their UMass Dartmouth email account when the refund has been processed. All students who wish to enroll for direct deposits can log into COIN via the myUMassD portal to designate what bank account the funds will be deposited.
A job aid to assist with the process can be found at COIN for Students.