Operations management is the study of transformation processes: how to get things done and produced, with minimal time, effort, and cost—and maximum quality. The result? The effective use of resources: people, money, machinery, facilities, material, and information.
Operations management is at the center of an organization. It's a growing field that will draw on your skills in communications, computer technology, decision-making, planning, problem-solving, quantitative methods, and team building—with career paths such as:
- business process analyst
- distribution management
- healthcare management
- import/export operations
- supply chain management
- quality management
Your opportunities can be global, working for and with suppliers all over the world.
Our expert faculty will prepare you to apply decision models and information technology to solve business problems and explore new business opportunities. You'll learn techniques applicable to manufacturing and service-provider organizations, and gain competence in:
- computer technology
- quantitative methods
- management of the supply chain from vendors to customers
- planning and problem-solving techniques
Operations management—business analytics majors must select a concentations:
- service operations management
- supply chain management
For the BS in operations management—business analytics, you'll complete total 120 credit hours, consisting of University Studies courses, business foundation courses, and accounting courses.
With a minor in operations management, you'll gain an understanding of the methods of organizing activities, materials, and staff to manage the flow of goods and services from suppliers to customers. You'll develop analytical and quantitative skills applicable to a broad range of organizations.
Mary '18 launched her operations management career with Aramark as a Customer Dining Manager.
- Gain hands-on work experience through Charlton's internship programs
- Consult with faculty and career advisors to identify where you want to go in your career—and how to get there
- Put your knowledge into action with student organizations such as the Management Consulting Club
- Honors College: take advanced courses, pursue research, and be part of a community of scholars
- Study Abroad: earn academic credits and gain a global perspective on your field
- Undergraduate Research: faculty work with students on cutting-edge research projects
- University Studies: gain the benefit of a broad university education to enhance your knowledge and skills
- Benefit from advanced management and leadership education through Charlton's 30-credit MBA program for business majors.
- Learn how to save time and money, improve quality of care, and reduce implementation errors in healthcare through Charlton’s 30 credit MS in Healthcare Management program.
- Integrate advanced management study with a law school education through the joint MBA/JD program with UMass Law.
Transfer credits or earn your degree completely online.