Operations management is the study of transformation processes: how to get things done and produced, with minimal time, effort, and cost—and maximum quality. The result? The effective use of resources: people, money, machinery, facilities, material, and information.

Operations management is at the center of an organization. It's a growing field that will draw on your skills in communications, computer technology, decision-making, planning, problem-solving, quantitative methods, and team building—with career paths such as:

  • business process analyst
  • distribution management
  • healthcare management
  • import/export operations
  • logistics
  • purchasing
  • supply chain management
  • quality management
  • transportation

Your opportunities can be global, working for and with suppliers all over the world.

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Mary Rose Isabelle
Mary Rose Isabelle: Operations manager

Mary '18 launched her operations management career with Aramark as a Customer Dining Manager.

Our expert faculty will prepare you to apply decision models and information technology to solve business problems and explore new business opportunities. You'll learn techniques applicable to manufacturing and service-provider organizations, and gain competence in:

  • computer technology
  • quantitative methods
  • management of the supply chain from vendors to customers
  • planning and problem-solving techniques

Operations management majors select one of three options:

  • general operations management
  • service operations management
  • supply chain management

For the BS in operations management, you'll complete total 120 credit hours, consisting of University Studies courses, business foundation courses, and accounting courses.

Program options

Full-time undergraduate—face-to-face classes for traditional, undergraduate degree seekers.

With a minor in operations management, you'll gain an understanding of the methods of organizing activities, materials, and staff to manage the flow of goods and services from suppliers to customers. You'll develop analytical and quantitative skills applicable to a broad range of organizations.

  • Gain hands-on work experience through Charlton's internship programs
  • Consult with faculty and career advisors to identify where you want to go in your career—and how to get there
  • Put your knowledge into action with student organizations such as the Management Consulting Club
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Study Online

Transfer credits or earn your degree completely online.

Advance your career options with an MBA, MS in Accounting, MS in Healthcare Management, or MBA/JD

  • Benefit from advanced management and leadership education through Charlton's 30-credit MBA program for business majors.
  • Learn how to save time and money, improve quality of care, and reduce implementation errors in healthcare through Charlton’s 30 credit MS in Healthcare Management program.
  • Integrate advanced management study with a law school education through the joint MBA/JD program with UMass Law.

Contact

Bharatendra Rai

Associate Professor / Chairperson
Decision & Information Sciences
Charlton College of Business 326

508-910-6434
brai@umassd.edu


UMassD Charlton College of Business is AACSB Accredited

Charlton College of Business is proud to have earned the "gold standard" of business school recognition: accreditation by AACSB International.