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Operations Management—Business Analytics

Operations management is the study of transformation processes: how to get things done and produced, with minimal time, effort, and cost—and maximum quality. The result? The effective use of resources: people, money, machinery, facilities, material, and information.

Operations management is at the center of an organization. It's a growing field that will draw on your skills in communications, computer technology, decision-making, planning, problem-solving, quantitative methods, and team building—with career paths such as:

  • business process analyst
  • distribution management
  • healthcare management
  • import/export operations
  • logistics
  • purchasing
  • supply chain management
  • quality management
  • transportation

Your opportunities can be global, working for and with suppliers all over the world.

Our expert faculty will prepare you to apply decision models and information technology to solve business problems and explore new business opportunities. You'll learn techniques applicable to manufacturing and service-provider organizations, and gain competence in:

  • computer technology
  • quantitative methods
  • management of the supply chain from vendors to customers
  • planning and problem-solving techniques

Operations management—business analytics majors must select a concentration:

  • service operations management
  • supply chain management

For the BS in operations management—business analytics, you'll complete a total of 120 credit hours, consisting of University Studies courses, business foundation courses, and accounting courses.

With a minor in operations management, you'll gain an understanding of the methods of organizing activities, materials, and staff to manage the flow of goods and services from suppliers to customers. You'll develop analytical and quantitative skills applicable to a broad range of organizations.

Student success

Mary Rose Isabelle
Mary Rose Isabelle: Operations manager

Mary '18 launched her operations management career with Aramark as a Customer Dining Manager.

Operations management median starting salary:

NACE Data Collection of Class of 2022 Undergraduate Alumni

UMassD advantages

  • Gain hands-on work experience through Charlton's internship programs
  • Consult with faculty and career advisors to identify where you want to go in your career—and how to get there
  • Put your knowledge into action with student organizations such as the Management Consulting Club


Expand your opportunities

  • Benefit from advanced management and leadership education through Charlton's 30-credit MBA program for business majors.
  • Learn how to save time and money, improve quality of care, and reduce implementation errors in healthcare through Charlton’s 30 credit MS in Healthcare Management program.
  • Integrate advanced management study with a law school education through the joint MBA/JD program with UMass Law.

Study online

Transfer credits or earn your degree completely online.

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