Manufacturing and service applications of selected analytical decision-making tools and techniques. The course illustrates, by example, how manufacturing and service operations can apply quantitative tools to decisions involving queuing, staffing, scheduling, product mix planning, and inventory control.

Planning and control of activities involved in sourcing and procurement, conversion, and logistics management activities. The course explores key issues associated with the design and management of supply chains, focusing on strategies, tactics and operations of purchasing, logistics and supply chain management. Attention is given to the tasks that minimize total supply chain costs subject to various service requirements.