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faculty

Jennifer Pierce

Assistant Teaching Professor

Management & Marketing

Contact

508-999-8446

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Charlton College of Business 301

Teaching

Courses

This interactive course develops interpersonal, communication, teamwork, and leadership skills needed for professional success. Through practice-based learning, students strengthen self-awareness, persuasion, conflict management, team facilitation, and creative problem-solving abilities. The course also examines collaboration in hybrid and virtual work environments, including the growing role of AI-mediated communication and digital collaboration tools. A career development component helps students connect classroom learning to career readiness.

This interactive course develops interpersonal, communication, teamwork, and leadership skills needed for professional success. Through practice-based learning, students strengthen self-awareness, persuasion, conflict management, team facilitation, and creative problem-solving abilities. The course also examines collaboration in hybrid and virtual work environments, including the growing role of AI-mediated communication and digital collaboration tools. A career development component helps students connect classroom learning to career readiness.

An introduction to the principles and practices of enterprise management in contemporary organizations. Students examine the core functions of management, including planning, organizing, leading, and controlling, with emphasis on leadership, high-performance teams, ethical decision-making, sustainability, and the opportunities and challenges associated with the use of AI in business environments. Real-world applications and organizational problem-solving are integrated throughout the course.

This course provides an introduction to the principles and practices of human resources management within modern organizations. Students will examine the role of HR in supporting organizational performance, employee engagement, and workplace culture. Topics include workforce planning, recruitment and selection, training and development, performance management, compensation and benefits, employee relations, diversity and inclusion, labor laws, and ethical decision-making in the workplace.

This course focuses on the technical foundations of training design and delivery systems and assessment of training value to the organization. The class will focus on the skills and techniques that training and development professionals need to be effective in contemporary organizations. Course relies heavily on pair partner, team activities, and projects.

Study under the supervision of a faculty member in an area covered in a regular course not currently being offered. Conditions and hours to be arranged.

This course focuses on gaining a practical understanding of successfully managing factors to promote ongoing, productive relationships between both employer-employees and employer-organizations representing employees. The course also discusses federal laws and regulations affecting employee and labor relations, and the methodologies for gauging organizational climate and employee relations, with emphasis on assessing employee relations programs as implemented by HR.

Students will have the opportunity to examine the role HR has in implementing a variety of methods in attaining and selecting talent for organizations including HR Information systems and the ADDIE model (assessment; design; development; implementation; evaluation). Students learn the essentials of performance management and will evaluate efficient and effective retention processes including career development and relationship management.

Online and Continuing Education Courses

As the nature of job done in organizations is changing radically in the present-day AI-dominated environment, managing people and their behavior in organizations require a special focus. So, student-centered discussions about individual behavior, group behavior, motivational techniques and leadership style accompanied by relevant case studies will be the central focus in this course.

An introduction to the principles and practices of enterprise management in contemporary organizations. Students examine the core functions of management, including planning, organizing, leading, and controlling, with emphasis on leadership, high-performance teams, ethical decision-making, sustainability, and the opportunities and challenges associated with the use of AI in business environments. Real-world applications and organizational problem-solving are integrated throughout the course.

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This course examines the strategic role of human resource management in achieving organizational goals and sustaining competitive advantage. Students will explore how HR strategies align with overall business objectives to support workforce planning, talent management, organizational development, and long-term performance. Emphasis is placed on the integration of HR practices with organizational strategy, leadership decision-making, and change management initiatives. HR analytics, employment law, and the impact of globalization and technology on the workforce.

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