POM 445: Managing Quality

Prerequisite: POM 345

Principles and practices underlying the continuous improvement of quality in organizations. Students will be introduced to the concept of total quality management and learn to appreciate the importance of quality as a competitive strategy. Particular attention is given to philosophies and methods of organizing for quality and to quality improvement tools, including statistical process control.

2022 Fall
Class#SctTypeSeatsUnits
11730 01 Lecture 30 3.00
Days Start End
MON TUE WED THU FRI SAT 5:00 PM EDT 6:15 PM EDT
Instructor: Class status:
Prerequisite: POM 345
Enrollment Section
Class instruction mode: In Person