Testing Center

• Scheduling Guidelines
• Testing Guidelines
• Instructor Responsibilities
• Testing Center Responsibilities

Scheduling Guidelines

All exams must be scheduled with the Office of Student Accessibility Services at least 5 business days in advance of the examination date. If a student does not schedule 5 days in advance, he or she may not be able to test as requested. Please note: All final exams must be scheduled with the Office of Student Accessibility Services at least 10 business days in advance of the examination date.

Students are expected to schedule the time(s), date(s) and appropriate allotment of time for each exam with the Office of Student Accessibility Services.

Register to take exams in our Testing Center online! 

Follow these steps below to access the Office of Student Accessibility Services Testing Portal.

To log into the Office of Student Accessibility Services Testing Sign-Up Form

Steps on Signing up for an Exam with the Office of Student Accessibility Services

1. Log into email / myUmassd
2. On the left side of UMass Portal click “Quick Launch”
3. Scroll down until you see “More Campus Systems,”
4. Click Office of Student Accessibility Services Exam Registration
5. Log into the Office of Student Accessibility Services Exam Registration

Note: Your courses will show up

1. Under your class schedule click on the course of exam you are taking

The date of the exam should be the same date the class is taking the exam.

The time of your exam should be the same time that you have the class, unless you have made arrangements with your professor to take the exam at a different date or time. (Please note that this form will be emailed to the professor, so check with the professor first if you are changing date or time of an exam time.)

In the exam description, the Office of Student Accessibility Services needs to know what you will need for accommodations. Here you can say I need a computer or I have time and one half.  Perhaps the professor allows a calculator or open books or notes, etc. (Please note that these things will also be checked with the professor but it is good for us to know up front that you may need these items.)

** Note that you will only be able to log into the Office of Student Accessibility Services Testing Portal if you are an active Office of Student Accessibility Services member.

** If you do not meet the 5 and 10 business day prior exam notice, you will not be able to use the Office of Student Accessibility Services Testing Portal.

If you are an Office of Student Accessibility Services member and still cannot sign onto the Office of Student Accessibility Services Testing Portal please try to log out and log back in. If you are still having trouble after that, please give us a call at 1-508-999-8711 or send us an email at access_success@umassd.edu.

Testing Guidelines

Students are required to schedule exams to be taken in the Office of Student Accessibility Services Testing Center at the time the exam is given in their classrooms unless prior arrangements have been made with their professors. Students taking night classes need to make arrangements with their professors to schedule their exams during the normal Office of Student Accessibility Services Testing Center's business hours.  In addition, student who have back-to-back-to-back classes must also make arrangements with their professors to schedule their exams at another time so they do not miss any lectures / other classes.

Students may not have their cell phone or any electronic device on them, regardless if it is turned off or silenced. Students must leave their phones, along with other personal belongings, in a designated area provided by the testing center.  Any students caught with a cell phone or electronic device in the testing room, or attempting to enter the testing room, will be considered in violation of this contract and may be a violation of the Code of Conduct. They will immediately have their exam collected and will be reported to their instructor and the chair of the department that course resides in. Additionally, the Office of Student Accessibility Services will file an incident report with the Office for Community Standards.

Students are prohibited from leaving the testing facility at any time. The time scheduled for testing accommodation should not be used for anything other than taking exams. Students must use the restroom, finish eating, drinking, studying, etc. prior to the start of the exam time. Please be sure to have tissues, extra pens and pencils, paper, etc. prepared prior the start of the exam. Students will not be given time for breaks. Bathroom breaks are generally granted every three hours with the supervision of a proctor.

Students must report to the testing facility 10-15 minutes prior to the start of the exam. This will allow time to secure personal belongings in a designated area away from the testing space, go over specific directions as indicated on the test-cover sheet etc.

If the student is unable to take the exam at the scheduled time it is the student’s responsibility to contact the Office of Student Accessibility Services and the instructor. A student may be late up to 20 minutes; however, this time will be deducted from the overall time given to complete his/her exam. After 20 minutes, the exam is returned to the instructor by a member of the Office of Student Accessibility Services personnel, and the student will be required to make arrangements with the professor regarding their exam. The test can be re-scheduled only with direct approval from the instructor.

The student code of conduct will apply to all students using the Office of Student Accessibility Services Testing Center. Inappropriate behavior that disrupts other students in the Office of Student Accessibility Services testing room will not be tolerated. Inappropriate behavior could/will result in suspension of testing in the Office of Student Accessibility Services and may result in the Office of Student Accessibility Services filing an incident report with the Office of Community Standards.

Instructor Responsibilities

Students afforded testing accommodations reserve the right to take exams in the Office of Student Accessibility Services.

Instructors are responsible for delivery of the examinations to the Office of Student Accessibility Services.  The exam must be received by the Office of Student Accessibility Services no later than 24 hours prior to the test appointment. Please electronically send the exam via email to access_success@umassd.edu. You may also FAX the exam to 508-910-6691. If you prefer, you, or a designee, can deliver the exam directly to our office. We strongly suggest exams are not sent through inter-campus mail. 

Be sure to provide any special instructions and best way to reach you during an exam (cell phone is best contact) if the student has a question.

The Office of Student Accessibility Services will deliver completed exams to the corresponding departments during normal Office of Student Accessibility Services hours and when the office has proper staffing to do so. Many instructors prefer to pick-up exams from the office or send a designee.

The Office of Student Accessibility Services will make 2 attempts to deliver the exam. At that point, an e-mail will be sent to the professor notifying him/her to pick the exam up in the Office of Student Accessibility Services .

For all online exams, the professor adjusts the extended time for the student not the Office of Student Accessibility Services.  If you do not know how to do this, please contact instructional design. This is generally time plus one half.  This means if the class has an hour to take the exam, the student with an accommodation will receive an hour and one half.  The maximum extension a student can be afforded is double time.  This means if the class has one hour to complete an exam, this student would get two hours. 

Testing Center Responsibilities

Test materials will be kept secure. The Office of Student Accessibility Services must set and enforce policies and procedure to protect the integrity of exams and to ensure that the administration of exams is fair. The Office of Student Accessibility Services may change policies and procedure at any time.

Test proctors will be available to act on behalf of the instructor and will be in charge of the test session. Standard classroom testing regulation will apply. The proctor will not interpret or answer any questions on or about the exam unless previously approved by the instructor.

Examinees are expected to abide by the University’s Academic Integrity Policy. the Office of Student Accessibility Services is required to report any acts of academic dishonesty or unusual behavior to the instructor and the Office of Community Standards. Should this occur, the exam will be stopped and returned to the instructor immediately.

The Office of Student Accessibility Services reserves the right to deny testing services for any student who fails to comply with the appropriate scheduling responsibilities or testing regulations.