Lend a Hand

Volunteer Responsibilities 

• Support the mission of the cupboard.
• Attend a volunteer training.
• Be familiar with all pantry policies and procedures.
• Be aware of other resources and organizations available for Cupboard guests.
• Be punctual, dependable, and reliable.
• Follow basic food safety guidelines.
• Protect the confidentiality of Cupboard guests.
• Be reasonably accessible through phone calls and emails.
• Give the coordinator or designee at least 24 hours notice if you can’t make your shift.

Interacting with Cupboard Guests

• Greet guests with a friendly and welcoming attitude.
• Ask guests to complete a registration form if not completed online.
• Relate with guests in a positive manner.
• Show genuine concern for all guests of the Cupboard.
• Listen, be polite, and serve in a professional manner, no matter the circumstance. 
• Report any issues to a student manager or supervisor immediately.

Distributing Food

• Help direct guests' to specific foods upon request.
• Pack guests’ food in grocery bags.
• Check-out guest's order.

Inventory and Maintenance

• Track, weigh, and shelve all donated food items.
• Shelve food items, toiletries, and supplies where they belong in the pantry.
• Sort through food items, evaluate their fitness, and discard expired food weekly.
• Record all discarded items on forms provided. 

Cleaning

• Disinfect and wipe down surfaces that are exposed to food.
• Sweep floors.
• Restock hand sanitizer, soap and paper towel dispensers.(if necessary)
• Empty trash bins as needed.