The Multiliteracy & Communication Center (MCC) is a free tutoring service available to all members of the UMassD community.
We can help you interpret, draft, and revise communications assignments of all types, including texts, presentations, and multimodal projects.
Our goal is to help all UMassD students grow as independent and confident communicators—on the written page and across a variety of current and emerging platforms and technologies.
We are the source of writing and communications support for all UMassD students and faculty. If you are a receipient of a federal TRIO grant you can also use the services provided by the Writing and Reading Center, located in LARTS 010.
All appointments can be made online using our scheduling system. Please note that, while we can occassionally accomodate walk-ins, making an appointment in advance will guarantee that you can meet with a tutor.
We offer both face-to-face and fully online sessions. Please see below for additional information on how to make an appointment.
We offer one-on-one consultations for:
- written essays in all disciplines, including brainstorming, thesis/argument development, organization, clarity, and understanding citations
- public speaking
- research/reading strategies
- listening skills
- document and web writing/design
- professional preparation, including resumes and statements of purpose
Our staff includes highly-trained undergraduate and graduate consultants from many majors and disciplines, including engineering, biology, psychology, political science, and the humanities.
All undergraduate staff complete a three credit training course prior to working as tutors in the MCC. Our scheduling tool allows you to identify tutors whose expertise aligns with your assignment/subject.
Scheduling an appointment
- First time users will need to use their UMassD email address to register for an account at https://umassd.mywconline.net.
- Once you've completed the registration process, you can log in to access the schedule of available appointments. There are two schedules: the main center (LARTS 219) and the Library Learning Commons (Library Room 135). All daytime appointments (10:00am-5:00pm) take place in LARTS 219 and all evening appointments (6:00-9:00pm) take place in the Library Learning Commons, Room 135. On the main scheduling page, if you want to make an evening appointment in the LLC, make sure to use the drop down menu under "Choose a Schedule" to select the "Library Learning Commons" schedule.
- Use the "limit to" pull down menu at the top of the page to narrow tutors by subject/area of expertise, or you can read tutors' bios when you click on available appointment squares. Please make an appointment with a tutor whose expertise matches the subject/assignment that you're working on.
- White squares indicate available appointments. Appointments can be made for either 30 minutes or a full hour (maximum one appointment/day). If you want to make a full hour appointment, make sure to modify the time from a half hour to a full hour.
- If you need to cancel or modify your appointment, you can do so by logging in to the scheduler. Missing more than two appointments ("no shows") will result in a loss of access to the system. Please note that, in order to discourage last minute cancellations, you will be prevented from cancelling your appointment within one hour of your scheduled session.
All online tutoring sessions are conducted synchronously. This means that you'll meet with your tutor in "real time" in a manner similar to a face-to-face session. Currently, online tutoring is only available during our regular hours of operation in both the main MCC space and the Library Learning Commons. Please follow these steps to make an online appointment:
- If you've never made an appointment before, you'll need to register for an account.
- Once you've registered, you can log in to the scheduler.
- Tutors who are available for online appointments have "face-to-face or online" listed below their name. Please click on a white (available) appointment space with one of these tutors.
- Once you click on a white space, an appointment pop up window will open. Make sure that you use the drop down in the "Meet Online?" section to select "Yes-Schedule an Online Appointment." Fill out the rest of the form with your assignment information.
- Five minutes prior to the start of your scheduled appointment, log back in to the scheduler and click on your appointment. The window will pop up again with a link: "Start or Join Online Consultation." Click this link to meet with your tutor.
- You'll be able to share your assignment with your tutor, but it is helpful if you can have your assignment ready in Word doc (.doc or .docx) format. Please note too that the system removes formatting, so, if you have questions about formatting, you may need to also share your assignment with your tutor via email. Tutors can chat with you via text or video, though if you wish to talk with a tutor using the video feature, please make sure that you are accessing the appointment via a strong internet connection.
What to expect
You and your tutor will meet and collaborate on your assignment. The tutor's purpose is not to edit or complete your work for you, but rather to help you understand the task and its objectives. Please arrive at your appointment at least five minutes early and come prepared with your assignment guidelines and your assignment, in either print or digital format.