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Make an Appointment

At the Writing and Multiliteracy Center, we have three types of appointments available, in-person, synchronous online, and asynchronous online. Synchronous means that you will meet with a tutor "live" and have the ability to speak with them via video, audio, and/or text chat. 

You must schedule an appointment at least a half hour prior to the appointment's start time, though we recommend booking at least twenty-four hours in advance. Appointments can be made for a half hour or a full hour, with a maximum of one appointment per day and three per week. 

If you'd prefer to watch a video that will walk you through how to make an appointment, check out this one from our TikTok page. 

Scheduling An In-Person Appointment

In-person appointments can be scheduled by speaking to a member of our staff in LARTS 221 Monday through Thursday from 10:00am to 5:00pm and Friday from 10:00am to 3:00pm. You can also book an in-person session via our scheduling software. You will need to use your UMassD credentials to log in.  

Scheduling and Accessing a Synchronous Online Appointment

Synchronous online appointments, where you will chat with a tutor "live," can be scheduled by dropping by LARTS 221 and requesting an online session, or by booking using our scheduler. These appointments are available during our normal operating hours (M-Th 10:00am-5:00pm; F 10:00am-3:00pm). You will need to be logged in to our scheduler in order to meet with your tutor online.

Not all of our staff members tutor online, so please make sure that you book with a tutor who has "Online" listed next to their name in the scheduler and that you also select "Meet Online."

We use a software called WConline for our online appointments. We do not use Zoom, so please do not expect your tutor to send you a link. To access your synchronous online session, you need to:

  1. Log into the scheduler
  2. Click on your appointment
  3. In the appointment pop up window, click the button that says "Start or Join Online Consultation." This will bring you to the space where you will meet with your tutor.

If you need further assistance with accessing your online session, this short video will walk you through the process. 

Asynchronous (Email) Feedback

If you would prefer to receive feedback asynchronously via email, you must download and submit this form along with the material you would like to receive feedback on. Please send the form and your writing to WMC.Info@umassd.edu. Please note that materials submitted without the accompanying form will not receive feedback. For this option, please allow 48 hours in order to give our staff members time to read over your work and craft their response. 

Canceling and Missed Appointments

Appointments can be modified or canceled by speaking to a member of staff in LARTS 221 or by logging in to the scheduler. Clicking on your appointment will open a pop-up window with a "cancel appointment" button at the bottom right. 

Because last-minute cancellations prevent others from scheduling this time with a tutor, you will be unable to cancel your appointment within a half-hour of the appointment's starting time. If a last-minute emergency prevents you from attending an appointment, please contact your tutor directly. Your tutor's email address can be found in the appointment pop-up window.

If you fail to show up for your meeting, your appointment will be marked as a "no-show." Two "no-shows" will result in an inability to access the scheduler and your account will be deactivated. If your account is deactivated, you must contact the WMC's Director, Dr. Elisabeth Buck, to initiate a conversation about re-activating your account. 

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