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Services and Clients

Client testimonials

“I was on the UMassD website the other day and came across your profile, which prompted me to reach out to you. I can definitely say that the graduate assistantship that I completed under you was invaluable to starting and growing my career (almost 10 years ago now, how is that even possible?). I started as a low-level marketing person with the company I work for, and now run marketing and sales. I am not sure that I would have gotten the initial opportunity without you.”

--Joshua Silvia, UMass Alum

“I worked as a graduate assistant at the Center for Marketing Research (through which I received this scholarship). I believe my experiences there will be just as beneficial as my academic works. In fact, it is because of my time at the CMR that I hope to go into marketing and market research once I finish classes in December. The scholarship that I was I was granted has assisted me in paying for my time at UMass Dartmouth, and because of that will continue to pay dividends far down the road.”

--Glenn L. Holmes, UMass Alum

“Just a quick note to thank you for your excellent work on the survey of wholesale shellfish dealers in Massachusetts. I wanted to share our most recent SEMAC Tidings publication in which we featured your marketing study on the cover. Your report will become a valuable reference for us and the aquaculture industry at large. We’ve already had several requests for information germane to the report. We also plan to post the study on our website to help reach an even broader audience looking for this information.”

--Diane Murphy, Cape Cod Cooperative Extension & Woods Hole Sea Grant

“We are extremely grateful to you and your students for the time and effort spent conducting the marketing study for Arnie’s Cupboard [now referred to as 'Jeanne's Cupboard'] during the fall 2017 semester. Your students did a wonderful of conducting the survey and analyzing the data. They presented us with a professional report that has provided us with the information needed allowing us to better plan and provide for students experiencing food insecurity on our campus… We are very fortunate that you and your students agreed to conduct this study for us. A great deal of the future success of Arnie’s Cupboard (as well as the name) is a direct result of the work that was done by your team as we initiated this service on the campus. It was also a joy to sit and meet with the students as they explained the study results to us. It was wonderful to see and hear the enthusiasm of your students for the work they conducted on behalf of Arnie’s Cupboard. They are a credit to the university and to your department.”

--Shelly Metivier Scott, Frank R. Lucca, Maurice J. Cyr, Jeanne's Cupboard (formerly Arnie's Cupboard)

“Thank you so much for putting on an incredible shellfish show! We’ve heard nothing but positive feedback, from the swag bags to the roll-out both the attendees and growers had a fabulous time, and, more importantly, connections were made between chefs and the growers. Everyone is asking about the next show!”-- Rebecca Yavner-Westgate, Buy Fresh Buy Local Cape Cod
“Nora, I just wanted to pass along that I was very impressed with the work of Kylie Maloney and Allison Kane. They were very well prepared to present the results of the fan attendance study. We had an engaging and thought-provoking conversation that revealed to me that the duo will be amazing in their future endeavors. They are both so poised, articulate, and confident. They knew the material inside and out, and challenged us as we worked through the findings, and began our discussions on how to move forward. I sincerely appreciate their insight, and hard work on the project. They deserve much credit and praise. We should all be very proud of their abilities and achievement at UMassD.”

--Amanda J. Van Voorhis, Director of Athletics, UMass Dartmouth

“I was once again privileged to be a part of the fall Center for Marketing Research client dinner and received feedback on another well-done study. Like with my past 15 studies (at Precix and Moby Dick Brewing Company) the methodology, information, layout, and conclusions were all first-rate. The work appeared to be coming from a large professional firm (with professional prices) vs. that of a group of “kids” in a senior-level class. My team produced world-class results, presented their findings at the table well, and looked and acted very professionally during the study and the event. I would say to anyone looking for marketing research you need not look further than the Center for Marketing Research at the Charlton College of Business at UMass Dartmouth.”

--David Slutz, Managing Director, Potentia Holdings, LLC

“Quality marketing research makes all the difference in producing success. The work of the University of Massachusetts Dartmouth Center for Marketing Research (CMR) has helped us shape our public policy priorities while focusing our resources on what really matters. The Center is an asset to the University and contributes a significant amount to the economic strength of the businesses and organizations that tap into this wonderful resource. I recommend the CMR to any business that wants quality marketing research produced with skill and efficiency. In any market, both the return on investment (ROI) and cost/benefit analysis of this research is sure to produce positive results.”

--Christopher Cooney, President and CEO, Metro South Chamber of Commerce  

“The UMASS Center for Marketing Research has provided an unmatched value for Sperian Protection's safety products research efforts. We are currently on our fourth study with the Center covering diverse issues such as brand awareness, product preferences and purchase criteria across a broad group of sectors. Students gain real life, research experience and we have gained invaluable customer insights that have driven a number of our commercial strategies. The professionalism, energy and passion that the students bring to their projects is impressive. Any organization that is looking to better understand their markets and users cannot beat the research value that this Center provides. We will continue to utilize them in the future.”

--John Montigny, VP of Marketing, Sperian Protection

“Eagle Stainless Tube & Fabrication, Inc. is pleased for the customer satisfaction survey that you and your team members, at the University of Massachusetts, provided to us. It was comprehensive and enlightening. It helps us to adjust our marketing strategies in a way that is more effective to our customers, our potential customers and us. The in depth study was as professional and all-inclusive as any of our previous studies, that have been done for us in the past by private companies.”

--Robert J. Bubencik Sr., President and CEO, Eagle Stainless Tube & Fabrication

“We were very impressed with the students assigned to our project. The students were very professional in their interactions with our staff as well as parents at each child care site. They were responsive in their communication with their YMCA Southcoast contact and had excellent communication skills. The survey results were presented in a very professional, organized document. Overall, an A+ in my humble opinion.”

--Gary Schuyler, President and CEO, YMCA Southcoast

“This was our seventh year of having studies done by UMass Dartmouth. Once again the quality was first rate- I would rate the quality here higher than some done by professional organizations charging tens of thousands of dollars. Also, I believe the students can and do get better and more answers as compared to the professionals-the folks that they interview want to work and help them (i.e college kids)...these same folks would not think twice about hanging up on a company doing similar survey work. The output from the survey was presented in a clean, concise layout and the team presented themselves and their work in a professional manner. Like with previous studies the work done here will be used to make internal process changes and in high level business planning.”

--David N. Slutz, President and CEO, Precix

“We our proud to say that we made a decision to look into the University of Massachusetts Dartmouth. We can’t say enough about this program and the efforts made to accomplish the mission given to these fine students. After three months of diligent efforts, numerous telephone calls and tireless hours the students put together the final result of their survey. The package we received was professionally done with all our questions answered through a thorough investigation. Through the cross tabs, graphs and summaries the report was not only interesting but informative.”

--Robert W. Lima, Manage, R.P. Valois & Companies

“The students did an excellent job of analyzing the information and produced a superb report that has provided a rich source of information that we have been using to plan new wellness resources in conjunction with the Department of Public Health and the American Heart Association. I cannot say enough about the professional caliber of the students and their work. I consider them professionals at every level. Without the Center for Marketing Research we would have never been able to do this project.”

--David S. Weed, Psy.D., Coordinator, Healthy City Fall River

“During the past year, I had the opportunity to work directly with the Center in the development and administration of a community marketing survey. The purpose of this survey was to ascertain the views of both parents and non-parents who reside in our community and to use this data in making improvements to our overall communications/marketing efforts. I am pleased to report that as a result of this survey, we have gained a great deal of information and useful data. I would encourage others to take advantage of the Center. I think that you, as we, will find their work to be professionally well written, concise, and useful.”

--Steve Russell, Ed.D., Superintendent, Dartmouth Public Schools

Previous clients

  • A New Look
  • Acushnet Federal Credit Union
  • Advanced Marine Technologies/Organic Gem
  • AHA! Art, History, Architecture in New Bedford
  • Alperts Furniture
  • American Medical Products
  • American Society for Clinical Laboratory Science
  • Animal Rescue League
  • APICS Investigation
  • Art Supply Depot
  • Arts & Business Council of Rhode Island
  • ArtWorks!
  • Attorney David Hadlock
  • Auclair's Market
  • Back Into Balance
  • Bacou-Dalloz
  • Bank of Fall River
  • BayCoast Bank
  • Bishop Stang High School
  • Bobcat
  • Bridges Associates, Inc.
  • Bridgewater-Raynham After-School Enrichment Program
  • Bristol Community College
  • Bristol County Convention and Visitors Bureau
  • Bristol Elder Services
  • Bristol Pacific Homes
  • British Bulldogs Spares, Ltr.
  • Brockton Industrial Electric
  • Bufftree Building Company
  • Burgo Basketball Association, Inc.
  • Business Broker Services, Inc.
  • Buttonwood Park Zoological Society
  • Buzzards Bay Coalition
  • C.D. Cruises
  • Cape Cod Chamber of Commerce
  • Cape Cod Neighborhood Support Coalition
  • Carousel Family Fun Center
  • Catania Hospitality Group (Hearth and Kettle Restaurant)
  • Child Health and Behavior, Inc.
  • Citizens- Union Savings Bank
  • Clear View Manufacturing
  • CliftonLarsonAllen, LLP
  • Coastlog
  • College Solutions Network
  • Community Health Charities
  • Company Store
  • Conley Funeral & Cremation Service
  • CONNECT
  • Connors/Fall River travel Bureau
  • CO-OP (Cooperative Production)
  • Cost Management Solutions
  • Cranberry Marketing Committee
  • Crow's Nest Restaurant 
  • Cruise Holidays
  • Custom Printers & Engravers
  • Dartmouth Community Television (DCTV)
  • Dartmouth Mall
  • Dartmouth Natural Resources trust, Inc.
  • Dartmouth Public School System
  • Dartmouth Sports Dome
  • DeAraujo Hair Design
  • Decas Cranberry
  • Dennison Memorial Community Center
  • Digital Document Solutions
  • Direct Finance Corp
  • DJP Right Fit Recruiting, LLC
  • Dr. Ali Tural
  • Duxbury Cable Advisory Committee
  • Eagle Stainless Tube and Fabrication, Inc.
  • EBS Foran
  • Education Prep
  • Enterprise Newspapers
  • Environmental Defense Fund
  • Eons, Inc.
  • ERA Castelo Real Estate
  • Ernest DiGregorio ("Ernie D")
  • F1 Boston
  • Fairhaven Rotary Club
  • Fall River 5 Cents Savings Bank
  • Fall River Boys and Girls Club
  • Fall River Chamber of Commerce
  • Fall River Children's Museum
  • Fall River Country Club
  • Fall River Ford
  • Fall River Gas Company
  • Fall River Health Services
  • Fall River Historical Society
  • Fall River Municipal Credit Union
  • Fall River School Department Superintendents Office
  • Fall River Symphony Orchestra
  • Farrell Backlund Insurance Agency
  • Firefly Golf Course
  • Folio Associates
  • Fuller Craft Museum
  • Futon Association International/Ecin Industries, Inc.
  • Glaser Glass
  • Greater New Bedford Workforce Investment Board
  • HarborOne Credit Union
  • Harrington Memorial Hospital
  • Hatch Technology Group
  • Hathaway Family Funeral Homes
  • HealthFirst Family Care Center, Inc.
  • Healthy City Fall River
  • Hetty Green Tour
  • HIG Insurance, Inc.
  • High Point treatment Center
  • Historic Jacob Hill Farm
  • Hollis Insurance
  • Home Builders Association of Cape Cod
  • Honeywell
  • Horner Millwork
  • Howley Bread Group a Franchisee of Panera Bread
  • IMtrA Corporation
  • Institutional Cultures
  • Integrated Handling Concepts, Inc.
  • JCPenney
  • Junior Achievement
  • Just Country Magazine
  • Keller Williams Real Estate
  • Lafrance Hospitality Company
  • Law Office of Gary P. Howayek, P.C.
  • Learning Magic, Inc.
  • Leisure travel
  • Light Year Consulting
  • Lyme Disease Association of Massachusetts
  • Madico, Inc.
  • Mallard Printing
  • Massachusetts Department of Agricultural Resources
  • Massachusetts Division of Fisheries
  • Massachusetts Farm-Winery & Growers Association
  • Massachusetts Flower Growers' Association
  • Massachusetts Maritime Academy
  • Massachusetts Nursery and Landscape Association, Inc.
  • Massachusetts Office of International trade & Investment
  • Matouk
  • Mediterranean Studies Association
  • Metro South Chamber of Commerce
  • Mirror Bond Company
  • Modern Galleries
  • Mortgage Security
  • Mr. Appliance
  • Mullen Bros. Jeweler
  • My Backyard Publishing
  • Nantucket Magazine
  • National Court Reporters
  • Nations Heritage Federal Credit Union
  • New Bedford Cable Access
  • New Bedford Chamber of Commerce
  • New Bedford Credit Union
  • New Bedford Economic Development Council, Inc.
  • New Bedford Housing Authority
  • New Bedford Symphony Orchestra
  • New Bedford Whaling Museum
  • New Directions
  • North Dartmouth Mall
  • Nye Lubricants
  • Ocean Spray
  • O'Hara Mazda
  • Packaging Products Corporation
  • Padopsy Consignment
  • Parties in a Pinch
  • Party Girls Catering/Gift Baskets
  • Pegasus Sound & Security
  • People, Inc.
  • Piping Systems, Inc.
  • Plimoth Plantation
  • Plymouth Regional Economic Development Foundation, Inc.
  • Precix®
  • Priscilla Restaurant - White's of Westport
  • Professional Business Printing Inc.
  • Quequechan Club
  • Randall Durfee Guest House
  • Remodelers Outlet
  • Removable Anti-Theft Boat Speaker
  • Rockland trust
  • Sans Seraph
  • Sardinha Sausage
  • Schooner Ernestina Commission & Schooner Ernestina-Morrissey Association
  • Scotts Lawn Company
  • Sea Tech
  • Ser-Jobs for Program, Inc.
  • Service Point USA
  • Sharrock's Bakery
  • Shethar Real Estate, Inc.
  • Slade's Ferry Bank
  • SMAST
  • South Cape Village
  • South Coast Magazine
  • Southcoast Health System
  • Southcoast Media Group
  • Southeastern Environmental Education Alliance (SEEAL)
  • Southeastern Massachusetts Aquaculture Center (S.E.M.A.C.)
  • Southeastern Massachusetts Chapter Institute of Management Accountants
  • Southern New England School of Law
  • Sperian Protection
  • Spindle City Ballet
  • St. Mary Antiochian Orthodox Church
  • Stellar Records
  • Stevens Specialized Residential treatment Programs
  • Story tree Children's Center
  • StyleMakers
  • Supported Employment Network
  • Tamarack Technologies, Inc.
  • Taunton Area Chamber of Commerce
  • The Angkor Plaza
  • The Business Journal of Southeastern Massachusetts
  • The Caning Shoppe
  • The Cape Cod Growers' Association
  • The Coalition for Buzzards Bay
  • The Computer Merchant
  • The Fall River Women's Center/SSTAR Program
  • The Gilbane Group
  • The Jenney Grist Mill
  • The Lawn Company
  • The Marine Museum at Fall River
  • The Marion Foundation
  • The Massachusetts Workforce training Fund
  • The Metro South Chamber of Commerce
  • The One Star Gazette
  • The Phnom Penh Restaurant
  • The Pilgrim RC&D Council Area Council, Inc.----Dairy Industry
  • The Ski House
  • The Smith Print, Inc.
  • The SouthCoast Insider
  • The Standard Times
  • The tribal Gaming Academy
  • The United Way of Greater New Bedford
  • The Weekly Compass
  • Thorton W. Burgess Society
  • Titcomb's Bookshop
  • Tomlinson & O'Neil Insurance Agency, Inc.
  • Town Car travel
  • Town of Fairhaven
  • Town of Mansfield
  • Town of Orleans
  • Townie Clothes
  • trans Courier Systems, Inc.
  • Twin Leather Company
  • UMass Dartmouth 24th Annual Career Expo
  • UMass Dartmouth AACSB Assessment Committee
  • UMass Dartmouth Academic Affairs
  • UMass Dartmouth Administrative & Auxiliary Services
  • UMass Dartmouth Administrative & Fiscal Services
  • UMass Dartmouth Admissions Office
  • UMass Dartmouth Advanced Technology and Manufacturing Center
  • UMass Dartmouth Advancement Office
  • UMass Dartmouth Alumni Association Board
  • UMass Dartmouth Associate Vice Chancellor
  • UMass Dartmouth Athletic Department
  • UMass Dartmouth BIS Department
  • UMass Dartmouth Campus Events
  • UMass Dartmouth Campus Store
  • UMass Dartmouth Center for Business Research
  • UMass Dartmouth Center for Indic Studies
  • UMass Dartmouth Center for Marketing Research
  • UMass Dartmouth Center for Policy Analysis
  • UMass Dartmouth Chancellor's Office
  • UMass Dartmouth Charlton College of Business
  • UMass Dartmouth College of Nursing
  • UMass Dartmouth College of Visual and Performing Arts
  • UMass Dartmouth Compeer Program
  • UMass Dartmouth Computer Certification Programs
  • UMass Dartmouth Computing and Information Technology
  • UMass Dartmouth Co-op Program
  • UMass Dartmouth Cultural Affairs Committee Program
  • UMass Dartmouth Dinning Services
  • UMass Dartmouth Enrollment
  • UMass Dartmouth Facilities
  • UMass Dartmouth Faculty Federation
  • UMass Dartmouth Faculty/Staff Dining Room Study
  • UMass Dartmouth Financial Aid Office
  • UMass Dartmouth Freshman Convocation
  • UMass Dartmouth Gerontology Program
  • UMass Dartmouth Graduate Studies & Admissions
  • UMass Dartmouth International Business Activity (I.B.A.)
  • UMass Dartmouth Jazz for Success Program
  • UMass Dartmouth Labor Center
  • UMass Dartmouth Marketing Department
  • UMass Dartmouth MBA Program
  • UMass Dartmouth Provost's Office
  • UMass Dartmouth Public Affairs
  • UMass Dartmouth Small Business Development Center
  • UMass Dartmouth Southcoast Development Partnership
  • UMass Dartmouth Southcoast Education Compact
  • UMass Dartmouth Student Activities Board
  • UMass Dartmouth Student Affairs
  • UMass Dartmouth University Marketing
  • UMass Dartmouth/BCC Information Systems
  • United Neighbors of Fall River
  • United Way of Greater Attleboro/Taunton
  • United Way of Greater Fall River
  • Valcourt Industrial Supply Company
  • Valois Real Estate
  • Venus deMilo Restaurant
  • VF Factory Outlet
  • Viking Fleet
  • W.W. Teich & Associates
  • Westport Community Schools
  • Westport Horizon Development Corp.
  • Worden's Restaurant
  • WSAR 1480 AM Radio
  • YMCA of Southcoast
  • Zeiterion Theatre