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PrintLess

Printing Services

The university provides printing, copying, and scanning functions at PrintLess stations on campus. Pharos is a software package that provides "hold-and-release" printing. Normally, when you print a job, it is sent directly to the printer. Under a hold-and-release system, when you print a job, it goes into a queue where it is held until retrieved by you at a "release station". Printless release stations are equipped with Toshiba multi-function devices (MFD) that are equipped with printing, scanning, copying, and other features. Touch your UMassPass to the card reader at any PrintLess station to release your print jobs, and to use other features like copying and scanning.

Additionally, an app is available for mobile devices where you can scan a QR Code at the device to release your print job.  The mobile app is available on the Apple App Store and the Google Play Store and is called “Pharos Secure Release” (the icon is a gray square with a torch). Warning- DO NOT choose the app called “Pharos Print”!

Where can I print? (Locations)

Color and black-and-white printing, scanning, and copying are available at Toshiba Multi-Function Devices (MFDs) in the following locations. These public locations will only support 8.5" x 11" US Letter:

  • Claire T. Carney Library (1st floor Learning Commons & 2nd floor Scholarly Commons)
  • CCB Learning Pavilion (1st floor)
  • CVPA (ground floor lobby)
  • Campus Center (ground floor, near Campus Store)
  • Dion (1st floor atrium)
  • SENG (1st floor south atrium) 
  • The Grove (2nd floor)
  • Classroom Modulars (hallway) on Centennial Way
  • Resident Student Locations:
    • Birch Grill lobby
    • Oak Glen lobby

Tip: University-owned devices and library public computers are already connected to PrintLess. You can send jobs to your PrintLess queue directly from them by selecting "Pharos Secure Printer" without additional setup.

Faculty and staff can send print jobs directly to their PrintLess queue by selecting "Pharos Secure Printer". They can release them using their UMassD Pass at their departmental MFDs or other campus PrintLess locations. 

Sending print jobs to the PrintLess Queue

You have three options for adding documents to the PrintLess queue:

1. From University-owned Computers including Library/Public Computers

    1. Log in to a university-owned computer, including Claire T. Carney Library public computers, using your UMassD logon
    2. Choose “Pharos Secure Printer” when printing from the application you're using.
    3. Your job will be added to the queue and can be released at any PrintLess MFD within 48 hours using your UMassD pass.

2. Pharos Secure Release Mobile App

    1. Download the Pharos Secure Release app (iOS or Android)
    2. Log in with your UMassD email - you may be required to log in with your UMassD logon password
    3. Follow the one-time setup instructions to install mobile printing. 
    4. Choose "Secure Printer" when printing from an application on your mobile device
    5. Authenticate using your full UMassD email and the passcode you received via email from Pharos when you set up the secure printer. The email with your passcode has the subject "Pharos Secure Release App Code".
    6. Adjust print settings as needed (number of copies, color or B&W, double/single-sided)
    7. Tap Print to send your file(s) to the print queue. Print jobs can be released at any PrintLess MFD within 48 hours using the Pharos Secure Release app by scanning the QR code on the printer.

View detailed instructions to Print Using the Pharos Secure Release app.

3. myPrintCenter - (8.5" x 11" US Letter format only) from your computer or mobile device

    1. Go to https://myprintcenter.umassd.edu/ 
    2. Sign in with your UMassD logon
    3. Upload your file(s) - 8.5" x 11" US Letter format only
    4. Adjust print settings.

Note: At this time, all myPrintCenter print jobs will only print 8.5" x 11" US Letter formatted files as single-sided in color.

  • Need additional prints with different print settings? Print one copy and use the copier function to print further copies with updated print settings (double-sided, black & white, etc.). 
  • Need to print a file that is not 8.5" x 11" US Letter formatted? These jobs will not print via myPrintCenter. Print it via the public library computers or using the Pharos Secure Release app.

Jobs stay in the queue for 48 hours. 

View detailed instructions for using myPrintCenter with screenshots.

Releasing Print Jobs at PrintLess Station

There are two options for releasing print jobs at PrintLess stations (MFDs). If you are a member of the public without a UMassD logon, please see the 1st Floor Circulation desk in the Claire T. Carney Library for assistance.

Stop by within 48 hours to release the print job from the print queue. 

1. Releasing Print Jobs using UMassPass

  1. Tap your UMassPass on the printer QR code.
  2. On the printer panel, select the print job(s) to release:
  3. Select Review Documents
  4. Select documents for printing
  5. Select Print & Retain and Log out when finished.

View detailed instructions for Using Printers with screenshots.

2. Releasing Print Jobs using Pharos Secure Release App

  1. Open the Pharos Secure Release app on your mobile device
  2. Select Review Print Jobs to select which files to print
  3. Select documents for printing
  4. Tap the Print button
  5. Scan the QR code on the printer to release the print job

View detailed instructions to Release Print Jobs via the Pharos Secure Release app with screenshots.

Getting Help with Printing Services