IT Service Centers & Hours

IT support services are available to:

  • faculty and staff using university-owned computers and related peripherals
  • students using university IT resources for academic and related pursuits, and resident students for general network connectivity

CITS offers limited support services for devices and equipment that are not owned by the university, for example virus removal on student laptops.


Fall 2019 Service Hours:

Monday to Thursday, 7:30am to 9:00pm
Friday, 7:30am to 7:00pm
Saturday & Sunday, noon to 6:00pm

Columbus Day weekend, Oct 12 & 13, closed
Monday, Oct 14, noon to 6:00pm

Veterans' Day weekend, Nov 9 & 10, closed
Monday, Nov 11, noon to 6:00pm

Thanksgiving week:
Wednesday, Nov 27, 7:30am to 5:00pm
Thursday, Nov 28, closed
Friday, Nov 29, 7:30am to 5:00pm
Saturday, Nov 30 & Sunday, Dec 1, closed

Help is available via our online IT Help form or the CITS support number at 508.999.8900. Calls outside the CITS service hours will be directed to the 24/7 IT help desk.

Walk-in service is available at:

  • IT Service Center
    Library Room 440
    Monday to Friday, 7:30am to 5:00pm (except holidays)

  • CorsairTech
    Library Learning Commons - 1st floor
    Weekdays after 5:00pm, weekends, holidays (see above schedule)

  • IT Service Desk
    Library Learning Commons - 1st floor
    See library hours