IT support services are available to:
- faculty and staff using university-owned computers and related peripherals
- students using university IT resources for academic and related pursuits, and resident students for general network connectivity
CITS offers limited support services for devices and equipment that are not owned by the university, for example virus removal on student laptops.
Fall 2019 Service Hours:
Monday to Thursday, 7:30am to 9:00pm
Friday, 7:30am to 7:00pm
Saturday & Sunday, noon to 6:00pm
Columbus Day weekend, Oct 12 & 13, closed
Monday, Oct 14, noon to 6:00pm
Veterans' Day weekend, Nov 9 & 10, closed
Monday, Nov 11, noon to 6:00pm
Thanksgiving week:
Wednesday, Nov 27, 7:30am to 5:00pm
Thursday, Nov 28, closed
Friday, Nov 29, 7:30am to 5:00pm
Saturday, Nov 30 & Sunday, Dec 1, closed
Dec 17: last day of finals, closing at 5:00pm
Winter Session 2020 Service Hours (Dec 18, 2019 - Jan 19, 2020):
Monday to Friday, 7:30am to 5:00pm
Weekends & Holidays closed
Spring 2020 Service Hours:
Monday, Jan 20: move-in, noon to 6:00pm
Starting Jan 21, 2020:
Monday to Thursday, 7:30am to 9:00pm
Friday, 7:30am to 7:00pm
Saturday & Sunday, noon to 6:00pm
President's Day weekend, Feb 15 & 16, closed
Monday, Feb 17, noon to 6:00pm
Spring Break (Mar 7, 2020 - Mar 16, 2020):
Friday, Mar 6: closing at 5:00pm
Monday to Friday: 7:30am to 5:00pm
Sunday, Mar 15: noon to 6:00pm
May 7: last day of finals, closing at 5:00pm
Summer 2020 Service Hours:
Monday to Friday, 7:30am to 5:00pm
Weekends & Holidays closed
Help is available via our online IT Help form or the CITS support number at 508.999.8900. Calls outside the CITS service hours will be directed to the 24/7 IT help desk.
Walk-in service is available at:
- IT Service Center
Library Room 440
Monday to Friday, 7:30am to 5:00pm (except holidays) - CorsairTech
Library Learning Commons - 1st floor
Weekdays after 5:00pm, weekends, holidays (see above schedule) - IT Service Desk
Library Learning Commons - 1st floor
See library hours
