Human Resources Team

Associate Vice Chancellor for Human Resources
(508) 999-8061

Campus Chief Human Resources Officer responsible for: Employee and Labor Relations, Organizational Development, Policies and Procedures, Training and Development, Benefits Administration, Compensation and Classification, Performance Management, Recruitment and Employment, HR Information System (HRIS) and Legal Compliance.

Susan Wilbur 
Interim Associate Vice Chancellor for Human Resources
(508) 999-8080

  • Compensation
  • Employment VISA's
  • Policies/Procedures
  • Exit Interviews

Kimberley Pennock 
Director of Human Resources Information Systems
(508) 999-8073

  • HRIS/People Soft Administration
  • Data and Reporting Management
  • Website Management
  • Mass Salary Increases

Tom Wallace
Director of Labor Relations
(508) 999-8081

  • Collective Bargaining Administration
  • Grievance/Arbitration Hearings
  • Labor/Management Meetings
  • Tuition Credit Questions

Joanne Costa
Human Resources Generalist - Benefits
(508) 999-8083

  • Employee Benefits Administration
  • Long-term Disability
  • Family and Medical Leave(FMLA)
  • Retirement Questions

Leslie Mercure 
Recruitment Manager
(508) 910-6474

  • Recruitment
  • Posting and advertising all position vacancies
  • Temporary hires from Staffing Agencies
  • Emergency Hires

Danielle Drabble Almeida
HR Generalist
(508) 999-8118

  • Job Classification
  • Performance Evaluations
  • Organizational Charts

Nancy Holsworth
Compensation Analyst
(508) 999-8178

  • Compensation Review
  • Assistance to Managers for Pricing New Positions
  • Additional Compensation

Jayne Weingard
Human Resources Information Systems Analyst
(508) 999-8082

  • HRIS/People Soft Administration
  • Data and Reporting Management
  • Website Management
  • Front office Workflow and Management
  • Policies and Procedures

Elizabeth Sherry-Cozzone
Human Resources Assistant - Recruitment
(508) 910-6454

  • Assists with Recruitment
  • Glacier and VISA Recordkeeping for Employees
  • Assists with Performance Evaluation Recordkeeping

Kristin Kupiec
Human Resources Assistant - Faculty
(508) 999-8061

  • Reappointment contracts, Part-Time Lecturer contracts
  • University Extension contract processing
  • Faculty Personnel Actions
  • Workers compensation, including Occupational Injury and Illness Reporting
  • Administrative support to the Associate VC of Human Resources and Director of Labor Relations

Lauren Ferrari
Human Resources Data Assistant
(508) 999-8049

  • Time and Attendance Reporting


Payroll Questions should be addressed to the Payroll Office in Shrewsbury.  Telephone 774-455-7510 or email

Employment Verification is provided through The Work Number by Equifax, the nation’s leading employment verification service, to securely and instantly provide the verifications.  More information can be found here.